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Efloors.comReviews 548

3.8
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Efloors.com Reviews Summary

Efloors.com has a rating of 3.8 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Efloors.com most frequently mention customer service, free shipping and great price. Efloors.com ranks 2nd among Flooring sites.

value
14
quality
12

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1,649 reviews
Amanda L.
0 reviews
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I found the product I needed quickly, and after comparing to many other sites, Efloors was by far the best price!

Date of experience: October 8, 2019
Wanda M.
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Very easy and the price was right
October 2, 2019

Very easy and the price was right. However, instead of the time listed for shipping it took double the time and no one contacted me about the delay. I had to call the company to find out when my floors would be shipped. They did get back to me the following work day and advised me that it would be shipped soon. I think it was on back order but an email should have been sent advising me of the delay.

Date of experience: October 2, 2019
Sandy V.
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I called about the product and the agent was very helpful and nice. Even though the shipping is the same price as the product, it's still 15$ cheaper than Amazon.

Date of experience: September 27, 2019
Vermont B.
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Easy to use website with clear descriptions
September 26, 2019

Easy to use website with clear descriptions. Especially impressed with installation video!

Date of experience: September 26, 2019
KIM W.
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I've always have a good experience ordering samples and receiving them. I especially appreciate the $.99 price for the samples. It can add up when you are trying to get the "just right" color!

Date of experience: September 24, 2019
Troy D.
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As I expected couple the corners on the boards did get damaged during transit. I don't blame efloors I blame UPS.

Date of experience: September 23, 2019
Peggy H.
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Y'all are great!
September 19, 2019

Y'all are great! Rachel is so helpful and friendly!
Thanks

Date of experience: September 19, 2019
Delores R.
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This was so easy and the delivery was quicker than I expected. Exactly what I needed!

Date of experience: September 18, 2019
Bob W.
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Nice and quick
September 14, 2019

Nice and quick

Date of experience: September 14, 2019
Jerald U.
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Easy to order
September 13, 2019

Easy to order

Date of experience: September 13, 2019
Michelle G.
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Fast online process And great delivery time
September 11, 2019

Fast online process And great delivery time

Date of experience: September 11, 2019
Christine L.
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*
September 11, 2019

*

Date of experience: September 11, 2019
New York
1 review
0 helpful votes
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AWFUL CUSTOMER SERVICE.
They missed the shipping time listed at time of purchase, put a delay on delivery.

When I called several times to try to arrange revised shipping dates, it was a new conversation each time. When they finally offered to have floors shipped directly from manufacturer because they were so late, to save a few days of waiting... on the newly scheduled day of delivery - they did not send any information or tracking for it whatsoever. When the day they verbally said it would ship by came, I called for delivery information only to be told it was just going on (had not gone out yet though!) and that I would recieve shipping info by the end of the day it was supposed to be here. No compensation or recourse and barely an apology offered. The best they could do was offer to cancel the order, which of course is no help at all. STAY AWAY FROM EFLOORS.

EFloors: LATE DELIVERIES, MISSED CONSTRUCTION DAYS, IRRESPONSIBLE CUSTOMER SERVICE

Date of experience: September 10, 2019
Matt E.
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Best price for the flooring I needed
September 6, 2019

Best price for the flooring I needed. Arrived promptly and we'll packaged.

Date of experience: September 6, 2019
William D.
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I needed this box of tiles for future use in case my floor gets worn or damaged. I had a hard time finding them in town here. I am very happy now that I have them, thanks!

Date of experience: September 4, 2019
Michael K.
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Half the tiles were broken upon arrival
September 3, 2019

Half the tiles were broken upon arrival. Turne an otherwise good experience into a letdown.

Date of experience: September 3, 2019
Teresa M.
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I loved it!
September 3, 2019

I loved it! Will be placing a large order shortly.

Date of experience: September 3, 2019
Scott M.
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Easy ordering, fast shipping
August 28, 2019

Easy ordering, fast shipping. Received exactly what was ordered at a great price.

Thank you

Date of experience: August 28, 2019
Joseph D.
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Great price and have hard to find products!
August 27, 2019

Great price and have hard to find products!

Date of experience: August 27, 2019
Brian X.
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Easy website to navigate and checkout
August 23, 2019

Easy website to navigate and checkout

Date of experience: August 23, 2019