Efloors.com has a rating of 3.8 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Efloors.com most frequently mention customer service, free shipping and great price. Efloors.com ranks 2nd among Flooring sites.
First time to use; website easy to use
Fast and Easy!
Great selection.
I placed my order. We were very excited to receive our new laminate flooring. They deducted the money from our account. Paid in full. Received a Email saying they didn't have the product I ordered and that the manufacturer would need to make it because it was in high demand. I took over 2 weeks to receive the flooring. I received no correspondence the whole time waiting. No sorry, here's a coupon code for your next purchase, nothing. I called back to say other Estores had it in stock. No offer to refund my money. I did receive the special they had going for free shipping and the flooring is just as advertised once received so that was a plus. I guess my complaint is just about communication and the lack of it. Make sure you verify they have your product in stock before purchase.
The shopping was simple and easy. Hope all arrived well.
Easy to use website. Search function made it simple. Thank you.
You make it so easy. Thanks
So far, your site has been very easy to maneuver and to see samples. Ordering samples is just as easy. I'm looking forward to doing business with Efloors.com after examining the product samples for quality and color relative to pricing.
Not sure if it was our system or yours but tried to place the order multiple times on 2 different devices before getting it placed on my phone. Very frustrating!
Spoke with Efloors about the problem we encountered. The other orders were canceled without any problems. Great customer support!
For an online retailer, the shipping costs are outrageous. I paid 175% more for shipping than the cost of the product I purchased. I spoke with one of your customer service representatives about discount options and they very clearly said "shipping discounts are for flooring customers only". I expect that from a brick&mortar store with an online 'division', not an online retailer. Unfortunately for me, eFloors is the exclusive retailer for the Capture product line.
Great doing business with you!
Glad to find flooring samples
Quick and EASY, Thanks
So far it has been good. Just trying to get some ideas.
Very impressed, they added a product to their web site just for me.
All fine so far.
Prompt and easy ordering
Excellent value and shipping was quick and damage to one box but no materials. Would shop there again.
It took longer than expected to get here, was expensive with expensive shipping. And we were expecting a gel or at least a thick liquid. But with very thin liquid, it's taken several applications for the desired result.