I won't use game fly again I ordered 2 games I received My first game after waiting 2 1/2 weeks after requesting it. I returned the game to get the second game title it never came at all but gamefly said I received it so I reported the game lost/stolen and they tried to charge me for the game so I canceled my account I am very unsatisfied with how they ship the games and the customer service is awful
I pre ordered an collectible in December and didn't hear a single thing about it since. Yesterday, March 19, I contacted gamefly about the item. They told me their manufacturer hadn't shipped it yet and I could cancel if I wanted. I responded that I didn't want to cancel, I just wanted information. Not five minutes later I get an email saying my order was canceled. I sent an email saying I did NOT want it canceled and they basically responded with the item was sold out and they couldn't replace my order. I'm inscensed. They mess up and I get punished. I wouldn't buy from this site.
Do not rent games here. My mom was banned for a stupid reason. She was banned because we didn't return a game that was supposed to returned a while ago. Guess what! We returned it. We didn't return it because we couldn't find it. But that still didn't get her unbanned. What's stupid is that they don't send you the case unless you decide to actually keep the game. Which costs extra. That's about it.
I had a free trial to this had a game supposedly shipped to me I let them know that it never came they supposedly sent another didn't get it either called them to try and get it resolved they were very rude and not helpful in any way what so ever in the end their answer was sorry have a nice day and we ARE CLOSING YOUR ACCOUNT
Best to leave it alone. Loved it as a kid. Now that it is getting all these bad reviews maybe it is a good thing that video stores closed forever.
The game selection and website are fine. My problem was that with shipping and changeover time, I could only play about one game per month. I live in a larger city so getting mail isn't an issue. Apparently if you don't live near one of their shipping centers (i. E. the entire Midwest), it takes two weeks to return a game to them and get another one sent.
Love, love, LOVE GameFly! They have literally saved me thousands of dollars by letting me rent games for as long as I want instead of buying them. They've kept me from purchasing some real stink-a-roos and I've even been able to find some real gems too! Absolutely a wonderful site!
Nice customer service. I recently got a game from them on free trial, and I didn't return the game. (My fault) I believe I lost it. I emailed them for an extension on the game they gave it to me. On the end of that extension, I emailed them to say I lost the sleeve, they extended it until they sent me another sleeve. They're very understanding company as far as reasonable understand can go, seeing many people try to rip them off. They had my credit card info the whole time and not once charged me despite having a month trial game for almost 2 months. Only annoying thing is the emails I get from them, but I am considering going back to gamefly if funds permit.
Renting unlimited games for as long as you want is so much better than buying a game. Your average game is like 60 bucks and that can get you almost 5 months of unlimited game rentals. I did like the other person here suggested and cancelled my membership almost immediately and did get a steep discount on their monthly fees. You can also buy games at a much reduced price with their reward points.
GameFly lets users rent games and also buy some games (a very similar concept to Netflix.) GF truly does have a large library of games that I have always wanted to try. I had even bought two games from them as well: Call of Duty: Black Ops (rented first) and Sonic's Ultimate Genesis Collection (buy only.) The service was great! The only thing that could have been better was the impact it made to my wallet. If Netflix can offer movies and shows at $7-something for one DVD out, Gamefly should be able to offer something similar. After 4 months and two reduced-pricing offers, I cancelled my subscription.
The service great never had any problems a little difficult to get new releases, really next to impossible I can usually get the newer ones at my local rental store sooner, but for the older games no problem. Have saved money buy not buying some games that were a waste of plastic. I've even purchased games I've rented.the only problem I've had purchasing is when I purchased straight from the site lost in the mail but did get a refund no problem and they don't send the original case like they say they do if you buy one you've rented, just the ones you buy from the site. Overall not a waste of money very good service if you play games alot
Gamefly get 5 stars from me. They shipping took a while ( 5 or 6 days) but it was definitely worth it. I recommend this to anyone thats looking to rent or buy games in 2022. Thanks Gamefly
Gamefly is epically awesome! For one low monthly subscription, I can rent video games for any system and play as long as I want. There's even unlimited PC play! They provide me with the return envelopes/postage and the turnaround time til the next game in my que ships is super fast. Great way to maintain your video game budget while still getting to play all the latest n greatest games:-)
I have been a member for 6 months and so far the games I get are really good quality and they get here fast. Its hard to get the games that are new but if you have nothing else on your list that might replace that then it will get sent out eventually.
I had used this gamefly.com service for renting more games. I love to game in my free hours. But this service is very slow and also not giving a bit discount for their users. I cut the membership due to this reasons. I hate to use very slow sites especially for gaming.
Great when you're in a area that gets fast shipping. One time I wasn't getting any of my games, I'm not sure if they were being stolen or what, but I canceled my subscription and every since I rejoined recently I have been receiving all my games within 2 days. Awesome :)
Overall since a been with them for a year in a half I have enjoyed the games I've played and sent back but only downside is when you buy them and the disc gets busted they won't take it back even if you explain the situation to them plus if they ask for your games back to see if they can fit it be ready not to get a case back but just a broken game disc.
For $60 bucks you can buy a single new game OR you can join this site for 6 months and play as many games as you want in that time period. Best investment I made. I sold my existing games and signed up for this site and everyone in my house is happy.
It is very nice site for games and many different game categories are available in this site. They are giving the correct gaming instructions methods. We can buy games from this site with an affordable price and most recent video games also available in this website. This site will provide any help for the games.
Gamefly is a great value for what it provides: Unlimited videogame rentals at a set price. The unfortunate thing is----good luck getting any newly released games. The problem with Gamefly is, while they may offer a great service for the price, most of the games you will be able to rent are older titles that are already cheap to BUY used, so what's the point? I'll be canceling my membership after the month is up (been a member for 2 years). The service is getting worse and worse, and emailing CS did no good.
Overview
Gamefly has a rating of 2.8 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gamefly most frequently mention and customer service. Gamefly ranks 2nd among Retro Video Games sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members