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Good Dog

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California
1 review
14 helpful votes
Follow Jamie M.
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Be warned!Good dog has mostly backyard breeders. We are breeders and there was no vetting process. On top of that they have kept the money that should have went to us the breeders. We have sold several dogs recently through them an they have kept all the money! Be warned! Please read reviews about them before ever considering using them. They are a scam with 6 investors and nobody ever answers the phone or return emails. I've had to ask my clients to cancel there payment after 1 week of payment and still "pending"

Date of experience: April 19, 2023
Nicole E. Good Dog Rep
over a year old

Hi Jaime,

Thank you for taking the time to share your experience with us. We know our Support team was able to connect with you and work with you quickly towards a resolution to your issue. We’re glad they were able to help clarify how “pending” and “completed” payments work on our platform, and reassure you that you safely received the payment for your pups!

In case helpful, we also wanted to share that every member of our community must pass our screening process and meet or exceed our community standards before joining Good Dog and listing a litter. You can reach more about our process and Good Dog’s Guide to Health Testing Levels here:
https://www.gooddog.com/standards-and-screening
https://www.gooddog.com/guide-to-good-dogs-health-testing-levels

Please do not hesitate to email us at breederteam@gooddog.com anytime if there’s anything else we can do!

Warmly,
The Good Dog Team

Missouri
1 review
0 helpful votes
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Thank you good dog!
March 6, 2023

Good dog did a great job helping me find a new friend for my daughter that lost her last buddy after 17 years. We picked up the pup today and things are great. My daughter will be giving a full review of her new buddy named Tess since she is the owner. Thank you all!

Date of experience: March 5, 2023
North Carolina
1 review
0 helpful votes
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Exceptional Program
February 22, 2023

Our experience with Good Dog has been exceptional! They have wonderful programs for breeders and buyers alike. Their customer service is hands down the best I've ever worked with. They are quick to respond to any questions and are always helpful.

Date of experience: February 22, 2023
Tennessee
1 review
0 helpful votes
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Great experience
May 18, 2022

Very helpful, great experience, and trust worthy website. I was looking for a heeler and had great success finding a wonderful breeder. The interaction and response where awesome. I used Tara from Red Desert Australian Cattle Dogs. She answered all my questions and had exactly what I wanted. Tara is supper sweet and everything she tells you in the truth. I highly recommend her and Good Dog.

Date of experience: May 17, 2022
Michigan
1 review
1 helpful vote
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When I signed up to GoodDog, I received a call from them asking me how I bred my dogs, where they stayed, where puppies would be kept, etc. I thought very good questions for potential client.
I have had nothing but good responses from their web site.

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

Thank you for being a part of our Good Breeder community Joyce!

Netherlands
8 reviews
0 helpful votes
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I thought that we missed such a platform where breeders and those interested in getting a dog would meet, but luckily, such a platform was already existing. I am glad that I have discovered it right on time. I have been looking for a Hungarian vizsla for almost a year and could find it nowhere yet. Here, I just searched for this breed and immediately saw 25 options.
I appreciate that you can filter the results by "Near me," but it seems that the filter doesn't work, or maybe the solicitors have not entered their location. The results before and after I applied the filer are the same—there is no difference.
Maybe I am doing something wrong, please correct me if that's the case.

Date of experience: April 2, 2024
Kansas
1 review
0 helpful votes
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German Shepard Puppets
April 25, 2024

Our payment was easily and promptly transferred. The puppy was as advertised and paperwork and some food and toys helped on the trip home. Jeanette was very helpful in the transition and did a great job of socialization.

Date of experience: April 15, 2024
Washington
1 review
38 helpful votes
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DONOT buy on good dog- designer pomerenian
September 14, 2022

We had so much hope from getting a puppy to complete our family and what we got was absolute trauma. Our puppy passed away the same day as delivered to us by the breeder. She was so sick, weak and fragile that she barely walked or moved when she was delivered to us by the puppy nanny arranged by the breeder and died within hours of coming to us. We asked for health records and they were all made up and didn't show the real health of the puppy :( Be alert! Don't buy from good dog. It's been 5 days since we incurred this trauma and have no resolution from good dog- only asking us for multiple details but no action on breeder or no support to us. We are depressed dejected and so much in trauma to see a puppy die in hours coming to our arms

Date of experience: August 15, 2022
Rhode Island
1 review
0 helpful votes
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Great resource to find a puppy!
February 23, 2023

The good dog site is so easy to use and they respond quickly to answer questions. We found a fabulous local breeder and have put a deposit down on a litter that is due in April. I highly recommend this site for finding a new puppy/dog.

Date of experience: February 23, 2023
New York
1 review
0 helpful votes
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Great experience with Good Dog. They connected us with two Breeders for our two Aussies. They regualrly followed up to see how our search was going. The dogs (Sadie 1 1/.2 yrs old now; and the new pup, Bess) are wonderful. Two paws up from me!

Date of experience: April 24, 2023
Maine
3 reviews
20 helpful votes
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Scammers
May 5, 2022

We were duped into buying a Standard Poodle puppy with a tooth issue we specifically asked about due to it being common but not acceptable for the breed. We made sure to pay through Good Dog and they protected the lowlife breeder instead of us. We turned down a local honest breeder with beautiful dogs because of the same issue, which is how we were made aware of it in the first place. The local breeder crate trains and works with puppies daily which the good dog breeder obviously doesn't. The response was for us to drive the 3 hours to the airport and return the puppy we paid to fly to us. Unacceptable. Good Dog then harassed us and flagged our account so we were no longer able to send messages to the breeder of this, or any other, puppy. We ended up contacting another breeder by going directly to their website and learning they never got any of our messages. We kept the good dog puppy and love him very much.

Date of experience: April 4, 2022
Grace H. Good Dog Rep
over a year old

Hi Jai,

Thank you for sharing your feedback with us.

It is our goal that every member of our community have a great experience, and we are so glad we were able to connect with you and chat about your situation last spring. We are also happy that you and your breeder connected and discussed a path forward.

As mentioned in April, we invite you to please send over any documentation that will help us better understand the situation. Please feel free to reach out anytime and we would be happy to offer any additional support if that is helpful. You can contact us anytime at help@gooddog.com, or by phone at 855-446-6336.

Arizona
1 review
0 helpful votes
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My first time using a pet website
February 22, 2023

I was very pleased with my first experience of using a website to help find a new pet. Also, the breeder was very polite, knowledgeable and trustworthy. When I had questions for Good Dog, you responded right away. I would highly recommend and trust that you would only work with professional breeders.

Date of experience: February 22, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent experience,ce!
April 20, 2024

I found a wonderful pup from a terrific breeder! The entire process from search to purchase was smooth. Very clear communications, easy to navigate the website. I really appreciate the service(s) Good Dog provides.

Date of experience: April 10, 2024
Pennsylvania
1 review
2 helpful votes
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I have been a breeder on Good Dog almost since it's beginning, and have been thrilled to be a part of their growth. Their mission is clear educate both the puppy buyer, and breeders. The educational material, discounts on testing, and other resources are invaluable. I'm forever grateful to have found Good Dog.

Date of experience: November 8, 2021
Idaho
2 reviews
36 helpful votes
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I purchased a puppy from one of their certified breeders and I had to admit him to the ICU the morning after we received him. He had severe parasites and 3 different bacterial infections that cost thousands of dollars to fix! Although the breeder did check in on his progress and is nice, did not even offer to help financially for something that she caused. Beware of this site! I would not consider my experience to be something that is a result of a responsible breeder. Although disgusting, I have attached an example of the parasites that came out of my puppy after his worming at the ICU visit. The vets were literally horrified!

Date of experience: August 1, 2021
Grace H. Good Dog Rep
over a year old

Hi Amy,

First, thank you for sharing your feedback. We are so sorry to hear that you did not have a great experience with the breeder you were working with. We always hope that everyone can connect with a great breeder, build a great relationship with them, and ultimately find the perfect addition to their home.

It looks like one of our team members reached out to you on August 1st, 2021 asking for more information about what happened with your puppy. We take enforcement of our standards incredibly seriously and we’d love the opportunity to talk to you and to understand your feedback further. Please email us at help@gooddog.com or give us a call at 855.446.6336. We are looking forward to hearing from you soon.

Warmly,

The Good Dog Team

Illinois
1 review
0 helpful votes
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A new puppy
February 22, 2023

Sarah the owner of Country Grove Breeder LLC. Was wonderful. All the pets she breeds appeared wonderfully cared for. Well bred. Clean and well kept areas where the dogs live. Just a amazing experience. Can tell she enjoys the dogs she raises. Cares about the homes she lets them go to.

Date of experience: February 22, 2023
Oregon
1 review
2 helpful votes
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Mayfield Farm-Labs
February 18, 2023

After loosing our black lab our family was left with a huge hole in our hearts! We met Camber and her family at the Mayfield farms who was so supportive in our quest to have Santa bring us a new puppy! We were so fortunate to secure not only one, but her litter mate too and we have had nothing but sheer pleasure integrating them into our home and welcomed Greta and Ruby.

Until we could get them, Camber was awesome at sending pictures, video clips and answering my texts until pick up. The whole family gets involved in rearing these puppies and they are extremely socialized by the time you get them!

I even got a wonderful Christmas pic that became my New Years card introducing our additions!

I would highly recommend Mayfield Farms to others and would definitely return myself! Received an awesome starter kit with everything to get started with your new puppy too.

BEST EXPERIENCE EVER!

Date of experience: February 16, 2023
Mississippi
1 review
1 helpful vote
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I am so pleased with this site. Puppy buyers have all the information handy that would take me several messages to convey. Same for me as seller, I already have that valuable introduction to the puppy buyer. The people looking for puppies on Good Dog are serious. Payment through Good Dog seems to be okay. I advise my buyers that they have the option to not pay a sales fee. All has gone smoothly.

Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing Debra! We're so glad that Good Dog has been able to help you streamline your communications with your puppy buyers :)

Oregon
1 review
3 helpful votes
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Excellent experience!
December 13, 2023

We had such an amazing experience using Debbie Maness with Your Fuzzy Puppy and her nanny Frieda. My uncle and his family now have the cutest puppy, Pearlie, and she's everything they ever wanted! I would 100% recommend working with them! Thanks again :)

Date of experience: December 10, 2023
New Jersey
1 review
6 helpful votes
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Found the dog we wanted, paid the deposit through the website. My wife flew across the country to pick the dog up. It was a completely different dog. We questioned them... Immediately they refunded our money and left... There will be legal action with the breeder and the website. Just horrible people. There are many other websites out there that are 100% legit... Do not use GOOD DOG... YOU WILL LOSE YOUR MONEY!

Date of experience: March 7, 2024
Nicole E. Good Dog Rep
over a year old

Hi Jack,

Thank you for reaching out. We’re so sorry to hear that you didn’t have the experience you came to us for, and understand how upsetting this situation must have been.

We take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly. As a result of our investigation, this breeder has been removed from our platform.

We understand that a member of our Care team has tried to get in touch with you to share updates on this situation. Please do not hesitate to give us a call back anytime at 855-446-6336 or email us at help@gooddog.com. We’re here to help you every step of the way!

Again, we are so sorry to hear about your experience so far, and we look forward to continuing to support you and help you reach a resolution.

Warmly,
The Good Dog Team

Overview

Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.

service
88
value
80
quality
72
This company responds to reviews on average within 2 days