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GoToGate

Overview

GoToGate has a rating of 3.1 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.

service
513
value
490
shipping
314
returns
404
quality
458
This company responds to reviews on average within 15 days
+188
How would you rate GoToGate?
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Costa Rica
1 review
0 helpful votes
Follow Cynthia A.
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Its Ok the way you developed the platform, I have no further opinion

Date of experience: March 12, 2025
India
1 review
0 helpful votes
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Super
December 30, 2024

It is first tome and good experience but
Problem with language which is very high vomparr to other airlines

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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So far everything seems efficient and user friendly I hope it'll be so

Date of experience: February 7, 2025
Czechia
1 review
0 helpful votes
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Perfect information and easy purchase
March 2, 2025

The search for information and purchase was easy and quick as always:-)

Date of experience: February 20, 2025
Turkey
1 review
0 helpful votes
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Not good
March 10, 2025

They take 900 lira more than the amount written in the site

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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Easy and the best deal
February 23, 2025

It was very easy to book tickets and the process was smooth.

Date of experience: February 12, 2025
Virginia
1 review
1 helpful vote
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The site constantly kicked me out and lost what had been entered. IT took 5 tries to complete the booking.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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Took me 3 tries to get it to go through-kept telling me trip was not available

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
District of Columbia
1 review
0 helpful votes
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Quick and efficient; well managed and easy to use travel...
April 25, 2025
Updated review

Quick and efficient; well managed and easy to use travel
Website

Date of experience: April 15, 2025

E-Ticket
March 15, 2025
Previous review

Where are my e-ticket details & data?
How to obtain seats without a charge?

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Easy website
April 8, 2025

Pretty easy by online with this website
Good good nice and nice no words to add this we

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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Site is very easy to navigate and to understand selections.

Date of experience: February 20, 2025
Utah
1 review
1 helpful vote
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The last minute price increase was a lame move
November 23, 2024

The last minute price increase was a lame move. I got all the way to the end of the booking then it said "Your flight price increased by 72$, do you agree to pay the difference?". No way it actually increased in the 10 minutes it took me to submit my information

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Arizona
1 review
0 helpful votes
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Very good experiance
April 2, 2025

Good and fast good price and connections will recommend them to my friends

Date of experience: March 22, 2025
New Hampshire
1 review
0 helpful votes
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Very easy to use!
February 28, 2025

Very easy to use! Very affordable prices and very good to use for all my vacations

Date of experience: February 17, 2025
Israel
1 review
0 helpful votes
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Friendly link and easy to book with
December 13, 2024

Friendly link and easy to book with.
Lately I have been corresponding with Go To Gate customer service and was very satisfied with their quick responses.

Date of experience: December 3, 2024
North Macedonia
1 review
0 helpful votes
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Good process, but to many options to answer (to accept or to deny).

Date of experience: April 1, 2025
Zimbabwe
1 review
0 helpful votes
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Efficient service, fast processing of payment, convenient

Date of experience: February 17, 2025
Ohio
1 review
0 helpful votes
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Price changed twice while we were in the confirmation stage

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2025
Georgia
1 review
0 helpful votes
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Easy breezy
March 5, 2025

It was clear and swift to book an affordable last minute flight. I'm grateful.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Reserved seat and travel cancellation but did not appear at end

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2025