GoToGate has a rating of 3 stars from 1,874 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.
Good, easy to follow booking scripts. Great fare overall. Disappointed with all the add on fees, especially seating.
The gotogate website charged me twice for the same flight. I called EasyJet airlines and they checked everything and issued a full refund. But gotogate charged me $90 to cancel the reservation for 2 people and to to issue a refund. Even though the website charged me twice I still had to pay for cancellation. Unfair. Our family of 5 travels to Europe every summer, this summer we have about 20 flights multiplied by 5 people is 100 tickets and I will male sure I don't use gotogate for any of them. Very unsatisfied with the fact that gotogate uses randomly generated emails for me and uses it's own payment method so that any refunds from airlines goes through gotogate.
Trying to save $20 I lost $150($90 cancellation fee plus $60 international call)
Easy site, easy booking. Jetstar has definitely a lot of extra fees but booking is convenient.
I bought me my wife and kids a flight from this site I got a thank you email for My order but no itinerary or a confirmation and can't seem to get my confirmation
If you want feedback here is feedback love.You overcharged me 10 extra dollars I had to rebook twice the first booking was for 170 dollara but no you decided to cancel that trascation so I had to rebook but this time at 182 Us dollars what a srupid thing to do.Let alone the lying and hidden fees that you dont mention in your advertising :(
Best deal and easy to use website. The multiple city option makes it a breeze to do city hopping especially for international travel.
AMAZING EXPERIENCE. I always use this instead of air europa, the service is bad and the website works very bad. And this has even better price. Im a gotogate fan
Got it. How about this for a review:
As an older adult with weak eyesight and slow reflection, I have made mistakes and wasted money on buying tickets online in the past. However, this time, the process went smoothly thanks to their considerate service.
Compré pasajes, todo ok, se pagaron. Al otro día me llega q por razones técnicas mi orden había sido cancelada y me van a devolver el dinero dentro de los 3 a 5 días siguientes. Un desastre! No lo recomiendo para nada!
Price increased when I was about to book, still waiting to see if the booking code registers with the airline with correct details, not showing up yet.
I have not received Thi AirAsia ticket confirmation after I paid for BKK-YGN one way trip on Oct19,2024. Thus I started the conversation with Goto Gate' auto chat. It was not helpful.
Very easy website to navigate. Easy to look up baggage rules. Travel Insurance is affordable
Excellent service, fast and efficient, cost effective as well
You get emails with links that you can't open. Verify verify verify and no freaking email to verify...
So there "information" but you can't get to it... Annoying!
Good interface good fast booking process and high quality experience
Mid way through the booking I was informed that the flight was no longer available.
Also, I feel you should provide an option if the user would like to opt in for any options like insurance or support or any other optional ones. This makes the booking much faster. I spent a lot of time negating things and then when I was almost done it said flights no longer available.
I used your site for a cheaper fare, only to have it increased by $100 at the last second as I was finishing the booking.
I was trying to book a flight, and they steal my information. I booked twice " apparently". When I noticed because my bank send me an alert. I contact them. They were not able to give mw the money back. Or even cancel, they waste my time because I spent 3 hours!
So advise, be careful at the moment putting your info.
Answer: Yes they are scammers operating from unknown destination No phone number and no e-mail correspondence Criminals that stole my $1800 with no apology
Answer: Dont bother mate they have stolen your money like over 2000 other people goto your bank and airline and start to gather evidence.
Answer: Passengers' money is too little, who cares. Even if you were cheated, as an individual passengers, you won't shake the whole tree. They want your money, nothing else, like a pirate or thief.
Answer: They grabbed the credit card from passengers, of course, they will take as much money as possible from your bank account. The break the policy from the US department of transportation, but they don't care, they want your money. The best thing is not to purchase ticket from their website. Stay away! https://www.going.com/guides/refund-for-fare-drop