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Eyebuydirect

Overview

Eyebuydirect has a rating of 4.7 stars from 991 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection and new glasses. Eyebuydirect ranks 10th among Eyeglasses sites.

service
235
value
3
shipping
3
returns
2
quality
940
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7,357 reviews
How would you rate Eyebuydirect?
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Canada
1 review
0 helpful votes
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Positive
September 21, 2024

Quick and easy. Deliver pretty fast too. My only disappointment is I was supposed to receive a free case this time and did not receive it.

Date of experience: September 10, 2024
Canada
1 review
0 helpful votes
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Great customer service
July 2, 2024

I really appreciate the return/exchange policy as it's hard to get a sense of what will look good online.
Packaging is also very nice.
Response time is always quick.

I wish all glasses had try on features

I wish there was a bigger push for real people to send photo reviews (maybe make that something that makes peerks go up)

The perks definitly keep me coming back.

Date of experience: June 22, 2024
Canada
1 review
0 helpful votes
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Quality for less
September 29, 2024

Very easy to navigate. Safety glasses are perfect for my needs. Great price! Fast shipping! Would order from here again.

Date of experience: September 19, 2024
Thailand
1 review
0 helpful votes
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Wow j'adore
February 22, 2025

Ce que j'aime c'est que cela et simple et facile de commander et toujours satisfaite mercii

Date of experience: March 9, 2025
California
2 reviews
1 helpful vote
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Good but over do it with emails and texts
July 8, 2024

Good but the online "try on" for glasses needs a bit of an update. Also, way too many emails and texts. I don't mind signing up for them as I do like this brand however, I will be unsubscribing from emails and texts as there are far too many a day (2+ texts and 3+ emails a day). It's excessive.

Date of experience: June 27, 2024
Canada
1 review
0 helpful votes
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Love my glasses
October 14, 2024

Always love the glasses they have especially when there's discount

Date of experience: October 3, 2024
Ukraine
6 reviews
0 helpful votes
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Quick fix
June 16, 2024

I broke my glasses the other day, and didn't have time to go out and look for another pair in stores, so I decided to order online. I knew by prescriptions, since I just recently bought the ones I broke, and the guys from the store understood perfectly what I needed.
The glasses I ordered were delivered the next day, which was amazing. They saved me, and actually I made a really nice deal regarding the price.
They have a wide range of options and brands. I bought Ray-Ban, and I am satisfied with what I get. It was my first time ordering glasses online, but it worked pretty well for me. If I was not in an emergency, I would probably never have the courage to buy glasses online.

Date of experience: June 6, 2024
Canada
1 review
0 helpful votes
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Reliable
August 8, 2024

Had a hard time at first with my log in, but got resolved right away. Very convenient to just place the order and received on time.

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
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Great glasses and speedy delivery!
October 8, 2024

The website is great and easy to navigate through. I didn't struggle sorting through it

Date of experience: September 28, 2024
Canada
1 review
0 helpful votes
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So good
December 1, 2024

Great! Bryan L helped me out on chat and he was great!

Date of experience: December 16, 2024
Canada
1 review
0 helpful votes
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Review
December 1, 2024

Shipping was suppose to be free with this order...

Date of experience: December 16, 2024
Canada
1 review
0 helpful votes
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Simple and Easy
November 28, 2024

Easy and efficient service with great 'try on' feature

Date of experience: December 16, 2024
Canada
1 review
0 helpful votes
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Fitting after the receipt of glasses.
September 18, 2024

Thanks a lot. I appreciate the service. However I asked that how can I fix the glasses they are bit loose and keep on slipping.

Date of experience: September 7, 2024
Canada
2 reviews
0 helpful votes
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Loved the experience
July 14, 2024

I love trying them on in privacy and at my own pace. I don't feel hassled to choose, and the website is so easy to navigate. The accuracy of the 3 pairs I've already purchased has been excellent.

Date of experience: July 4, 2024
Canada
1 review
0 helpful votes
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Excellent quality and service
November 28, 2024

Quick and easy with a great selection of styles and more than fair pricing

Date of experience: December 13, 2024
Canada
1 review
0 helpful votes
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Why choose eyebuydirect?
October 9, 2024

Quick and convenient and at a fraction of the cost of optician dispensary.

Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
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The most original eyeglasses
August 5, 2024

I received my glasses within 10 days. They are light, the fit is perfect and I get a lot of compliments on their originality of the rainbow frame.

Date of experience: July 26, 2024
Canada
1 review
0 helpful votes
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Fairly easy and straightforward. Great prices.easy to track order and arrived when they said. The glasses I purchased are good quality even though they were on clearance.
My only concern was adjusting for fit. I asked before purchasing and they sent me a video about how to do it myself. There was also a pamphlet in the order. It was fairly easy to do, but unfortunately, my nose bridge it slightly broader than I realized so the pair I purchased sit a slight bit high. I didn't want to fir e them and possibly break them, but maybe they will loosen a bit over time.

Date of experience: April 22, 2024
Canada
1 review
0 helpful votes
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It is quite easy and convenient to order eyeglasses from Eyebuydirect. I am so pleased with your company that I recommended it to a friend of mine, who ordered a pair of eyeglasses from Eyebuydirect and is very happy with her purchase. I will definitely order from you again.

Date of experience: May 23, 2024
Canada
1 review
0 helpful votes
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Great alternative to main stream eye glasses.
August 15, 2024

When ordering the first pair the site was not clear in how to attain the 2nd pair free. I am not sure how to proceed 🤷‍

Date of experience: August 5, 2024