Overview
Forward2Me has a rating of 4.5 stars from 1,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Inconsistent with my experiences with international shipping hubs.
Always by the book.
Always dependable
Always trustworthy
Love these guys.
Efficient communication and quite swift. Satisfied with the service
Hello Spiros,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our communication efficient and our service satisfactory. Your satisfaction is our priority, and we appreciate your trust in Forward2Me.
If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
Best regards,
Regilyn
Excellent! I had all my questions answered. Very friendly personnel.
Very cheap and secure Very cheap and secure Very cheap and secure Very cheap and secure Very cheap and secure Very cheap and secure
I've been using F2M for almost a year and the service has been consistently excellent.
You are so helpful Regilyn. Thank you for the support and patience in assisting me.
Hi John,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our services and the communication you had with our agent "Regilyn".
It makes us incredibly happy to know that we were able to help you achieve your goals.
We'll continue working hard to provide you with an excellent forwarding experience every time.
Thanks for taking the time to write this review; it means a lot to us.
Cheers!
Aimee
The service is excellent, and the communication is perfect.
Thanks Jane! Excellent customer service. Solved my issue promptly.
Hi Maen,
I'm delighted to hear that you were pleased with our customer Experience Agent, Jane! That she were able to resolve your issue promptly.
If you ever need assistance or have any more questions, please feel free to reach out to us. We're here to help!
Many thanks,
Aimee
Very fast response, detailed/step-by-step instructions provided.
Kat was a pleasure to work with and very helpful. Highly recommended
Hello Steven,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service to be understanding and easy to deal with on mobile.
It's wonderful to know that Kat provided you with a pleasant and helpful experience. We strive to make interactions with our team as smooth and supportive as possible, and your feedback is a testament to our efforts.
We truly appreciate your recommendation, and we're here to assist you whenever you need. If you have any more feedback or if there's anything else we can help you with, please feel free to reach out.
Many thanks,
Aimee
Very fast and efficient. Recommend this service for everyone.
Hi Sabio,
Thanks for the 5 star reviews.
Cheers,
Excellent service. Will use again. Notifications and simplification of the process is top-notch.
Fast shipping and good interaction with customer services
Awesome delivery time frame
Received my items within 7 days.
Shipping a bit expensive but great reliable service
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Malik.
Many thanks for your feedback.
We are sorry to hear that you feel dissatisfied and that you have not received all packages in your shipment with FedEx.
Any potential loss claims must be notified to us via email as soon as your shipment has been marked as delivered. This is so we can ensure we are still within the stated timeframe to be able to submit a claim to the courier if needed. I have checked our email history for your account and we don't appear to have received any emails from you or any reports of missing packages from this FedEx shipment until now. All loss investigations and claims have to be notified by us to FedEx in writing within 21 calendar days from the date FedEx accepted the shipment, failing which no action for damages may be brought against FedEx. I have checked the date that your shipment was dispatched from our UK warehouse up until the date of confirmed delivery and we should definitely still be within the 21 days timeframe to submit an investigation and loss claim with the courier for your shipment, if required, once we have further assessed the tracking history for your shipment.
I will ask for one of my customer experience agents to reach out to you via email and escalate this issue to the FedEx couriers as soon as possible.
Please keep an eye out for our email.
I hope this helps you further and that you will reconsider your current rating of our service.
Kind Regards
Hayley