Overview
EvilControllers has a rating of 4.3 stars from 3,788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.
Instant Feedback
One of the sticks is the wrong size, but the controller overall feels amazing.
Great product! Ordered as a present. Received it a few days after it was shipped. It was a custom order everything was correct and works great!
Would order again!
Overall my shopping experience was wonderful, and my custom controller is suited to my gaming goals. Found the overall experience pleasant.
Well, I have ordered an evil controller in the past, and I wanted a spare. So far the process has been acceptable.
Customer service was great, they were out of the color we originally ordered, reached out immediately, and still got it to us before Christmas!
Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).
For this kinda of product the call before buying for product information is KEY! I should've just walked away when they didn't call on the appointment time
Great controller, high price relative to the $300-$400 the ps4's worth, but that's a shared problem the whole controller market has. Understandable (~1 month) delivery time.
I didn't choose your best shipping though. Customer service is slow, but functional. Your weakest link would probably be the lack of preparation, ordering the parts once you have an order is slightly sloppy.
I purchased a controller with the gold warranty and when there was problem only after 6 months of use, I was told to return product. It's has been two months and I've sent 10 emails, scheduled three calls (there's no number to call directly) and sent numerous texts… still waiting on a response.
I would suggest gamers to look for other options and the controllers are 300 or more and it is impossible to get your controller repaired even with a warranty.
Very disappointed in customer service.
The final product was great! But unfortunately the first time I received my controller, it was missing 2 of 4 ordered buttons. I had to return my controller and wait an additional 2 weeks. They said they would add 2 additional digital tap triggers for my inconvenience but that didn't happen.
Great product and good customer service. 5 stars for end product, 4 stars if they added the triggers.
Good experience ordering but very poor post delivery. Controller did not work correctly and therefore returned the controller for a full refund 2 weeks ago but my emails asking for details of when I will receive an email have been ignored.
Was not told that they can't ship it anywhere except the billing address of the card holder. This should be a warning for any collage student since most still hold their old cards and are not in the same town.
It was very easy and straight forward
I have had to send c9ntroller back for issues wirh production. Recieved controller back and having issues again this time with mod functions
Took longer then expected but overall was a good experience.
Had the control for less then a year and already sent it in twice to get fixed
Great controller just customer service sucks it takes a few day to get any kind of response from them, but I do love the controller
Total junk, $300 for a controller that doesn't work, sent in under warranty to have triggers changed got it back still doesn't work. Customer support insists it's my problem not theirs, total ripoff company, what they are doing should be illegal.
So far so good, we'll see how accurate shipping time is.
Thank you so much! These folks are fantastic! Communication is great. Quick shipping, worth every penny!
It's fun to customize a controller and they always have so many options and different colors and patterns to choose from
Came out great and liked all the different designs and styles to choose from
Controller in the hopes of being able to game one handed but the set up wasn't functional for me especially the wire with that operates the right side but I applaud them for trying and thanked them for their efforts it's a shame Sony doesn't do this, I'm not the only amputee that struggles with this.it's unfortunate.but again I appreciate evil controllers for trying to help.my 3 stars is for the experience not the company.they get 5 stars for helping to solve my issues...🦾
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- Tempe, AZ
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members