18 reviews for Evolved Chargers are not recommended

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Augie D.

South Dakota

1 review

0 helpful votes

Prepare for disappointment

December 10, 2023

On Sat, Dec 9,2023 at 7:07 AM Augie Doggie <*******@msn.com> wrote:

Very shoddy, cunning, deceptive, unethical and customer-unfriendly seller. Deceptive because they lead one to believe the charger will work. But it doesn't. That is, it doesn't unless you ALSO buy a specific electric plug/cord at an additional cost ($18 U.S. plus shipping from Sweden). When the charger arrives, you plug the charger in using the plug/cord that is included in the box with the charger, and try to charge your phone/watch/earbuds — which their site brags will charge at a faster speed than with a charger that comes with those devices—you come back to discover those devices have NOT charged and, if you're like me and charge your devices while you sleep, you'll wake up to dead devices. Then when I contacted [DE]volved complaining that the charger doesn't work,their first response is that I must be trying to charge products that are incompatible with the charger. After assuring them that I am attempting to charge compatible devices, they spring on you this: "Oh, you didn't buy the special plug/cord that is necessary to make it work. We'll happily sell it to you at an additional (overpriced) cost plus shipping from Sweden. I declined and demanded a refund. That's when they directed me to their refund policy: no refund if you've opened the box!" How on earth could I discover that the product was misrepresented and useless without opening the box? When I protested, they replied that they would refund if the product was in like-new condition. Oh, and I would have to pay for shipping and any customs duties, fees or other charges necessary to return it. AND no refund if I hadn't bought the special plug/cord (cuz it works if you buy that). Well, I got burned once, what kind of fool would pay DEvolved more money based on its assurance that it will work with a new plug? If the "fix" doesn't work, I'm out more money and still have to incur return-shipping charges with no guarantee of getting my money. AND they tell you that they will deduct a "RESTOCKING FEE" (15%). So they make it economically unreasonable to return it.

What they haven't considered is that when they do business in the USA, they subject themselves to its laws. Those laws protect consumers from deceptive trade practices as well as warranty laws including a breach of warranty of fitness for a particular purpose. Not only that, but they subject themselves to being sued in the venue where the breach occurs. In my case, that's South Dakota. Can you imagine how surprised they'll be when they discover that they can be hauled into court in SD to face allegations of deception, breach of warranty, and a host of other charges (including the Magnusson-Moss Warranty Act)? They'll discover that issuing a small refund would have been so very much faster, cheaper, and less harmful for their business reputation (if it could get any worse) than facing a Pennington County jury, not to mention the enormous costs they'll incur hiring local counsel (to appear in court they must retain a lawyer licensed to practice in SD).

Talk about spending millions to save a few pennies!

I'll update this review as the lawsuit progresses. Get Outlook for iOS

Tip for consumers:

Lesson learned: research the seller before buying. Expensive lessons are remembered forever.

Date of experience: December 10, 2023