1st purchase experience never been so easy. Website well made, helpdesk (Mr. Charlie) is very helpful and knowledgeable to resolve. Keep up the good work!
Many thanks for delivering my order in promised time and in excellent condition. Keep up the great support and wide selection of items. Best IT online shop in UAE and around! Thanks!
As I wanted and performance as expected, just gotta be careful with your build and make good research about it
I love working with gear-me. They have guided me to workstation that I really wanted. Staff are all approachable specially lidel.
I even recommended it to our office.
First PSU I buy, they ship wrong product, but in return they gave me a game coupon
Second I buy many times and then the MOBO came defective, contacted support, waited 3 DAYS! Then got a reply, took 2 days for delivery to come, 2 days to deliver, then they said its going to take 3 weeks, I am here waiting for my mobo
I was in the market for a new monitor for my son. Gear-Up staff were very knowledgeable about the products and gave great advice. The monitor was delivered on time, as promised, and my son loved it!
The site is well made and details of the products are displayed accurately and clearly. Customer service response is fast. Shopping with gearmeup was a great experience
They have a good customer service. However, they will not update you if your order will get delayed, unless you ask.
Dear Jean,
Please accept our apology for the delay of your order. Our customer service usually informs customers once it is confirmed that we can't avoid the delay.
I will investigate what happened in your case that you were not informed in time.
Feel free to reach us anytime at +971 4 223 1780 or +971 56 33 88 642 during working hours and we will be happy to assist you!
You can also send us an email at support@gear-up.me
Have a great day, Zee, Customer Service Manager at Gear-up.me.
It was pleasure to deal with you very good support and response.
Prices are very good, excellent service and instillation.
Love the promotions you are giving.
The best online store, Faster delivery The best selection of products and the best configuration available, quality components and great selection of products i love the store
Dear Anzil,
Thank you for your review and kind words! We are happy that you have found you new favorite online store in Gear-up.me! We are looking forward to serve you soon again! Your Gear-up.me team
My experience with gear up has been great so far! Great team and so helpful! Ive bought many products so far and theyve helped me build my computer again from scratch!
BEst computer store in Dubai. Honest guys!
Tgey promise and they give the best for you.
BEst service.
Thanks you guys to help me with my computer.
Was totally my pleasure work with you!
Package was delivered on time and in good condition and to make it better you track your package from the day you order to delivery.
I bought Seagate Firecuda 2TB
Many thanks for support me to get powerfull items. Everthing is good, and your advice was with all sincerity and faithfulness
I like your support
Thanks
A tablet was purchased and shipped to Saudi Arabia and received within 5 days. Beautiful customer service
Great help with upgrading my PC. They have even suggested cheaper items more relevant for my usage. I can only recommend to shop here. Thumbs up!
The store has a superb customer service. I was able to get my items on time with the help of their staff. Very helpful via facebook, email and phone.
Customer service is awesome there indeed. When I had a shipping delay they contacted me shortly and kept me updated every day.
Thanks for your excellent service. It was the first time but every thing gone smoothly. I will use it permanently
I bought a gaming pc from gear up me, it came just as expected and delivery was very smooth and he staff were supportive, I can only recommend
Overview
gear-up.me has a rating of 4.3 stars from 114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with gear-up.me most frequently mention customer service, online store and many thanks. gear-up.me ranks 8th among Computer sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Abdullah,
Thank you for your review. Our PC build team is here to help customers to make the right decisions when it comes to PC builds or just discuss ideas to help customers to realize what they need.
We are happy that your PC fulfilled the expectations and you are enjoying it.
Please, Feel free to reach us anytime during work hours at +971 4 223 1780 or +971 56 33 88 642 for help or further consultation. We are here for you.
Have a great day, Zee, Customer Service Supervisor at Gear-up.me