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Orchard

How would you rate Orchard?
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Canada
1 review
0 helpful votes
Follow Alexandra C.
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I just purchased my second phone from Orchard. Very fast shipping and the item was exactly as described (just like last time). Would recommend this to anyone looking for a phone!

Date of experience: April 27, 2017
Canada
1 review
0 helpful votes
Follow Theo B.
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My nearly new phone arrived yesterday and already set up. As advertised so far so good, would recommend Orchard if your looking to save some $$ as Apple products are overpriced.

Date of experience: June 19, 2018
Canada
1 review
1 helpful vote
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I bought an iPhone 7 Plus and it came in packaged well and the phone works absolutely amazing. I'm super happy with my purchase and I'll definitely buy from here again

Date of experience: October 22, 2018
Canada
2 reviews
5 helpful votes
Follow Rose R.
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I just bought my iphone 4 from Orchard! Great service! Looking like new item! They even offer to help me set up my phone. Thanks a lot for all your help.

Date of experience: October 20, 2014
Canada
1 review
0 helpful votes
Follow Nate O.
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Quick, easy, honest
October 7, 2023

I have used Orchard twice to sell my phone, they give me the highest price and make the process super easy.

Date of experience: September 28, 2023
Canada
1 review
0 helpful votes
Follow Colin V.
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Fantastic Product, Service, and People. Takes the hassle and worry out of buying a phone you want. And it is linked to your network.

Doesn't get any more convenient.

Date of experience: November 13, 2014
Canada
1 review
0 helpful votes
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Great value!
May 3, 2017

I ordered an iPhone SE in 'good' condition. It arrived quickly and all features of the phone work well. At a savings of nearly 50% off the retail price, I would buy from them again.

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
Follow Alex K.
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As described. I am surprised that there is no scratch on it. Fast delivery. It arrived two days after I ordered late afternoon.

Very pleased with the service.

Date of experience: July 1, 2017
Canada
1 review
0 helpful votes
Follow Brenda T.
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Found Orchard ad on kijiji... Phone came quickly as advertised, and in good condition. So far so good! Having teens that have broken 3 phones, sure I will be using Orchard again! Thank you!

Date of experience: July 17, 2017
Canada
1 review
2 helpful votes
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A few months ago (when I got my new iPhone 6) I sold my 4s through Kijjiji; it was a lengthy (more than 3 weeks until a genuinely interested customer showed up) and unpleasant exercise. Last week, my wife and two other members of my family got their 6s. Having learned about Orchard in the meantime, we decided to take them on on their offer to sell the phones for us. I took all three to their office (mailing is the prime option), since I wanted to "check-out" this 'operation'. I was received very nicely and "processed" very quickly and effectively by one of their employees. Suffice to say, I was very impressed with what I've seen and heard. Today (after only 4 days) I got my first Interac transfer for one of the three phones. This is above expectations, so far. If anyone one wants to sell their iPhones, Orchard is the way to go.

Date of experience: January 31, 2015
Canada
1 review
0 helpful votes
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GetOrchard is Awesome
January 11, 2018

I dont live in Ontario but I decided to try out Torontos GetOrchard... I ordered for an iPhone 6 in like new condition and I got a phone thats just like brand new. I also got the 2 Apple stickers in the $5-original box:)
Im just very impressed and I have no regrets whatsoever

Date of experience: January 10, 2018
Canada
1 review
0 helpful votes
Follow Arnold G.
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I bought my iPhone from GetOrchard on a weekend, and it arrived quickly by the following Thursday. In the promised condition, and properly shipped with good protection.

Date of experience: August 10, 2017
Canada
1 review
0 helpful votes
Follow Aiden S.
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Great service
April 12, 2017

Sold my phone with Orchard - the process was very easy and straightforward. Money was received earlier than expected. So much less hassle than selling on kijiji etc.

Date of experience: April 11, 2017
Canada
1 review
1 helpful vote
Follow Marty H.
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I purchased an iPhone 7+ and am extremely happy with it. Phone exactly as described and shipping was super fast. Will definitely recommend to friends and family.

Date of experience: November 18, 2017
California
1 review
1 helpful vote
Follow Tim M.
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Found 'em on Kijiji when I was looking for an iPhone 5 and, despite having never heard of them, I took a chance AND AM I GLAD I DID! Got the phone when promised and despite their claim that the phone was in "very good" condition, I defy ANYONE to look at it and not say it's brand new! Noticed on the back, they had a protector with my name on it only to then realize it was a clear bumper guard... free! I can and will HIGHLY recommend Orchard to any and everyone looking to pick up a used iPhone.

Date of experience: September 4, 2014
Canada
1 review
1 helpful vote
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Simply amazing
April 1, 2014

Simply amazing. My iPhone 4s arrived in 2 business days. I didnt expect the "like new" option to be totally brand new. I paid 250$ for my basically brand new (used) iphone 4s. I deffinitely recommend Orchard.

Date of experience: April 1, 2014
Canada
1 review
0 helpful votes
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Great!
June 2, 2017

Very happy with my purchase. Product received quickly, and I am impressed with its condition. Recommend to all. Not planning to buy a new iPhone anymore.

Date of experience: June 1, 2017
Canada
1 review
0 helpful votes
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Amazing company
October 30, 2016

I ordered my Space Gray iPhone6 in "Good Condition" on Tuesday after my old iPhone shut down randomly. I received my order on Thursday morning and got exactly what I ordered. Couldn't be more impressed with the company!

Date of experience: October 27, 2016
Canada
1 review
0 helpful votes
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Great Experience!
May 12, 2018

I sold my iPhone through Orchard and they were super helpful the whole way. It was so much easier than trying to sell it on my own and I got a fair price. Would definitely recommend.

Date of experience: May 11, 2018
Canada
1 review
0 helpful votes
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Just as Advertised
September 8, 2018

Phone arrived in two days and lived up to its' 'like new' rating. Information on shipping was timely and post delivery follow-up was excellent.
All-in-all a good company to deal with.

Date of experience: September 7, 2018

Overview

Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.

service
152
value
151
shipping
145
returns
57
quality
136
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