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GoldbellyReviews 25,798

3.8
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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days
Virginia
1 review
0 helpful votes
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Super fast delivery
December 16, 2019

Super fast delivery. Food arrived fresh and exactly as advertised

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Order from Brooklyn Cupcake was nicely packaged and all went great.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Product was delivered completely frozen
December 16, 2019

Product was delivered completely frozen. Chili has great taste and hotness was just as advertised. Will be making another order.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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My brother was very surprised! It
December 16, 2019

My brother was very surprised! It arrived in perfect condition!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Meh, is really all I have to say
December 19, 2019

Meh, is really all I have to say. Ended up tossing two and a half donuts, because they were honestly just okay.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Shipment on time as promised
December 16, 2019

Shipment on time as promised.
Meat arrived safely and kept cold.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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It's exactly what I ordered
December 16, 2019

It's exactly what I ordered. I cannot get deep dish here.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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From what I heard from the recipient of my gift, they say it was delicious. I would have liked to have tasted it myself! Delivery was fast and easy. Thank you

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Our order arrived within two days and was absolutely delicious. Just like I remember as a kid. The pickles, the mustard and the pastrami! Yum!

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
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Everything
December 16, 2019

Everything. The banana pudding and chocolate cake were excellent. The scones were a little dry. The mac and cheese had a bite to it. I haven't had a chance to try the hand held pies yet. Definately ordering again!

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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My son and daughter in law and
December 16, 2019

My son and daughter in law and grandchildren loved The cake

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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It tasted great but it looked like hell
December 19, 2019

It tasted great but it looked like hell. It must have melted along the way because it was a big pile of mush when I opened it. I refroze it and we ate it for a family dinner but I could have never served it to a guest.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The fact that I can try foods from places that I would normally not be able to go to.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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On sale, free shipping, timely delivery
December 16, 2019

On sale, free shipping, timely delivery and top quality

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The pastrami was not edible Sandwiches
December 19, 2019

The pastrami was not edible
Sandwiches had a peculiar fishy smell

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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Came on time as promised, and in good food storage equipment for shipping.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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Items ordered were to specifications
December 16, 2019

Items ordered were to specifications. The package was early. You made my day!

Date of experience: December 15, 2019
Virginia
1 review
1 helpful vote
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Showed up late
December 19, 2019

Showed up late. Cookies were stale and crumbled on the touch. Won't order this again. Disappointed

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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Quality and taste
December 16, 2019

Quality and taste.
The following up for the delivery delay.

Date of experience: December 15, 2019
Virginia
1 review
0 helpful votes
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The cookies were delicious! Especially
December 16, 2019

The cookies were delicious! Especially the apricot ones!

Date of experience: December 15, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States