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Getlumina

How would you rate Getlumina?
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North Carolina
1 review
0 helpful votes
Follow Glenn W.
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I am really impressed with the build quality and packaging of the Lumina 4k camera. Features are also amazing but I haven't had the time to properly test them yet. Software beta may cause issues as some reviewers have experienced but the tech support has already assured me that upcoming updates will rectify all the issues. Considering the premium hardware that in itself is great value for the money spent I am very totally happy with the product and least concerned about software beta issues.

Date of experience: February 3, 2022
Michigan
1 review
0 helpful votes
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Great 4k cam that exceeded my expectations. Also, excellent customer service and very effective post purchase technical support. I am extremely pleased with my shopping experience with Lumina.

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Overall, ordering was a breeze. Amazing 4k cam at a great price that exceeded my expectations in a big way. I'd buy another Lumina product without any hesitation.

Date of experience: April 5, 2022
Alabama
1 review
0 helpful votes
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I contacted the customer support at Lumina to clarify certain things and they provided me with correct and timely information, allowing me to complete my online transaction. My cam arrived in a timely manner and it's working flawlessly. Amazing experience dealing with this company.

Date of experience: March 1, 2022
Kentucky
1 review
0 helpful votes
Follow Ryder A.
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This camera is getting better with software updates. Initially, I had some problems connecting this camera for whatever reason and customer service was very professional and got it resolved. I think Lumina is well worth the money.

Date of experience: January 27, 2022
California
1 review
0 helpful votes
Follow Gayle J.
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I backed this product with scepticism but glad all the features they promised are in there. Software still in developmental stages but getting better with constant updates. Kinda okay for a new product but not 5 stars.

Date of experience: November 9, 2021
Florida
1 review
0 helpful votes
Follow Margie M.
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Great shopping experience with Lumina. All the information about the product was easily available online. I received the product just as promised. Haven't tested it properly though but so far I have been extremely happy with everything.

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
Follow Elaine K.
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Excellent camera.
January 20, 2022

Excellent camera. The customer support team has also been fantastic to work with. The technician completed the setup quickly and optimized the settings that best suit my requirements. Everything works perfectly after that.

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
Follow Marlene L.
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My first purchase from Lumina. Product promise was impressive. Price was okay. Professional interaction was seamless. There were some delays in delivery but considering the overall experience I think it was worth it.

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
Follow Emma V.
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Amazing camera, perfect resolution and very easy to use software with AI enabled adjustments that, unlike many other electronic items, actually work. Blends in beautifully with my Macbook. Very pleased with the product!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Dolores M.
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Lumina's High tech cams come bundled with amazing AI features and astonishing 4k video technology. Even more amazing is the cutting edge hardware. With every software update user experience keeps getting better and better. 5 stars all the way for these guys!

Date of experience: March 15, 2022
California
1 review
0 helpful votes
Follow Denise J.
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Excellent customer service. Cameras took a while to arrive but I was informed before ordering. I have ordered from Lumina before so I have two cameras in total. Both are working fine. Sometimes I get frustrated with the software but they are addressing the issues through updates so it is getting better and better.

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
Follow Velma M.
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My questions were answered promptly via live chat before I placed my order. My order was delivered in the second week of October as promised. The cameras arrived in excellent condition in a well protected packaging. The product quality exceeds expectations. Very happy with my purchase.

Date of experience: October 21, 2021
Pennsylvania
1 review
0 helpful votes
Follow Brittany J.
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I bought this product because I needed the 4K resolution. There are some issues with the software but they have promised to address them through upcoming updates. The hardware quality, however, is simply the best you can get at this price!

Date of experience: March 16, 2022
Massachusetts
1 review
0 helpful votes
Follow Luke J.
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Excellent startup with a superb product and great customer service. I kept getting updates through their website while I waited for the delivery. Needless to mention how amazing the 4k resolution is and the unique AI features are a definite bonus.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Customer support was very helpful before and after the purchase. The cameras are high quality with easy set-up and configuration. There were a few bugs in the software but addressed through frequent updates and we're good.

Date of experience: October 26, 2021
Indiana
1 review
0 helpful votes
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Premium quality hardware and amazing product features. Their website is also straightforward and has very useful information one needs before placing the order. Video quality is just as demonstrated on the website, if not better. Thanks.

Date of experience: January 19, 2022
Idaho
1 review
0 helpful votes
Follow Gavin L.
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This company is amazing as far tech support and product build and features are concerned. Software needs improvements I am told but to be honest I am okay with it. Minor issues aren't a big deal and will be fixed through updates, I am sure. However, if I ever feel dissatisfied with the product or service I'll come back and change this review.

Date of experience: January 18, 2022
California
1 review
0 helpful votes
Follow Jackie T.
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High-quality 4k cameras, easy-to-install and fun to use. I love the specifications and background blur capability. My family in South Africa have also noticed a huge improvement in the video quality. Very happy with my purchase.

Date of experience: February 15, 2022
Minnesota
1 review
0 helpful votes
Follow Lydia M.
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Glad to have ordered a camera from Lumina. Excellent communication throughout the process. Very prompt and helpful tech support. The camera arrived to me 2 weeks late but considering the quality and specs it was well worth the wait.

Date of experience: February 1, 2022

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3