business logo of Facebook

Facebook

How would you rate Facebook?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
19 helpful votes
Follow frank r.
Unfollow frank r.
Send Message
Share Review
Report Review

Since when can a media platform censor posts that are opinions, and are based on testing they have done, or recognize. Real tests, objective tests. Fact checked and removed, in favour of obvious one sided agendas... thats pathetic, self righteous, and for the founder to deny access to information regarding colluding with other big media like twitter. He obviously has lots to hide...

Date of experience: December 2, 2020
Pakistan
6 reviews
19 helpful votes
Follow QAMAR A.
Unfollow QAMAR A.
Send Message
Share Review
Report Review

I had been a regular user of Facebook, but due to the non authenticity of information coming from everywhere, I switched Facebook. There is a lot of advertisement on Facebook, which always irritates me. There is no mechanism to publish some verified information on this platform. Although, Facebook is a social media platform, but it is also being used for business purposes, so fake, hateful, and political publishing should be avoided to make this platform professionally sound.

Date of experience: September 26, 2021
South Dakota
1 review
10 helpful votes
Follow Samantha M.
Unfollow Samantha M.
Send Message
Share Review
Report Review

Absolutely hands down the worst customer support of any company I've ever dealt with! I've been trying since September to get back into my account which I was somehow locked out of when I got a new phone. I've submitted help requests with my photo ID more times then I can count! Never have I received a message or call back! They will not help me. I've called the 1800 number and left messages on every option. Heard nothing back. Seriously a horrible business when you can't even help your subscribers. Terribly disappointed in Facebook!

Date of experience: January 24, 2022
Kentucky
1 review
10 helpful votes
Follow james l.
Unfollow james l.
Send Message
Share Review
Report Review

Rigid rules, unable to talk to a human being, illogical and confusing help. Facebook is worthless. Here's a tip Zuck: People can't reason with or effectively initiate productive conversations with algorithms. A local news station posted a story about two people who molested a child and ended up damaging the genitals of the child. Police captured the perpetrators and I replied "Hope they are executed" and I was banned. I didn't call for vigilante justice, nor did I incite others to commit violence. Execution is defined by Oxford as "a legal process in which a death sentence is carried out" Absolutely asinine!

Date of experience: August 11, 2022
Senegal
1 review
4 helpful votes
Follow Erica S.
Unfollow Erica S.
Send Message
Share Review
Report Review

Zero Customer Service.
September 14, 2019

This has been happening since August. My account keeps being restricted for no good reason... even after trying to post a simple status. I wait for the limit to be removed, and as soon as I try to post one thing, it gets limited again. I can't even "like" things in the news feed. I have groups I manage and need access to my account. I already made sure my account follows all community standards. I've checked my devices for malware and contacted Facebook About 100 times with no personal or helpful response. Have learned the hard way they have zero available customer service, only automated robot like responses from the unhelpful "help center."

Date of experience: September 13, 2019
Illinois
11 reviews
9 helpful votes
Follow Anne S.
Unfollow Anne S.
Send Message
Share Review
Report Review

Expeditious!
August 14, 2016

First of all, Ron answered the phone when I called. Yes, that's a surprise attribute because I called or emailed 3 other electricians and no one responded. Ron came out and did a very reasonable estimate. We set up an appointment for him to return and do the work. He was professional, intelligent, well spoken, friendly, efficient, organized, neat, clean - there was no mess left behind.

Date of experience: August 13, 2016
New Zealand
16 reviews
121 helpful votes
Follow Dennis W.
Unfollow Dennis W.
Send Message
Share Review
Report Review

Facebook is utterly hopeless when it comes to reporting. There have been lots of accounts posting videos with explicit nudity and yet fb claims it doesn't violate the community standards. What a joke! Also, what's with all the irrelevant ads on fb and page suggestions? It's so annoying. The last main bad point is that 'friends' can see your comments which is absolutely irritating. Facebook needs to seriously improve.

Date of experience: October 4, 2018
Sri Lanka
1 review
0 helpful votes
Follow binuri m.
Unfollow binuri m.
Send Message
Share Review
Report Review

This is best app
May 26, 2023

I can confidently say that this is the best app I have ever used. I was able to access a healthier workout program, a new meal plan, and a real-time calorie and water tracker, as well as an extensive list of exercises to help me get in shape faster. At home, without gyms, I could eventually reach my fitness goal. Your assistance is greatly appreciated. Periodically I practice various meditation techniques. There are also exercises to consolidate your results!

Date of experience: May 25, 2023
Minnesota
8 reviews
108 helpful votes
Follow J R.
Unfollow J R.
Send Message
Share Review
Report Review

I never really seen the purpose of social sites to start. They are a waste of money, and draws scammers, stalkers, hackers, and thieves. It's just as easy to write down information on calendars so you don't forget, there are also programs on your computer that reminds you of important events. If I was an employer I would steer clear of those that use Facebook. Employers are always complaining about employees playing with their phones, yet they continue to hire people off of Facebook. It's easy to do a search on the workforce sites. Lazy hiring practices, and lazy employers as well. Myself, I'm not going to work for a bunch of lazy, unprofessional people. Considered disabled by law, and you can pay for me because of bad business practices. Lol

I checked it out, not what I would call beneficial in any way.
Enough said!

Date of experience: May 28, 2016
Australia
4 reviews
3 helpful votes
Follow CAROLYN r.
Unfollow CAROLYN r.
Send Message
Share Review
Report Review

I have lost money a few times. The companies that sell on FB have been proven to be scam companies on numerous occasions. Paypal said they were given a tracking number, therefore, no refund for me! I still haven't received my order and definitely no refund. Facebook can be fun if you don't take it seriously or trust your life savings to them... just don't buy anything from their advertisers

Date of experience: April 6, 2021
Pennsylvania
5 reviews
16 helpful votes
Follow Story M.
Unfollow Story M.
Send Message
Share Review
Report Review

As big as it is, it's tough to please everyone so it'll likely never be perfect for all. That said, facebook is one of the main ways I stay in contact with family and friends these days. It makes staying in touch and sharing life-news much easier. Plus, I love to share a funny here there -- or more.;-)

Date of experience: January 7, 2014
Colorado
1 review
2 helpful votes
Follow Chiyoko Y.
Unfollow Chiyoko Y.
Send Message
Share Review
Report Review

Buying and selling home is a stressful business. If you do not want to add any more unnecessary stress, stay away from Aspire Property Inspection. On the inspection day, I came home to find my stove was left on, the heater was blowing on high (in August), and black finger prints all over my newly painted white walls. I was lucky that I came home early but God knows what would have happened if I did not. Home inspectors are not licensed in the state of Colorado; hence, anyone can go into this business. Choose your property inspector carefully and make sure that they have good insurance coverage as it can may cost you way more than the actual inspection cost.

Date of experience: September 15, 2020
Ohio
1 review
12 helpful votes
Follow Casey R.
Unfollow Casey R.
Send Message
Share Review
Report Review

DRAMA
December 19, 2019

Brain wash Drama over rated. Technology goes too far too many apps and viruses. This world will crumble. Makes me sick. Facebook has changed people just like all the millions of technology has shaped humans differently. It's a popularity contest Rather than "keeping in contact with love ones". Ups and downs with a lot More down in my opinion but who the f am I. Technology more technology oh can't wait

Date of experience: December 19, 2019
California
2 reviews
9 helpful votes
Follow David Z.
Unfollow David Z.
Send Message
Share Review
Report Review

First time user of FB marketplace to sell a new tool I bought online. FB blocked me immediatley for no reason. Disputed and got an auto response with the same response.

According to google, this is because either FB thinks or someone reports MY tool as stolen without any proof.

An evil company who's unfortunately controlling part of the world. FB is definitely not shy censoring internet and behaving like internet police. Want to put your business' future and personal info on this company? Think again.

Date of experience: January 29, 2022
North Carolina
8 reviews
16 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Send Message
Share Review
Report Review

The memes, man...
July 11, 2016

Facebook is good as a tool for marketing, keeping in touch with otherwise unreachable people in your life, and broadcasting the occasional "how are the roads" when it snowed the night before and you're debating on whether or not to go to work today... but anytime I spend more than ten minutes at a time on Facebook I get tired of seeing people posting memes (as if a picture of a Minion somehow affirms what it is they're trying to say) pictures of kitty cats, posts complaining about their relationships, and pictures of the food they just cooked. Your mileage may vary, obviously...

Date of experience: July 11, 2016
Tennessee
1 review
0 helpful votes
Follow Erica P.
Unfollow Erica P.
Send Message
Share Review
Report Review

Facebook Popularity
February 17, 2017

Facebook is definitely not as competitive as they are going to be in the years to come. Anyone that plans on building an online social site for meeting people and embracing life, also getting word out about the latest gossip... better watch out.

Date of experience: February 16, 2017
Canada
1 review
6 helpful votes
Follow xyli n.
Unfollow xyli n.
Send Message
Share Review
Report Review

Yeah, facebook with it's double standards- can't say a single swear word if they don't like you and will prevent you from posting etc. BUT, when someone posts something toxic, racist and you report them, facebook does exactly F.CK ALL! I hope people will leave this crap app.

Date of experience: July 28, 2022
Indiana
11 reviews
35 helpful votes
Follow Michael T.
Unfollow Michael T.
Send Message
Share Review
Report Review

Great site to network with friends, old and new. I am horribly addicted, but I see no harm in that. I personally do not share any information that I don't want public knowledge, so the threat of third parties using my information doesn't bother me. My only complaint is that some people post the most ridiculous status updates. But then again I did accept their friend requests.

Date of experience: October 15, 2010
California
1 review
4 helpful votes
Follow Jess G.
Unfollow Jess G.
Send Message
Share Review
Report Review

I love this site
December 29, 2010

I love this site - I have met so many great moms in my area, and online. I also get a lot of helpful information from the local communities, such as child friendly restaurants, good deals around the city etc.

There are, of course, some moms who instead of helping others, berate and put down everyone who doesn't agree with them. This isn't the site's fault, all social sites have those kind of people. But don't be afraid to join because there are many more amazing, supportive moms than there are mean ones!

Date of experience: December 28, 2010
Norway
9 reviews
18 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Send Message
Share Review
Report Review

Number 1 social website
February 1, 2013

Number 1 social website. I use it daily and it`s great to communicate with friends, family and so on. It also has loads of entertainment stuff which is cool.
I don`t like the album section though. F. ex change an old photo with a new improved one without missing the comments on the image. The constantly changing site improvements and privacy policies are also very annoying.

Date of experience: February 1, 2013

Overview

Facebook has a rating of 2.2 stars from 1,678 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Facebook most frequently mention social media, customer service and community standards. Facebook ranks 485th among Social Network sites.

service
427
value
392
shipping
256
returns
239
quality
362
This company does not typically respond to reviews
+537