About the Business
FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
FWRD has a rating of 4.8 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and great experience. FWRD ranks 51st among Women's Clothing sites.
Instant Feedback
Luv fwrd. My go to
Love the selection, how quickly things come and how fast I get a refund
Wonderful service with fast shipping. Good customer service and good prices.
I have no recent contact with the FWRD team. My past communications with the FWRD team has been timely and helpful.
The experience was fast and easy, but hated having to pay duties or customs on items that is just from the states
Shopping with FWRD there was an easy Checkout process and fast shipping. Which means a lot to a customer
Always receive items quickly, always great customer service when I call
The overall process was easy & the delivery time was fast! Unfortunately I'll be returning the shoes because they run big but I will definitely shop from FWRD again!
Fred always has amazing sales and fashionable items. Who wouldn't shop here with free shipping and returns. The best!
10/10…would definitely recommend. Merchandise as described. Fast shipping!
Super fast and easy. Would order from them again in the future.
Great first time experience
Great first time experience
Great first time experience
So excited to receive my items… they shipped quickly. I was Happy to take advantage of designer item sale.
I bought this Givenchy sweatshirt as a gift. The shipping was fast.
Excellent customer service. Great selection of merchandise
Completely satisfied & lots of great selections. Makes the purchase so easy
Very easy and quick. Product arrived fast and in great shape
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members