business logo of Gap
gap.com
classic, casual, americana, lounge men, womenAge 19-25, 26-45, 46-60
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About the Business

GAP offers timeless and versatile fashion for the whole family, featuring a diverse collection of clothing for women, men, maternity, kids, and babies. Their clean, confident designs combine comfort and style, making it easy to find outfits for any occasion while staying on-trend.


gap.com
+1 800-427-7895
USA
Gap is part of Gap, Inc.
Founded in 1969
Clothing item from GapFashion apparel by GapMerchandise from Gap clothing lineGap fashion product

Business Highlights

General

Parent Company: Gap, Inc.
Year Founded: 1969
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unwashed and unworn
Restocking Fees: no

Sustainability

Sustainability Score: It's a Start
Recycling Program: Blue Jeans Go Green
Responsible Materials: recycled, organic

Product

Style: classic, casual, americana, lounge
Body Fit: regular, tall, petite & short
Available Sizes: Men's (XS, S, M, L, XL, XXL, XXXL), Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-427-7895

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Gap?
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Reviews Summary

Gap has a rating of 2.4 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gap most frequently mention customer service, credit card and business days. Gap ranks 21st among General Apparel sites.

service
28
value
28
shipping
27
returns
21
quality
26
Portugal
10 reviews
11 helpful votes
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They always fit, staff is very friendly and they stay in shape after washing!

Date of experience: March 11, 2016
Ohio
30 reviews
11 helpful votes
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Kids
April 6, 2016

Very good for teenage price right for me to i also like the styles

Date of experience: April 6, 2016
Spain
5 reviews
5 helpful votes
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Nice
May 4, 2016

I like it very much its all i have to say about the products.

Date of experience: May 3, 2016
Utah
7 reviews
2 helpful votes
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Fun!
November 3, 2015

I only wish I had an unlimited supply of money to spend here. I love this place.

Date of experience: November 3, 2015
Wisconsin
20 reviews
0 helpful votes
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Super Products.
June 22, 2016

Great place to buy our kids cloths. Great quality products.
Good pricing

Date of experience: June 21, 2016
Barbados
13 reviews
2 helpful votes
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Clothes a Bit Bland
March 31, 2016

I like the Gap clothes but the prices are sometimes to high.

Date of experience: March 30, 2016
Texas
2 reviews
15 helpful votes
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Great clothes
October 17, 2015

Always have great quality and good deals. And free shipping after $50.

Date of experience: October 16, 2015
PS
10 reviews
7 helpful votes
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Okay you've got really nice stuff, but $80 for a shirt? Really?

Date of experience: June 7, 2016
PS
19 reviews
8 helpful votes
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Love their quality
July 15, 2016

I buy most of my stuff from here because of the quality that I can trust

Date of experience: July 13, 2016
Illinois
5 reviews
4 helpful votes
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CREDIT
January 8, 2016

Stay away from their credit card! They will ruin your credit!

Date of experience: January 8, 2016
Pakistan
26 reviews
15 helpful votes
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On more spend
January 5, 2016

Gap site gives an attractive offer as more you spend more you earn. That's nice.

Date of experience: January 3, 2016
GB
6 reviews
4 helpful votes
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Professional
July 23, 2015

With Gap you get what you pay for. The service provides exactly what is stated within the details

Date of experience: July 23, 2015
California
2 reviews
8 helpful votes
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Love Gap store
July 15, 2015

Gap clothes are very good and rates are also suitable.

Date of experience: July 15, 2015
New Jersey
2 reviews
1 helpful vote
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Great bargains
May 19, 2015

Sign up for emails for up to 35% off almost every day.

Date of experience: May 19, 2015
France
20 reviews
14 helpful votes
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Prices - ugh!
November 20, 2015

Prices go up and up. Otherwise it's awesome and classic.

Date of experience: November 19, 2015
New York
15 reviews
33 helpful votes
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Its gap
July 23, 2015

Good prices, good cloths, everyone uses it, just use it.

Date of experience: July 22, 2015
Yusreen A.
Maldives
3 reviews
2 helpful votes
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Great
April 9, 2015

Love their products, though wish the free shipping could be a bit faster!

Date of experience: April 8, 2015
Thailand
11 reviews
67 helpful votes
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Comfortable clothing line and easy to navigate website.

Date of experience: May 29, 2013
Illinois
1 review
0 helpful votes
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Like walmart
December 23, 2016

It's the gap what more can I say... better than Wal-Mart but similar in product quality

Date of experience: December 22, 2016
GB
12 reviews
54 helpful votes
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Really good delivery
December 9, 2015

Despite it being near Christmas my on line order arrived following day, brilliant!

Date of experience: December 9, 2015