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Exoticca

Overview

Exoticca has a rating of 4.5 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and great experience. Exoticca ranks 15th among Travel Agency sites.

service
68
value
3
shipping
2
returns
3
quality
151
This company responds to reviews on average within 1 day
How would you rate Exoticca?
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Canada
1 review
0 helpful votes
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Exotica "Was" Good
February 3, 2025

Exotica was very good until I paid for the trip. After that there were extremely long wait times to reach someone. The hotel was horrible and even though it advertised it would pick you up we were charged over $200.00 for transportation each way for the trip to the hotel and $200.00 again to the airport. That was an unexpected expense plus looking at the Exotica information we could have had that arranged for a fee through Exotica and I was told no I couldn't add that service.

Date of experience: January 23, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Deexer T,

Thank you for your feedback. We’re sorry to hear about the challenge you faced. To clarify, transfers can only be booked more than 30 days before departure to ensure smooth arrangements, availability and proper planning. We apologize if this wasn’t clearly communicated and for the wait times you experienced. We are working hard to provide a faster response time during our peak season.

We are pleased to see however that overall you enjoyed your trip to Iceland!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Excellent trip to Iceland
April 8, 2025

Well organized, tours were excellent and hotels were very good!

Date of experience: March 29, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Laura,

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Regards,
Exoticca

New York
1 review
0 helpful votes
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Excellent experience!
February 4, 2025

We were blown away by Exoticca's planning and details! The drivers and guides were on time and knowledgeable. The hotels and travel details were all taken care of and communicated well to us. We appreciated how thoughtful the excursions and activities were; they helped us truly understand the depth and breadth of the culture. We also were pleased that none of the activities felt exploitative to the local culture. This was our first Exoticca experience and we world definitely recommend this trip and the company as a whole.

Date of experience: January 24, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Heather,

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Exoticca didn't disappoint.
April 6, 2025

From the beginning to the end, the experience was awesome.

Date of experience: March 27, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Paul,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,

Minnesota
1 review
0 helpful votes
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We had an amazing trip to Portugal!
February 26, 2025

Right from the very beginning, Exoticca made it very easy to plan a very spontaneous trip at the first sight of their advertisement for a trip to Portugal. What made it even more inviting we the ability to book flights from our home state of Minnesota. Normally flights on these package trips are not available from Minneapolis. We booked our trip only weeks before our departure date and found all the information we needed on the Exoticca app, all detailed about our specific trip. Flights, hotel stays, and a guideline of our itinerary were all in the app. Once we arrived, we found it very easy to find our Exoticca representative at the airport for our ride to the hotel. We highly recommend adding on the ability of an early checkin to our first hotel as we were able to get into our rooms hours before the normal checkin. After we rested, we were going out to explore Lisbon and find lunch while the rest of our tour group was just checking in. The next day we met our guide, Eduardo, and he took care of everything we needed, questions we needed answered, and provided us with his knowledge and approachable, relaxing ways. Each day we had sufficient 'time on our own' to find lunch/dinner, explore our surroundings, and relax and rest up for the next day. This was our first "bus tour" and we found it very enjoyable after having thought we would usually prefer to be on our own. With this tour, we were able to see so much for of what Portugal has to offer with the expertise of an excellent guide and a very talented bus driver, Sergio. We will definitely be traveling with Exoticca again!

Date of experience: February 5, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Lynn and Dane,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,
Exoticca

New York
1 review
0 helpful votes
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No complaints!
March 5, 2025

Everything from the price, to the logistics, to the communication, and quality was great. Will definitely be booking another trip!

Date of experience: February 22, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Marilyn,

We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!

Regards,
Exoticca

Florida
1 review
0 helpful votes
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Amazing trip to Portugal
February 6, 2025

Our Portugal trip with Exoticca was amazing, every detail was covered. We didn't have to do anything but show up. The guide Diogo was incredibly informative and went above and beyond to keep our trip enjoyable. I loved Portugal, what a beautiful country.

Date of experience: January 15, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Yanet,

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Regards,
Exoticca

California
1 review
0 helpful votes
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Memorable Vacation
March 23, 2025

Luis de Almeida made our vacation unforgettable memories!

Date of experience: March 13, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Maria,

Your 4-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you so much!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Beyond our expectations
March 5, 2025

Our trip to Morocco was beyond our expectations. Our guide Yousef and driver Rasheed went above and beyond. Everything went smoothly- beautiful country. We will book again with Exoticca.

Date of experience: February 9, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Debbie,

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Regards,
Exoticca

Washington
1 review
0 helpful votes
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China trip
April 7, 2025

Guides are amazing, the excursions and activities are good.

Date of experience: March 12, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Ricardo,

We’re really grateful and appreciate you taking the time to share your rating with us!

Regards,
Exoticca

Virginia
1 review
0 helpful votes
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Try the Egypt trip, it's worth it!
February 19, 2025

I cam back satisfied with my choice and trip to Egypt. Our guide was very knowledgeable and explained everything very well.

Date of experience: February 6, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Fero Z,

Thank you so much for taking the time to leave us a 5-star review.

Regards,
Exoticca

Florida
1 review
0 helpful votes
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Fall Trip To Portugal
November 3, 2024

Can't recommend Exoticca enough after our first trip with them to Portugal. Our close friends travelled to Italy with Exoticca last year and raved about them. We joined them this year and had a great time. The tour guide and coach drivers were second to none and made the experience that much better.

Date of experience: October 24, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi David,

We’re really grateful and appreciate you taking the time to share your rating with us.

Best wishes,
Exoticca

Canada
1 review
0 helpful votes
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Great intro to Costa Rica Pura Vida
February 24, 2025

Great accomodation, great transportation, friendly and informative drivers, and passionate tour guides made for an enjoyable first trip to Costa Rica

Date of experience: February 3, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Mark,

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Best way to travel to other countries.
October 23, 2024

If you want to travel to another country but are a little worried, don't be. This company takes good care of you and knows what is going on the entire trip. They will respond to any concerns before, during, and after the trip. Their excursions are fantastic and very well organized. They make all the arrangements. You just get to sit back, relax, and have fun.

Date of experience: October 13, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Michelle,

Thank you for choosing Exoticca and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Regards,
Exoticca

Colorado
1 review
0 helpful votes
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Swiss Trip
November 2, 2024

The airline was terrible but the Miki Travel guide (Jockamo) was excellent. All transfer and transportation in Switzerland was excellent. Trip was maybe 1 day too long. Overall it exceeded my expectations.

Date of experience: October 23, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi Steve,

Thank you for your kind words and support. We’re grateful to have you as a valued customer.

We have shared your feedback internally. Don’t hesitate to reach out if there’s anything else we can assist you with.

Best wishes,
Exoticca

California
1 review
0 helpful votes
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Cities, Moonscapes, and Mystic Easter Island
February 15, 2025

Cities, Moonscapes and Mystic Easter Island in the summer month of January. A nature trip of extreme environments, arid desert, volcanoes, mountains, and a lush tropical island and how past and present indigenous cultures cope with these challenges. It is a trip for very active adults who have more than a passing interest in geology, ecology, archeology, and astronomy. For those, it is well worth your time. Be aware that there are extensive hikes, uphill climbs on sand and rocks, and high altitude tours (>14,000 feet) in the Andes. The trip consists mainly of day and night planned and optional excursions with bilingual guides using Santiago as a way station. The city part is negligible and this is not a foodies trip although you can get good food at reasonable prices at all locations. The hotels are appropriate for their setting with WiFi, room fridges, and modern remote controlled AC and bathrooms, however the quality of the buffet breakfasts varied significantly. Exotica uses WhatsApp to direct you, especially with the airports and transfers, which can be a challenge. In all it is an unusual location: Chile has the driest desert in the world, the clearest night sky, the combination of mountains and volcanoes next to the desert and an island of lush vegetation and pristine ocean inhabited by local natives and archeologists. Be sure to bring sunblock, sun hat, walking poles, rain gear for the island, and some fluency in Spanish.

Date of experience: January 23, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Ellen,

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Regards,
Exoticca

Virginia
1 review
0 helpful votes
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Netherlands and Belgium tour
October 31, 2024

From the moment I arrived at the hotel the tour was exceptional. The local tour guide Michelle knew everything about each one of the locations visited. She was an excellent resource in a wealth of knowledge. This was my third trip with Exoticca and I would highly recommend them. Two months ago I did the Ecuador trip with Exoticca and I was telling some of the other guest with me on the tour, they were happy to let me know the next day that they booked Ecuador for next year. I already have a tour booked in March 2025 to Barcelona and Portugal. I can't wait for my next holiday with Exoticca.!

Date of experience: October 21, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi William,

Wow! We are blown away by your review. Thank you for choosing Exoticca. We can’t wait to have you back and create more wonderful memories together.

Best wishes,
Exoticca

Wisconsin
1 review
0 helpful votes
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Overall we were pleased with our experience. Our tour guides were excellent.

Date of experience: February 24, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Jeannette,

We’re glad that you enjoyed your extraordinary Exoticca travel experience! We hope this means we can welcome you back soon.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Great trip
February 13, 2025

Trip was very organize. Hotels are close to public transportations. Instructions are clear and very organize.

Date of experience: February 3, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Alvin,

We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Beautiful Balkans
November 12, 2024

The scenario is spectacular; the food is amazing and, if you are lucky, you'll have Samir as your guide through the countries. He's knowledgeable, considerate, kind and just an awesome fellow.

Date of experience: November 2, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi!

We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Regards,
Exoticca