My customer service rep was Meghan McJingle. She was awesome. She totally fixed the issue and was super nice and patient. Best elf spirit award!
I am so pleased with the quick and helpful customer service I received today! Thank you very much!
Many thanks to Meghan McJingle for her help to get the information updated for a gift exchange participant!
It is very frustrating to use. The help function is useless. I am so frustrated.
THE F?!*"'! ORGANIZER PICKS and PAIRS UP WHO GETs WHO., BEWARE!... this is pathetic... pick names in front of the organizer
Overview
Elfster has a rating of 3.1 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elfster most frequently mention customer service, gift exchange and wish list. Elfster ranks 2nd among Christmas sites.
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- Dover, DE, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nunya, We are sorry to hear you had difficulty drawing names. Our elves work hard to make it easy for you to organize Secret Santa gift exchanges so you have more time for fun. By default, our Secret Santa generator will automatically draw names on a date you specify. As a gift exchange organizer you can also manually assign people if you like. We’re here to help, so if you have any questions, please don’t hesitate to email us at help@elfster.com.