Overview
Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Is an excellent service. Its expensive but if you want the product this company it works.
I have nothing to complain, already shipped a couple of items from Germany, definitely recommend.
Quick, efficient, good communication, reasonable prices
Helpful services, everything worked as expected. Alerts and clarity in the process.
Quick and very helpful customer service even on a weekend.
Smooth process. Timely and easy to use web portal.
Using Forward2me several times a week now and service is excellent
Very good service. Package arrived 2 days earlier than expected.
Thank you. All went perfect. I was using it First time.
Honestly exceeded all my expectations! What a great company to deal with. Thanks Chris!
Hi Brian
Thank you very much for your feedback.
We are really pleased to hear that you are happy with our service and that you were satisfied with the communication and support that was provided to you by Chris.
We look forward to assisting you with shipping again very soon.
Kind regards,
Hayley
Five stars assistance, all my doubts were perfectly solved.
Kat took time to personally assist me. Felt like a true customer!
Hi Ben.
Thank you very much for your feedback.
We are really pleased to hear that you are happy with our service and that you were satisfied with the communication and support that was provided to you by Kat.
We look forward to assisting you with shipping again very soon.
Kind regards,
Hayley
Easy and fast process but it's very expensive, need to reduce their prices considerably
Hi Victoria.
Thanks for the feedback.
At forward2me, we are committed to always offering all our customers the lowest prices in the industry by providing a price match, free return to sender, and a refund guarantee;
If you have found a lower price for an identical service before requesting a shipment, you can send us a link with the offer and we will match the price.
If you have changed your mind after your parcel has been received in our warehouse, you can simply request our free Return to Sender service and we will handle the return for you completely for free.
If you find a lower price after you've received your parcel, send us a link with the offer and we will refund the shipping price in full.
If you have not yet taken advantage of our Price Match and Free Return to Sender options, please submit your request for a refund via live chat or the contact form on our website. (https://www.forward2me.com/price-match-guarantee/)
You can also find out more about our process by visiting the resource hub on our website where our experts explain all about volumetric weight, fuel surcharges, taxes, and other important aspects of our service. (https://www.forward2me.com/ask-the-experts/)
If you need any further assistance, please do not hesitate to contact our Customer Experience team.
Kind Regards
Hayley
All the operators I contacted was very helpful to solve my package's problem. Thank you.
Everything executed as should and timely! Highly recommended!
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Serena,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!
Warm regards,