I signed up AND PAID for their two boxes while I was in shop one day and was told that they will be shipped to me. Months go by and I haven't received anything and so I go back into the store and ask why I haven't ever received my first box. The guy told me that he must not have saved my address the first time so he needs my address again and assures me I will get it soon now. More months go by and so I call the store, a girl answers and I tell her what's been going on and she says "oh yeah I've had lots of complaints about that, I spoke to my manager and she said since we have boxes in store you can come get one, I have already done for 2 other people this week." So I say great and go to get it the next day. When I get to this store, a man doesn't have any idea what I am talking about and tells me he can't do that. So I told him I spoke to a girl at this specific store yesterday about this. So he calls her and she tells him what the manger has told her and he says okay and hangs up. He then looks at me and goes "yeah that just doesn't sound right and I've been here a very long time, so I'm going to call that managers manager and see what he thinks." So I continue waiting while he calls and this manger doesn't authorize this transaction. So he looks at me and goes "yeah just as I thought you can't have a box" WHAT. So I tell him everything that's happened (WHICH IT HAS BEEN HIM THAT LAST TWO TIMES I HAVE COME IN HAVING ISSUES) and he goes "well we aren't even doing this specific boxes anymore. I would just call corporate and speak to someone because I can't see anything about the status of your boxes on my end." So I leave and call the number he gave me. I explain to the rep on the phone my situation and he puts me on hold to see what the issue has been. He gets back on the line and says "I can offer you 300 points for all this trouble" I then asked what is 300 points worth? And he said $10 of any item. WHAT! When I paid for two boxes filled with items!? I then had to go back and forth with him on how I don't want that and I a only taking Two boxes or a full refund. He then says he can't do either of those things. I finally get him to answer me when asking several times whose fault this is for me not getting my box and he said it was theirs and that he can see a box was never sent. I then asked to speak to a manager. He said oh I can have one call you back and I said no I want to speak to a superior right now. He then put me on hold. Once he got back on the line he said that he went ahead and approved me for the box. He then stated my first box would arrive in TWO WEEKS and then the second box would come around January. It has been EIGHT WEEKS since this conversation took place and STILL NO BOX! They are absolutely terrible and I will never spend another dime at GNC.

I purchased Pro Performance AMP Amplified Gold Whey 100% Protein Vanilla Ice Cream Flavor (891g) from a GNC store in Robinson Bacolod. It was on sale for 1,700 PHP (32 USD) from its 3,300 PHP original retail price because, as the saleslady explained, it was a new product the company is promoting. When I opened it at home, my wife and I were bothered by a foul smell that came out of the container and a rotten milk/egg like smell filled the house. At first, we thought that the smell was strong because the product was new and we just opened the sealed container. The following day we prepared two servings after our workout at the gym, although the smell was still strong compared to other whey protein products we previously consumed. As soon we drank it, we felt uncomfortable and both the smell and the taste were nauseating and made us feel rather sick in the stomach. We questioned if this how the product is supposed to taste or it is perhaps damaged. The next day I decided to try it again; my wife didn't have the stomach for it anymore. I prepared a serving with a colder water this time and the result was the same, nausea and feeling of disgust. We brought the container back to GNC Robinson and explained our concern. We asked to exchange it with another flavor or product that is less strong in taste and smell and more tolerable to consume. I also brought the plastic shaker I used for preparing the drink, which I already washed twice. I opened the cover of the shaker and had two staff smell it. They agreed that it was, as we described, disgusting! The foul smell had also filled up the store upon opening the container. After a long wait at the store for the management in Manila to receive our complaint and make their decision, we were asked to wait for a day before we receive the reply. We left the product with the store manager for testing as she requested and left. The following day, I received a text message from the manager saying: "Good afternoon, Sir. Sorry to tell you that we cannot give a replacement of your whey protein upon the decision of our head office. Thank you for your kind understanding." I replied thanking her for the updates and informing her that they can keep the container. We were disappointed and opted not to bring such nauseating and malodorous product back home, and to let the store deal with disposing it rather than us. After all, we lost the money we paid and the time we spent going back and forth to the store and waiting for managerial decisions. For the past many years, we have enjoyed the quality, taste and benefits of pure protein shakes from different companies and at lower cost. We learned a valued lesson: To shop somewhere else and to not fall again for GNC's persuasive sales schemes.

Every situation is different
But if you need vitimans and minerals
This chain has good products

This store is too god damn expensive!

Love the huge range and variety of products

I love Gnc! Because of their Awesome Products which are Multi vitamins, natra sleep and many more!

GNCs are always over-priced. I'd shop around online first.

Good decscriptions of products and reviews

I'm still waiting for one product which apparently had to be backordered.

Thanks! Package arrived on time...