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FreeScoreOnline

Overview

FreeScoreOnline has a rating of 3.9 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeScoreOnline most frequently mention credit report, good experience and customer service. FreeScoreOnline ranks 2nd among Credit Reports sites.

service
5
value
4
shipping
1
returns
1
quality
2
How would you rate FreeScoreOnline?
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Washington
1 review
0 helpful votes
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Not free
July 24, 2020

I got a credit report which I believed to be free except for the $1 fee. I was charged $19.95 on my credit card for a service I did not want and ended up cancelling as soon as I saw it on my card. This is very deceptive and I am very angry that during a time with Covid that you think people can be taken advantage of... disgusting!

Date of experience: June 23, 2020
California
1 review
2 helpful votes
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Credit Report & Score service
April 18, 2020

I highly value my credit! Free Score online offered a free 7 day trial that I took advantage of. The site and the service is great! It allows me to monitor my credit report and score from all three credit bureaus, which is really great! I am hoping to keep the Premium service, if my finances will allow me to! I have had a great experience so far and I am thankful for having found your online site!

Date of experience: April 17, 2020
Arizona
1 review
0 helpful votes
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Credit Score
January 26, 2022

I had not checked my credit score for many years and was happy to do so. The one thing that I was not too happy about was the fact that I have been penalized for paying cash for everything. This program will allow me to see my progress as I work on increasing my score.
Thank you

Date of experience: January 26, 2022
Arizona
1 review
0 helpful votes
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Free Credit Report/Scores
January 28, 2021

Disappointed that I had to provide my credit card information, to get what is supposed to be my Annual Free Credit Report and Scores. Just means I now have to remember to cancel your service before end of free period. Total waste of my time and yours. If not for this, I would have given your site a 5 Star Rating.

Date of experience: January 28, 2021
New York
1 review
0 helpful votes
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Escalation
July 13, 2023

I had some confusion about the refund policy. Patrick Hayes (Escalation) walked me through the process and assured me that my refund would be in my checking account 3-5 business days. I wasn't aware that there was a review period 0f 24-48 hours after closing my account. Thank you Patrick for taking the time needed to straighten things out. Sorry I have no photo at this time.

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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Office manager
February 21, 2020

Easy to use and view my credit score. Was helpful to identify my collection information. The only problem that I did run into was the numbers on file to call collection agency's not updated. Over all was useful.

Date of experience: February 20, 2020
Michigan
1 review
0 helpful votes
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Credit scores received
March 17, 2022

I was able to get my credit scores, however, when I tried to print on one of the sites, it said it would be printing TEN pages! That didn't seem possible for the few entries I had on my report. Is it possible to have the info condensed so that it isn't printing unnecessary info?

FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2022
Ohio
1 review
0 helpful votes
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The platform was friendly to interact with.
July 11, 2022

I feel that things easier on this websites if there is an introduction about the three independence contract company from the platform. I got this from my coach. However, not everyone know how the three company work.

Date of experience: July 11, 2022
Louisiana
1 review
0 helpful votes
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Experience
April 20, 2023

The experience was confusing. My credit card was refused and it was necessary for me to use a second card. Then I could not get the scores. I was hounded by a company trying to sell the a service. The cost was quoted and as I continued to explain I wanted my free score the cost became less and less. When again I stated my reason for making the request he reluctantly provided me a number to use if I was charged for the service. The number is *******. I of course will checked my card statement to insure the cost is not included.

Date of experience: March 20, 2023
Ohio
1 review
0 helpful votes
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What is Free?
August 1, 2021

The experience was ok until we got to credit card and a fee. Free is free why do you need my credit card? I do not like putting my card information online. It is just another opportunity for someone to steal my information.

Date of experience: July 2, 2021
Texas
1 review
0 helpful votes
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Great! I really was able to ascertain the info I needed. In the next 16 months a plan on getting me a house so I can retire and spend time with the people I love and support the people in my family circle.

Date of experience: May 30, 2023
Maine
1 review
0 helpful votes
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Credit scores.
September 9, 2023

This was supposed to be a FREE annual credit score but I found that it was going to cost me $1.00 refundable and from then on it was going to cost me almost $30 a month to subscribe whether I used it again or not. That's not what I wanted and there was no place to cancel. Initiated a chat and supposedly he cancelled the subscription. I hope that was the case. So, all in all I was not satisfied.

Date of experience: August 10, 2023
Utah
1 review
0 helpful votes
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My Response
June 2, 2020

I'm sorry, I decline to do this. I'm sick, 80 yrs old, and no time to complete. I did receive my credit scores through their service and acknowledged I did and no longer need their services, so cancel my membership if I have one.

Date of experience: June 2, 2020
Alabama
1 review
0 helpful votes
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My experience
January 5, 2023

Awesome website. I was able to get my credit scores and was also able to direct me and help me. I'm getting my credit better. I'm using the Self app which is a great app. Add also this site does your credit sores from all three credit bureaus an amazing say this is not a scam. This is legit.

Date of experience: January 5, 2023
New York
1 review
0 helpful votes
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My Credit Score
April 21, 2022

This was a very easy and informational site. I felt comfortable in putting my information in. Thank you for the quick response and still check up on me to see if I am satisfied. Yes I am very satisfied.

Date of experience: April 21, 2022
New York
1 review
0 helpful votes
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Free Score
October 29, 2023

Although I was pleased with the results, including how quickly I received them, I was not pleased that I had to purchase something that was supposed to be free. I felt it was imposed on me and was not given an option to decline purchasing the "free score" online.

Date of experience: October 29, 2023
Arkansas
1 review
1 helpful vote
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I got my free credit report however, you asked for my banking information and charging me a fee even though you state that you will return the fee to me. This is not what I consider to be free. I would like to cancel my order ID: *******. Also, you do not have a link to cancel your order. Please accept this as a legal notice to cancel or please send me the link to cancel.

Date of experience: March 5, 2020
New York
1 review
0 helpful votes
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Ted credit score
February 21, 2024

The report was not complete. It did not show any late payments or individual balances on my credit cards. These may be all on my wife's report. Did not show and debt forgiveness.

Date of experience: February 21, 2024
North Carolina
1 review
0 helpful votes
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No Worries
February 4, 2022

We are told often to be careful with our information. However, to live in today's society, one must give that information to get information. "FreeScoreOnline" lead me into ScoreSense with a low monthly charge, but now I can verify if my information is being misused. The $1,000,000 policy with 'OneTechnologies' will defend me if I get too trusting!

Date of experience: February 4, 2022
Hawaii
1 review
0 helpful votes
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Got suckered in
February 21, 2024

I tried to enroll in the one-time, one-dollar offer and found I was involuntarily enrolled in a $30/mo. Program which I don't want. Trying to unsubscribe is difficult. I've been suckered.

Date of experience: February 14, 2024