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Go-PartsReviews 829

4.5

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.5 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 22nd among Auto Parts sites.

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1,514 reviews

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California
1 review
1 helpful vote
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Thank you
April 22, 2025
Updated review

Ordering was fast and Easy thank you for getting it out to us so quickly

Date of experience: April 11, 2025

Quick and easy so far
April 11, 2025
Previous review

Quick and easy so far.

Date of experience: March 31, 2025
Missouri
1 review
1 helpful vote
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Parts you can trust!
April 20, 2025

I needed a new grill for my 2013 VW Beetle before I get it wrapped. Go-Parts had what I needed at a much lower price than direct from VW. The parts arrived in great condition and in timely manner and will be installed in a couple of weeks!

Date of experience: April 2, 2025
Ohio
1 review
1 helpful vote
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Great fast service
April 20, 2025
Updated review

Fast delivery with good customer service not that I had to call them this time. A order from a couple of years ago I had to do a return which was no fault of theirs they honored my return. Great people in the office there.

Date of experience: April 9, 2025

Great fast service
April 11, 2025
Previous review

Great fast service.

Date of experience: April 1, 2025
Ohio
1 review
0 helpful votes
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Your website is trash
April 17, 2025

Get my order number and link to check on it - it goes to a lady who bought something 2018 and all her info showed up - name address etc. so you website it broken - it doesnt matter to me except thinking someone somewhere down the road will enter their order number and probably it will show all my personal details - so that's nice. It does not matter as i will never deal with you all ever again.

Date of experience: April 7, 2025
Go P. — Go-Parts Rep
4 months ago

Hello,

We are sorry for the incorrect information and we have brought this to the attention of our Tech Department to be corrected.
A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

UPS Tracking Number: 1ZE21K760309647225
https://www.ups.com/track?loc=en_US&requester=ST/trackdetails

Maryland
1 review
0 helpful votes
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I wish someone respond to my message gor returning this part

Date of experience: April 6, 2025
Go P. — Go-Parts Rep
4 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Florida
1 review
1 helpful vote
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Quick repair needs quick service
April 15, 2025

Wife ran over something on the road in an unlit road at night. The plastic splash shield behind the front bumper was ripped in half and part was missing. She was going out of town in 5 days so I placed the order and it arrived the night before she left. In the morning I was able to install it just in time. Thankfully it was an exact match and went on without any trouble. Thanks for helping me make a quick repair on the wife's Mazda3.

Date of experience: April 5, 2025
Florida
1 review
1 helpful vote
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The ordering process was easy and even though they have no customer service phone lines, I used the chat twice and both times got awesome help.

Date of experience: April 4, 2025
Florida
1 review
1 helpful vote
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Perfect fit and the little light works! Easy installation.

Date of experience: April 3, 2025
Virginia
1 review
0 helpful votes
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Items were broken.
April 12, 2025

Received the item in a timely manner, but when removing them from the packaging, the driver side cover was broken.

I would either like a refund or the item replaced.

Date of experience: April 1, 2025
Go P. — Go-Parts Rep
5 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Pennsylvania
1 review
0 helpful votes
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Hyundai splash shield
April 9, 2025

Ordered an aftermarket front splash shield for a 2017 Hyundai Sonata. The received part was very close to the original, but not exact in terms of dimensions and layout of the holes. It took some fiddling and drilling new holes to attach it securely. It will work fine but if I wasn't handy it would have been very frustrating. Honestly I was sort of expecting this due to conflicting reviews that said "exact match - great!" and "didn't fit - boo!"
Bottom line: If you have a stock 2017 Hyundai Sonata (i. E. not Hybrid, Sport, SE, etc), this part isn't an exact fit but it can be made to work.

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Order Parts
April 6, 2025

Good. No issues on delivery. Part different from wen site picture but it was the right pattern.

Date of experience: March 27, 2025
Michigan
1 review
0 helpful votes
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I ordered the same stuff from two places and I received a shipment with no paperwork and the address did not match either place.

Date of experience: March 25, 2025
Colorado
1 review
1 helpful vote
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Wrong size part for car
April 4, 2025

Filtered my car through the website and ordered my part, it arrived on time but was the wrong size entirely, it was too thick and not long enough.

Date of experience: March 24, 2025
Canada
1 review
1 helpful vote
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Easy Processing
April 2, 2025

Ordering the part and delivery of the part I ordered was painless and quick.
I would recommend this site to anyone that needs replacement car parts.
It was a great experience

Date of experience: March 23, 2025
California
1 review
1 helpful vote
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Good service
April 2, 2025

Service was good only wish I could contact you guys on phone,

Date of experience: March 23, 2025
Florida
1 review
1 helpful vote
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Great service!
April 2, 2025

There were no issues with the product, and arrived in a timely manner.

Date of experience: March 23, 2025
Florida
1 review
1 helpful vote
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EBay sucks
March 31, 2025

Ordered from RH side mirror ebay. Arrived damaged and I took pictures right out of the box. Pain in *******@ss to go through the return to vendor process. Then the vendor claimed it was advertised with no glass and a quarter size hole in the turn signal plastic. They said I did not look at all the pictures. More BS. Then they charged me a restocking fee of $27 which I recovered eBay having filed a dispute with Visa the day I receive it. Atl Auto was the vendor.

Went to Go-Parts. Paid more but the mirror looks brand new. You guys are the best.

Date of experience: March 24, 2025
Maryland
1 review
0 helpful votes
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Very fast, very easy
March 31, 2025

Placed my order and it arrived and a week and good conditions

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
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Received part damaged
March 31, 2025

Over all the order tracking information was delayed for expected delivery date based on repairs needed done

Date of experience: March 18, 2025
Go P. — Go-Parts Rep
5 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Virginia
1 review
0 helpful votes
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Average Experience
March 31, 2025

Buying the part was the easy part but getting in contact with them to return my item seems impossible

Date of experience: April 1, 2025