Exoticca has a rating of 4.5 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and great experience. Exoticca ranks 15th among Travel Agency sites.
Exotica was very good until I paid for the trip. After that there were extremely long wait times to reach someone. The hotel was horrible and even though it advertised it would pick you up we were charged over $200.00 for transportation each way for the trip to the hotel and $200.00 again to the airport. That was an unexpected expense plus looking at the Exotica information we could have had that arranged for a fee through Exotica and I was told no I couldn't add that service.
Well organized, tours were excellent and hotels were very good!
Hi Laura,
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Regards,
Exoticca
We were blown away by Exoticca's planning and details! The drivers and guides were on time and knowledgeable. The hotels and travel details were all taken care of and communicated well to us. We appreciated how thoughtful the excursions and activities were; they helped us truly understand the depth and breadth of the culture. We also were pleased that none of the activities felt exploitative to the local culture. This was our first Exoticca experience and we world definitely recommend this trip and the company as a whole.
Hello Heather,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
From the beginning to the end, the experience was awesome.
Hi Paul,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Right from the very beginning, Exoticca made it very easy to plan a very spontaneous trip at the first sight of their advertisement for a trip to Portugal. What made it even more inviting we the ability to book flights from our home state of Minnesota. Normally flights on these package trips are not available from Minneapolis. We booked our trip only weeks before our departure date and found all the information we needed on the Exoticca app, all detailed about our specific trip. Flights, hotel stays, and a guideline of our itinerary were all in the app. Once we arrived, we found it very easy to find our Exoticca representative at the airport for our ride to the hotel. We highly recommend adding on the ability of an early checkin to our first hotel as we were able to get into our rooms hours before the normal checkin. After we rested, we were going out to explore Lisbon and find lunch while the rest of our tour group was just checking in. The next day we met our guide, Eduardo, and he took care of everything we needed, questions we needed answered, and provided us with his knowledge and approachable, relaxing ways. Each day we had sufficient 'time on our own' to find lunch/dinner, explore our surroundings, and relax and rest up for the next day. This was our first "bus tour" and we found it very enjoyable after having thought we would usually prefer to be on our own. With this tour, we were able to see so much for of what Portugal has to offer with the expertise of an excellent guide and a very talented bus driver, Sergio. We will definitely be traveling with Exoticca again!
Hi Lynn and Dane,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
Everything from the price, to the logistics, to the communication, and quality was great. Will definitely be booking another trip!
Hi Marilyn,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
Our Portugal trip with Exoticca was amazing, every detail was covered. We didn't have to do anything but show up. The guide Diogo was incredibly informative and went above and beyond to keep our trip enjoyable. I loved Portugal, what a beautiful country.
Hello Yanet,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Regards,
Exoticca
Luis de Almeida made our vacation unforgettable memories!
Hi Maria,
Your 4-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you so much!
Regards,
Exoticca
Our trip to Morocco was beyond our expectations. Our guide Yousef and driver Rasheed went above and beyond. Everything went smoothly- beautiful country. We will book again with Exoticca.
Hi Debbie,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Regards,
Exoticca
Guides are amazing, the excursions and activities are good.
Hi Ricardo,
We’re really grateful and appreciate you taking the time to share your rating with us!
Regards,
Exoticca
I cam back satisfied with my choice and trip to Egypt. Our guide was very knowledgeable and explained everything very well.
Hello Fero Z,
Thank you so much for taking the time to leave us a 5-star review.
Regards,
Exoticca
Can't recommend Exoticca enough after our first trip with them to Portugal. Our close friends travelled to Italy with Exoticca last year and raved about them. We joined them this year and had a great time. The tour guide and coach drivers were second to none and made the experience that much better.
Hi David,
We’re really grateful and appreciate you taking the time to share your rating with us.
Best wishes,
Exoticca
Great accomodation, great transportation, friendly and informative drivers, and passionate tour guides made for an enjoyable first trip to Costa Rica
Hi Mark,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
If you want to travel to another country but are a little worried, don't be. This company takes good care of you and knows what is going on the entire trip. They will respond to any concerns before, during, and after the trip. Their excursions are fantastic and very well organized. They make all the arrangements. You just get to sit back, relax, and have fun.
Hello Michelle,
Thank you for choosing Exoticca and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Regards,
Exoticca
The airline was terrible but the Miki Travel guide (Jockamo) was excellent. All transfer and transportation in Switzerland was excellent. Trip was maybe 1 day too long. Overall it exceeded my expectations.
Hi Steve,
Thank you for your kind words and support. We’re grateful to have you as a valued customer.
We have shared your feedback internally. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best wishes,
Exoticca
Cities, Moonscapes and Mystic Easter Island in the summer month of January. A nature trip of extreme environments, arid desert, volcanoes, mountains, and a lush tropical island and how past and present indigenous cultures cope with these challenges. It is a trip for very active adults who have more than a passing interest in geology, ecology, archeology, and astronomy. For those, it is well worth your time. Be aware that there are extensive hikes, uphill climbs on sand and rocks, and high altitude tours (>14,000 feet) in the Andes. The trip consists mainly of day and night planned and optional excursions with bilingual guides using Santiago as a way station. The city part is negligible and this is not a foodies trip although you can get good food at reasonable prices at all locations. The hotels are appropriate for their setting with WiFi, room fridges, and modern remote controlled AC and bathrooms, however the quality of the buffet breakfasts varied significantly. Exotica uses WhatsApp to direct you, especially with the airports and transfers, which can be a challenge. In all it is an unusual location: Chile has the driest desert in the world, the clearest night sky, the combination of mountains and volcanoes next to the desert and an island of lush vegetation and pristine ocean inhabited by local natives and archeologists. Be sure to bring sunblock, sun hat, walking poles, rain gear for the island, and some fluency in Spanish.
Hi Ellen,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
From the moment I arrived at the hotel the tour was exceptional. The local tour guide Michelle knew everything about each one of the locations visited. She was an excellent resource in a wealth of knowledge. This was my third trip with Exoticca and I would highly recommend them. Two months ago I did the Ecuador trip with Exoticca and I was telling some of the other guest with me on the tour, they were happy to let me know the next day that they booked Ecuador for next year. I already have a tour booked in March 2025 to Barcelona and Portugal. I can't wait for my next holiday with Exoticca.!
Hi William,
Wow! We are blown away by your review. Thank you for choosing Exoticca. We can’t wait to have you back and create more wonderful memories together.
Best wishes,
Exoticca
Overall we were pleased with our experience. Our tour guides were excellent.
Hello Jeannette,
We’re glad that you enjoyed your extraordinary Exoticca travel experience! We hope this means we can welcome you back soon.
Regards,
Exoticca
Trip was very organize. Hotels are close to public transportations. Instructions are clear and very organize.
Hi Alvin,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
The scenario is spectacular; the food is amazing and, if you are lucky, you'll have Samir as your guide through the countries. He's knowledgeable, considerate, kind and just an awesome fellow.
Hi!
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
Answer: I've done 4 trips with Exoticca just booked a 5 th. All excellent and amazing value for money The tour guides are excellent and the organisation of the trips is also excellent The trips are very busy often travelling for many hours each day and although amazing value for the price - don't expect 5 star hotels unless you upgrade to superior I would highly recommend
Answer: Thank you for your question! We do not apply any discounts if the full balance is paid in advance. We offer a simple 60% deposit on booking and 40% 60 days before departure. You may pay earlier if you prefer. As our packages are already heavily discounted we are unable to offer this service. Exoticca
Hello Deexer T,
Thank you for your feedback. We’re sorry to hear about the challenge you faced. To clarify, transfers can only be booked more than 30 days before departure to ensure smooth arrangements, availability and proper planning. We apologize if this wasn’t clearly communicated and for the wait times you experienced. We are working hard to provide a faster response time during our peak season.
We are pleased to see however that overall you enjoyed your trip to Iceland!
Regards,
Exoticca