Commissions are on the lower side, service is good. Withdrawals and deposits go pretty smoothly. One of the better discount brokerages overall
A pretty good trading site. Makes it easy to trade with their app on your phone. Overall I am happy with the site.
After Etrade flagged my account for suspicious activity, I called them to resolve the issue and was told they (etrade) never verified my identity when I previously requested to have funds from my IRA transferred to my personal checking account, on 2 seperate occasions. On my 3rd request to transfer, my account was flagged. I complied with their requests to upload proof of identification. I even had to take a picture of myself holding 2 forms of ID and email it to a provided email address... I couldnt upload it online because they also locked me out. I am now going on 2 months of trying to access over $6,000 of my money. Etrade has since terminated my account (and my husband's account which was separate from mine), locked us both out from online account services, and etrade will not respond to any emails requesting the status of sending the balance that i had in the account. I've called customer service multiple times and waited on hold for up to 2 hours just to be told "There's literally nothing we can do for you ma'am. I can submit a request for a call back that takes up to 2 business days, but they aren't going to be able to help you either." -DeAndre, Etrade Cusomer Service Representative.
I have filed complaints with the BBB and now filing with the Attorney General. I don't know what else to do to get my money. It's like a bad dream on repeat! I will not do business with etrade or recommend them to anyone in the future.
I put a lot of money into Etrade, just for the account to turn around and not be able to deposit it back into my account...
The fees + other charges is nor the best, stock data reflect a bit delay from time to time, other than this overall seems good.
Steal lie and take all the money is their moto... Stay away from them. Better go to casino better chances not to lose your money
I began using their site over a decade ago. It is ok but I wish I hadn't lost so much without better advice.
All my investments are lost. My acc manager promised me a profit every time, but it is nothing similar, all you get is losses.
I deposited 2200 dollars from my stimulus and made almost 4600 trading options. Etrade froze my account and will not send me my money
I use a few online brokerage sites and find Etrade easy to use with fast results. The fee's for trades are low and I like the interface.
E trade is the best platform to trade and give genuine services to me. Highly recommendable service of profitaim
I was on hold for 6 and a half hours to get an answer to my question about a suspicious log in. Turned out to be nothing but 6.5 hours on hold!?
Tried to active my account and was on hold for an hour and no response, definitely close my account with them
I like buying and selling when stocks are at their peak but, the extra change I make goes to paying for the trade and for the purchase.
Very hard to work with. All online so no hard copies. My work had a stock option and used them. I would never choose them to work with.
Can't talk to anyone, can't login, can't resolve login problems because no one answers the phone. Get someone to do their job.
News manipulation, margins manipulated records disappear.lie to you about your account. Hour long customer service wait time
No E*TRADE has horrible customer service. Call their number right now. You'll get a two hour wait time. Live chat isn't working. Use someone else
I have been using them for 13 years and I haven't have a single problem; any little issues where intermediately solved.
Overview
E*TRADE has a rating of 1.5 stars from 286 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with E*TRADE most frequently mention customer service, wait times and debit card. E*TRADE ranks 89th among Brokerage sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members