It does not work, it does not work at all on iOS. Familytime claim features which just won't work on iOS. Upon asking, I was told these are not allowed by iOS. If such is the case then why advertise it? Truly disappointment. And oh yes, they won't give my money back and using delaying tactics. If you need money back, it's better to call your bank and notify them about their unauthorised charge. Such a waste of time with this company.
I signed up for FamilyTime in January based on some of the reviews I saw online but I guess these good reviews were posted by the employees. First of all, I signed up for a trial and from the first day, the app did not work properly so I cancelled my trial. Well, the company still went ahead and billed me for, basically nothing. I have been going back and forth with them since then and they still cannot give me my refund. They keep putting it off and I don't know when I'll get it, but I will not give up. This company is a complete joke. They claim their functionality is amazing and the app does nothing close to what they claim. Their customer support is very bad too - not even a phone number to call, everything is done through chat, you cannot speak to a manager and basically once they take your money, you're out of luck. Please stay away from this app.
It is unbelievable how much FamilyTime has made my life easier. I used to worry so much about my daughters online activity and the mobile apps she uses on her smartphone. Thanks to this app that now I stay updated with her browsing and apps. It is a great way to keep kids away from adult and unsafe apps.
Rick Foster was Helpful, Patient and Responsive during my Chat request for closing my account. His quick responses kept the chat flowing and we were able to resolve my issue. An exemplary Support experience.
My experience with FamilyTime was wonderful. Best part was that it runs great on android smartphones. Alerts were speedy and accurate but what they can work on is the geo-fencing feature. Not very up-to-the-mark. Overall, it's a pretty cool app for parents.
Just wanted to put a nice word for you guys. FamilyTime really does wonders. Very efficient and flexible. Im a huge fan of the new features especially the FamilyPause and Daily App Limits. We need internet filtering features. Please add soon. Great job, keep it up!
I installed this app on my kids' devices. It seemed to be fine at first. I went through all the settings: dinner time, sleep, apps, etc. When "sleep time" came around, then ended, I noticed that many of their apps were gone. Luckily, I was still within the three-day trial period, but based on other reviews, I didn't waste my time trying to get support from FamilyTime. Instead, I simply deactivated my PayPal authorization before FamilyTime could get my money. I recommend that anyone else who dares to try this crap do the same. Use PayPal if you have it; don't give FamilyTime direct access to your credit-card info.
This app hijacked my son's phone and won't let me do anything. I had to go to a technician to uninstall it. It was easily bypassed by my son within two hours of installation. The app won't work as advertised and loads of information on their website isn't true. A very bad business model and not a friendly customer support. They dictate rather help. I would never recommend anyone to use such app which can destroy trust in your family. All the five star reviews on play store and other websites are completely fake and paid. Very disappointed to waste my money on two device plan.
This app does not work on my daughter's phone and it just freezes the whole phone. You can't download child app from play store and it's a big question mark on security and personal information. When you contact customer service they force you to buy subscription before actual features could work so the free trial isn't free anyway. I assume they sell data and make money with it. It has the most expensive subscription plan among all parental controls out there. Think twice and research enough before you put this on your family phones. I wouldn't recommend it to any parent.
This amazing app is definitely gonna get five stars from me. I am a mother of two teens. Some time ago I struggled with my son sneaking out at night and it was very fearful for me. I tried many things but eventually, Geofence worked. Now I am aware of his whereabouts all the time. Not just that but also their online activity. Its a winner for me.
In the past months, my daughter has been sneaking out at night. Thankfully we caught it and talked to her. But just talking did not work. Then I came across this app. I use the Geofence feature and now whenever she steps put of the house I can know. So this app has really worked for me. Thanks!
I was really stressed about my 15-year-old getting involved in sexting. There is too much pressure in schools these day that kids don't realize how bad it can be. With FamilyTime monitoring and blocking I am much less stressed now.
Asking your kids again and again to leave their device and focus on activities they are engaged in is really annoying and it usually doesn't work as kids find it hard to listen o you when they have are playing their favorite games or are chatting with their friends. So yes, the app works really well as you can either put an auto lock on their device or can do it remotely. Thumbs up for FamilyTime app!
Truly enjoyed the app. It works great with Android devices. It had a few glitches but nothing that could not be fixed. The support team is awesome. They help you everyway they can to resolve issues. Thank you Family Time
If you ask me Familytime is the best in the business. I have to go out of town for my work a lot and I used to be really worried all the time and felt really guilty for not being with them. But since I started using this app my God do I feel free! Its location tracking let's me keep eyes on my child all the time plus i can block any app I don't want him to use and i has a cool interface. I was using Teensafe at first and i hated it because it used to drain alot of battery and the features were not that interesting. I just love this app!
Digital addiction is real and bad. I know this because my sons started playing a lot of games and that is all they did. Their grades started falling and their health failed visibly. They were doing some sort of competition and just didnt stop when I told them too. I did a complete digital detox and now I keep their screen time under check with FamilyTime and block gaming apps that may cause trouble. It was difficult to do but we are there.
I have tried other apps for controlling my kid's screen time and FamilyTime is by far the best. I can manage the time just as I like and the locks are automated so I dont have to worry about that. I have never experienced a glitch, so for me, its just fine. I say all parents must give it a try. The app blocker and SMS monitoring are really helpful as well.
I made it a rule to have device free dinner at my home but couldnt get the children to follow it. After a few days, they started ditching the rule. I knew I had to do something else. Then I got this app and started locking their phones during that time. They couldnt do anything else. I also use for homework and it works great. I recommend it to the parents who struggle with screen time management.
My 13-year-old got addicted to her new smartphone. She was always playing games or chatting with her friends. As a result, she neglected her homework and her sleep also got disturbed. Taking her phone away resulted in aggression. Finally, we found a midway solution. She has to oblige by the screen limits we use and she can have her phone. FT screen time limits are my life saver!
I am saying it is extraordinary because it has worked wonders for me. My sons school warned all the parents about the dangerous apps kids are using these days. I didnt know how to talk to my boy and keep a check on him without any fights. It turned out that he was using some unsafe apps. Thanks to FamilyTime that helps me check his mobile apps and block them too.
Overview
FamilyTime has a rating of 2.1 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 80th among Parenting sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members