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Evisa ExpressReviews 197

4.4
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Evisa Express Reviews Summary

Evisa Express has a rating of 4.4 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evisa Express most frequently mention and easy process. Evisa Express ranks 3rd among Immigration sites.

service
60
This company responds to reviews on average within 0 days
Canada
1 review
3 helpful votes
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Scam Fraud
March 8, 2023

Stay away from them! Biggest Scam on the web Be Aware Buyers.
Please Read Reviews before using them
** Save your money and stay away from them **

Date of experience: March 8, 2023
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam neither fraud, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us at support@evisa.express if you have any further doubts or questions.

Brazil
1 review
0 helpful votes
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Pontualidade.
March 5, 2023

Muito atenciosos,essa e a segunda vez que viajo para pais da india,amo tudo de a cultura,e o carisma do povo indiano! Amo a india.

Date of experience: March 3, 2023
Bangladesh
1 review
1 helpful vote
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Very Fast reply
March 5, 2023

Very fast reply and easy to get the visa. I would like to thank you by this way to have a visa. Excellent Job!

Date of experience: March 2, 2023
GB
1 review
1 helpful vote
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Would Highly Recommend
February 26, 2023

Their staff were so co-oeperative. We called them and they explained everything in great detail; no fuss. Would highly recommend their service to anyone.

Date of experience: February 25, 2023
GB
1 review
1 helpful vote
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They made the whole process a a lot easier and smooth. From paper submission to getting the final visa, they always kept us updated. And we received fast response from their team. Wonderful experience and would use again

Date of experience: February 24, 2023
GB
1 review
0 helpful votes
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There service are amazing
February 25, 2023

Really appreciate your service. So easy to submit the papers, and fast response from their team made it so quick. Got the visa successfully and with no hassles on our side.

Date of experience: February 23, 2023
AE
1 review
3 helpful votes
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Worst service ever!
February 10, 2023

They said that cannot apply for my visa at the moment when I paid because visa needs to be processed within 30 days before my flight, which is totally false then I push them and 2 weeks before my flight they said that visa was under process but never sent a valid application number. Don't go with them!

Date of experience: February 9, 2023
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
As you chose a 30-day Tourist eVisa option and such eVisa is valid to use for 30 days from the date of issue, so we have processed the application closer to your arrival date to ensure that your eVisa stays valid for your trip. In any questions you can always contact us at support@evisa.express

Canada
1 review
5 helpful votes
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Please be carefull this website poses like official government website and steals your money 4 times more and is run by scammers! They take all your personal information. Complete fraud! Polish scammers run this website!

Date of experience: January 1, 2023
Koszyk K. — Evisa Express Rep
over a year old

Dear Madam,
Thank you for sharing your feedback with us.
Kindly be informed that the price we charge for evisa is always displayed when submitting the request on our website. You made a conscious decision to create and pay for your application with a legally registered agency acting as an intermediary in the approval process.
Our Applicants appreciate the additional services that come when proceeding with our company. These include: a simplified submission process, support and assistance via email 7 days a week, approachable customer services team via phone, review of all data by visa experts before submitting to the Government Visa Departments, edition of photo/documents to adequate formats required by the Government authorities, free visa status updates and necessary corrections, recovery of your entry permit in case of loss.

Japan
1 review
4 helpful votes
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Bad service
December 2, 2022

No comments, worst service ever. I would not recommend it. It is a list of money, better to try in a different way.

Date of experience: December 2, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.

Norway
1 review
8 helpful votes
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Zero stars - do NOT apply at Evisa Express
November 18, 2022

Worst service ever, almost 4 times more expensive than through (proper) official site. After several week, they rejected the visa both for me and my daughter with no explanation, and NO money back. We applied through an official governmental site (new charge, but much lower), and got our visas. So: do not maske the mistake of ever apply for a visa with that company.

Date of experience: November 18, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir,
Your application was rejected by the Immigration Office not us. As stated in our Terms of Service, which each Applicant is asked to accept before submitting an application on our website, we cannot be held responsible for the Immigration Office's decisions - they are the only authority granting entry to the country.

Hawaii
1 review
7 helpful votes
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Scammers. They dont issue a visa. It's a fake visa with no validity of issuance. Fraud site. I called Amex and disputed the charges. You should too.

Go directly to the a embassy website.

But if you Got charged by these scammers just call credit card company and ask for refund on services not rendered to specification.

Date of experience: November 10, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
It is clearly stated on our website that we are an Agency - when you apply with an Agency for any kind of service, the fee will always be higher, as we are the ones applying on your behalf and making sure everything is correct, and if there's a need, contacting the Embassy, which is why you pay the fee for the service provided.

Australia
1 review
5 helpful votes
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Not a trust worthy company
September 20, 2022

This is a non trustworthy company. I submitted a visa application correctly (I was very careful) and their date for the application was 1 week ahead. This meant I couldn't fly in for my intended schedule. When I called them they said of course they cannot change the date. They offered me and emergency visa for 800 euro (this is supposed to be processed within 2 hours). I was about to pay this because I was desperate. When I called them again to ensure this would allow me to fly the next day still they said it only works for flights departing after 4pm the following day. This makes no sense. Whats the point in paying huge money for something to be processed in 2 hours if it's not applicable to most flights the following day?

This company preys on the desperate and does everything they can to not process your visa application because they know if it gets too close to your flight departure date you will pay a lot more out of desperation.

Also they kept saying my passport photo was not clear enough. I'm using a Samsung Galaxy A32 which has great camera quality. I followed all instructions and double checked the photo quality and it was perfect. This is done deliberately so you can't fly in when you are supposed to so they can charge you for expensive emergency visas.

The cost of the visa application was about 3x more than if you go direct to Vietnams immigration departments process.

Don't use this company they do not have your best interest in mind. This is setup to take money from desperate travelers and they will use any false excuse to not process your application.

I wouldn't trust the positive reviews. It's clear many of them are fake due to the broken English, and the repetitive types of comments you can see.

Date of experience: September 19, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir,
We have provided all the possible help and guidance we could at the time, considering your urgent situation. Rush processing can only be offered during the working hours of the Immigration Office of Vietnam and such eVisas are issued according to the provided working hours as well, which is why it is essential for us to consider the timezone difference. It is needed to provide clear set of documents as well in order to successfully process the application, if such copies are blurry/cut from the sides/showing watermarks or light is reflecting on them, they are not acceptable and using them to apply for eVisa would result in eVisa refusal. The difference in price is due to us being a private Agency, as you are being charged with visa free, service fee and processing fee, as an assigned Agent is carefully taking care of your file and providing all the needed assistance.

Indonesia
1 review
12 helpful votes
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Stay away from it!
August 15, 2022

Not only they charged me visa processing fee 3 times higher than that from the official website, but actually they did not process my application as if they had forgot my case until I threatened to expose them in Internet as a scammer. When I finally received my visa approval letter, 3 weeks had passed since I paid money to them, which would normally only take 3 days to get if you applied the visa through the official website. I did a very stupid thing this time and gave them a chance to rip off my money!

Date of experience: August 14, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.

Uruguay
1 review
7 helpful votes
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Thiefs! BE AWARE
August 2, 2022

They trick you into paying for thing you don't need to pay for.
They made me loose a plane ticket because I was waiting for my visa that never arrived
It was for India. Y got into theyr website by mistake.

Date of experience: August 2, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
It is stated on our website that we are a private Agency that provides extra support in obtaining an entry permit, as we make sure that the correct information and documents are provided before applying on behalf of our customers. We always complete the applications on time of the travel of our customers, if it was not completed on time, it may be due to incorrect documents being provided, however we always inform our customers about it and await for a new set of documents to be uploaded before continuing further. If you submitted the fully completed and paid application but did not receive it on time, kindly contact us at support@evisa.express

Australia
1 review
4 helpful votes
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Visa not on time. Almost didn't make flight.
July 20, 2022

My partner and I applied for the visa a week before our flight. The website said we would get it in 5 days. We turned up to the airport thinking our visa would be valid. It is still processing and we didn't get any updates. Had to fork out 300 aus each to get a new one. Terrible experience and very stressful.

Date of experience: July 20, 2022
Koszyk K. — Evisa Express Rep
over a year old

Hello, thank you for sharing your opinion with us.
Kindly note that while our visa experts work hard to ensure that the evisa process is as smooth and as quick as possible, the final processing time depends on the Immigration Office and each Applicant's personal circumstances. For this reason, it is advised to submit evisa applications at least 10 days prior to the planned date of travel.

Thailand
1 review
7 helpful votes
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Worst service ever!
June 16, 2022

I applied for a visa which was said to be processed in less than 5 working days. After one full week without any response from them, I decided to enquire. After my inquiry I was told a specialist will start working on the application. I waited another week and never received any feedback. I enquired again only to be told that my nationality is not on the list of countries that can apply for visa while on their site they never indicated it and they made it possible for any nationality to apply. They then had to deduct about 15euro (which is almost equivalent to what one pays directly to the embassy) before refunding.

Date of experience: June 15, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
We are sorry for the inconvenience, but we were facing terrible technical issues. Next time, please reach out to us by phone to avoid such unpleasant situations.

GB
1 review
5 helpful votes
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Pointless.
May 26, 2022

I can't deny the fact they are very responsive and helpful - for $79 of service fee! Such a scam! I wish I could go directly to the gov website instead. They offered me partial refund of 25% of ESTA processing fee.

Date of experience: May 26, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir,
It is explicitly mentioned on our website that we are a private Agency and the price is highlighted before you submit the payment. The difference in price is due to service fee, as an experienced Agent is taking care of your eVisa file and makes sure that the process goes smoothly, which is always a case when using a service of a Third Party Agency.
Regarding our customer service, we have guided you through the process and helped you upload correct documents, as the ones you have sent us through the application form were not sufficient and the request was therefore liable for rejection. We took care of your application and it got approved in a span of 2 business days.

GB
1 review
8 helpful votes
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Shambles
May 24, 2022

Avoid this company. They are an agent - you can go direct to any Government website to get your visa more efficiently and cheaper. Using this company cost me $$$ and missed flights. A total shambles

Date of experience: May 24, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
We are not a scam, we are a travel agency that has been a part of the evisa market since 2016. We've helped thousands of travellers all around the world. Our services are clear and everything can be found on our website.
The prices are different from the government websites, because if you apply with us, you get a team of specialists looking after your application, verifying the data provided, making sure everything is submitted correctly, and contacting the Government on your behalf in case of any additional requests. This significantly increases the Applicant's chances of getting their application approved.

AE
1 review
5 helpful votes
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This company is a SCAM. Beware
They charged me 10 times the amount for a visa and refused to refund me. DO NOT USE THIS COMPANY. THEY ARE SCAMMERS

Date of experience: April 12, 2022
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir,
as it was explained, visa service was provided to you accordingly, as your nationality is eligible for eVisa process according to the Immigration Office's website - if it was not required, the website would not allow to proceed further. Our service has been finalized accordingly and the correct eVisa document was issued.
If you doubt our credibility, we advice you to check our Terms of Service and Privacy Policy, as we are a registered company that has been in the eVisa market since 2016.

New York
1 review
9 helpful votes
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Do not use this company
December 8, 2021

Do not trust this company. On Nov. 13th, i applied for a visa for Dubai they told me to send several documents. I did. On November 22nd i had a flight booked, hotel booked and a car booked. On November 21st, i sent a follow up email, because their website claims results in 72 hours. A total lie. 216 hours or 8 days later they requested i send more documentation. I did. I had less then 12 hours left for my flight. Nothin. No results. No response. I missed my flight, my family had to cancel there tickets, my car refund was lost, my hotel booking lost. Three tickets, could not get refund. Total loss=$3000. I only managed to get flight credit. To rebook the price went up to $1000 dollars.
I lost the money i submitted this company, lost money on hotel and car, missed my flight and spoild my family vacation.
Do not use this company. They cannot get visa, don not get back to you in a timely fashion.
Would never recommend them.

Date of experience: December 8, 2021
Koszyk K. — Evisa Express Rep
over a year old

Dear Sir/Madam,
We are sorry for the inconvenience caused, but we were facing terrible technical issues. Next time, please reach out to us by phone to avoid such unpleasant situations.