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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great selection. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

Instant Feedback

30,893 reviews
How would you rate Eyeconic?
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DO
3 reviews
0 helpful votes
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Can't see
August 31, 2022

The prescription can not be correct, I can not see clearly through them.

Date of experience: August 31, 2022
Kentucky
1 review
0 helpful votes
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Easy ordering
December 26, 2023
Updated review

This was an easy way to order my contacts thank you

Date of experience: December 15, 2023

This was an easy way to order my contacts
November 25, 2023
Previous review

This was an easy way to order my contacts

Date of experience: November 24, 2023
Massachusetts
1 review
0 helpful votes
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Simple
March 14, 2025

Very easy. Quick shipping. Quality products. Very easy to use insurance benefits

Date of experience: March 14, 2022
Alaska
3 reviews
0 helpful votes
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Survey
August 30, 2023
Updated review

Great easy to navigate, thank you! You make it simple to reorder!

Date of experience: August 30, 2023

Good experience ordering refills!
May 1, 2022
Previous review

Good experience ordering refills!

Date of experience: May 1, 2022
Ohio
1 review
0 helpful votes
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Great!
December 9, 2023

Everything was very easy and the glasses are perfect.

Date of experience: December 9, 2023
Arizona
1 review
0 helpful votes
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Great Experience
December 11, 2023

So far the experience has been good! Will definitely order again!

Date of experience: December 10, 2023
Georgia
1 review
0 helpful votes
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Adjusting but love the glasses
June 15, 2023

Great so far! I am a new glasses wearer but so far they are great!

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
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Delayed order
March 15, 2025

Extremely delayed orders. My orders experienced significant delays.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 15, 2021
California
1 review
0 helpful votes
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Fast and efficient
July 23, 2023

Very quick shipping and delivery. Very pleased. :)

Date of experience: July 23, 2023
New York
1 review
0 helpful votes
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Love the virtual try-on. Very effective and helpful

Date of experience: December 4, 2023
Michigan
2 reviews
0 helpful votes
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My first buy and try
December 6, 2023

Allowing the use of affirm helps with payments.
Works well for my budget.

Date of experience: December 6, 2023
Texas
1 review
0 helpful votes
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Satisfied with my orders
November 20, 2022

Easy to order
Fast shipping
Easy to connect with vision insurance

Date of experience: November 20, 2022
North Dakota
1 review
0 helpful votes
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Always good
November 18, 2023
Updated review

Went well easy to place order, if problems will let you know, thanks so much!

Date of experience: November 18, 2023

Had a few issues
October 4, 2022
Previous review

Had a few issues

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
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First time customer
November 15, 2023

Easy and convenient hope this really works! First time ordering glasses online.

Date of experience: November 15, 2023
Illinois
1 review
0 helpful votes
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Too long to produce and ship
March 4, 2025

Too long between placing order and receiving it, ok glasses but they broke about 5 months later

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Virginia
1 review
0 helpful votes
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Excellent Customer Service
October 25, 2023

The best experience ever! Easy to order, didn't take too long and they fit like a glove!

Date of experience: October 25, 2023
Indiana
1 review
0 helpful votes
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Great glasses at affordable prices
October 26, 2023
Updated review

I wish there was a virtual PD measurement tool on your site. The glasses fit great!

Date of experience: October 26, 2023

It was good, but confusing because I thought I had...
October 11, 2022
Previous review

It was good, but confusing because I thought I had to upload my RX earlier in the process. I didn't want them to be made with my RX on file from last year.

Date of experience: October 11, 2022
Wisconsin
1 review
0 helpful votes
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Great customer service
October 31, 2023

Very helpful customer service representatives. Liked how they handled everything.

Date of experience: October 31, 2023
Tennessee
1 review
0 helpful votes
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Great sunglasses
November 3, 2023

Amazing website easy to use, great sunglasses for me and my wife

Date of experience: November 2, 2023
Pennsylvania
1 review
0 helpful votes
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It was easy
May 7, 2025

I like being able to automatically apply my insurance! Easy!

Date of experience: May 7, 2022