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How would you rate FanDuel?
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Michigan
1 review
1 helpful vote
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Video poker is a joke
February 7, 2021

I would not recommend this to anyone. Stay away! I spent $900 on video poker playing quarters. Hit a low 4 of a kind one time. Money went fast with very little pay outs.

Date of experience: February 6, 2021
Arizona
1 review
0 helpful votes
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Suckduel
October 29, 2022

This site sucks! Joined today, took my money as a deposit and won't allow access into account. Went customer service, #77 in line, and no help from Jarrod.

Date of experience: October 28, 2022
Michigan
1 review
2 helpful votes
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Spent thousands of dollars but need timely customer support was bull$#*! until I told them to keep the rest of my money and cancel my account which their guy Kevin did in 3 minutes.

Date of experience: August 20, 2022
Utah
1 review
1 helpful vote
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Why are new customers getting a 150 dollars in free bets for just putting ten dollars on the playoffs and the people like myself dont get a deal half as good not right fanduel no more money from me

Date of experience: January 9, 2023
Michigan
1 review
1 helpful vote
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Scammers
May 22, 2023

The first problem is their support. They have no contact number! Big Red Flag. Second they are very rude and unprofessional and will try to scam you out of your winnings.

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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DON`T GET AT ALL
November 1, 2022

FanDuel spent 1000+ dollars on my mom`s credit card and we don`t even know why or what they spent it on also a Indian scammer from there company tried to scam us but we ain`t stupid.

Date of experience: November 1, 2022
Illinois
1 review
0 helpful votes
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Customer service+casino=GO ELSEWHERE! Lost a lot of money in their rigged casino. When you win over $35, the game glitches and says technical error, so I emailed the MI Attorney General and BBB. I understand it's a casino but there is no entertainment value and you lose and lose and lose and lose and agents do not know state payout %. Yikes! Called their customer service agents to get a credit and speak to a supervisor they play gatekeeper. Supervisor won't credit. DraftKings it is..

Date of experience: January 4, 2022
Indiana
1 review
0 helpful votes
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Don't use app
September 19, 2023

Fan dual suspend me and my friend account that I referred! Don't do it they will lock your account! I'm charging them with theft,, we both got to use our bet money they locked the account!

Date of experience: September 19, 2023
Michigan
1 review
0 helpful votes
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I had vip tell me to reach out to a certain manger. He has not answered and seems like he doesn't care. I have played millions with them. Such a joke. Go to anyone but fanduel.

Date of experience: April 4, 2024
Pennsylvania
1 review
1 helpful vote
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Stardust casino scam
December 18, 2021

I won't Lie I have hit some small amounts of money on the slot games on the FanDuel casino app

But I'm telling you now they say they have no control the radon casino games which is a complete lie I played over 900 dollars one night and not one bonus or free spins it kept skipping over and missing by one symbol or symbols would change it makes me sick that people spend their hard earned money to do something they enjoy and instead get robbed casinos are there to make money and I get that but what they do should be illegal and someone should check in to them more closely

Date of experience: December 17, 2021
New Jersey
1 review
11 helpful votes
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Caught them cheating
December 20, 2020

They switched my payout from 600 to 300 and didn't think I would notice but I always screenshot my bets so I have them caught. Don't waste your money they will rob you once you start winning

Robbed me once my team won
Date of experience: December 20, 2020
Canada
1 review
2 helpful votes
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Should not take 3 Days to make a account withdrawal when it takes minutes to make a deposit.

Something not above board here
Try Mgm bet.

Date of experience: June 21, 2024
Illinois
1 review
3 helpful votes
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THEY RENIG ON PROMOS!
March 16, 2021

When i logged into my fanduel account i promptly recieved a message for a free 200$ risk free bet on tennis. When i went to place my wager they renigged on the off and only offered a 100$ risk free bet. Not too mention how bad of a lag there is on live betting... they will change the line only on YOUR betslip and after you place the bet the line goes back down. Fanduel is by far the worse sportsbook i have experienced by far.

Date of experience: March 16, 2021
Colorado
1 review
0 helpful votes
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Horrible Customer Service
November 26, 2022

Place is a joke. 3 Days in a row I've waited in their chat lobby with no reply. 99+ is the message you will receive. Do not waste your time. Draftkings at least responds to their players.

Date of experience: November 25, 2022
New Jersey
2 reviews
1 helpful vote
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So you can deposit $300.00 and they will take your quickly but try getting it back and you have to jump through hoops. Never again good riddance I will find another site.

Date of experience: May 7, 2023
Canada
1 review
2 helpful votes
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Poor customer service
September 9, 2023

Terrible customer service. If you're dealing with someone who's not happy with their life watch out because they will make your experience with them really bad

Date of experience: September 8, 2023
Canada
1 review
1 helpful vote
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Had over $300 in winnings and randomly got a login message "locked" account contact customer service - through the live chat they tell you there is t anything they can do & to send an email - multiple emails sent. One response today (either a robot or cut and paste) didn't even have a bit to do with my concern - 2 WEEKS LATER - not resolved. Ghosted by FanDuel? They hold your money hostage. DO NOT USE. DRAFTKINGS HAS FAR BETTER CUSTOMER SERVICE LIVE CHAT ETC - even MGM has better customer service.

Date of experience: December 8, 2022
Colorado
1 review
1 helpful vote
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Website issues galore and after 4 weeks of sending emails and never getting a response, they are the worst. They advertise all these teaser promos, but they don't work and no one will respond to you.

Date of experience: February 18, 2021
Michigan
1 review
4 helpful votes
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Horrible scam.
December 28, 2021

I'm not giving this review because I lost money or anything like that I'm writing this because there have been several numbers I won on and wasn't paid. They give you a claim number and say someone will contact you in 72 hours NOBODY EVER CONTACTS YOU! You have to contact them and all they say is I can't see your bet, it was rejected, you were paid out all lies. This is the biggest scam of all scams don't use unless you like people stealing your money.

Date of experience: December 28, 2021
Pennsylvania
1 review
5 helpful votes
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Save your money
July 15, 2020

This is the worst casino game on the market. You can't win. I spent over two thousands dollars and never won anything. Save your money, and go to a real casino

Date of experience: July 14, 2020

Overview

FanDuel has a rating of 1.1 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanDuel most frequently mention customer service, bank account and online casino. FanDuel ranks 43rd among Fantasy Sports sites.

service
264
value
242
shipping
131
returns
155
quality
215
+136