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Efloors.comReviews 548

3.8
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Efloors.com Reviews Summary

Efloors.com has a rating of 3.8 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Efloors.com most frequently mention customer service, free shipping and great price. Efloors.com ranks 2nd among Flooring sites.

value
14
quality
12

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1,649 reviews
Gerald W.
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First time to use; website easy to use
May 3, 2017

First time to use; website easy to use

Date of experience: May 3, 2017
Manuel J.
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Fast and Easy!
April 30, 2017

Fast and Easy!

Date of experience: April 30, 2017
Samuel D.
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Great selection
April 29, 2017

Great selection.

Date of experience: April 29, 2017
Timothy S.
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I placed my order
April 28, 2017

I placed my order. We were very excited to receive our new laminate flooring. They deducted the money from our account. Paid in full. Received a Email saying they didn't have the product I ordered and that the manufacturer would need to make it because it was in high demand. I took over 2 weeks to receive the flooring. I received no correspondence the whole time waiting. No sorry, here's a coupon code for your next purchase, nothing. I called back to say other Estores had it in stock. No offer to refund my money. I did receive the special they had going for free shipping and the flooring is just as advertised once received so that was a plus. I guess my complaint is just about communication and the lack of it. Make sure you verify they have your product in stock before purchase.

Date of experience: April 27, 2017
Ted N.
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The shopping was simple and easy
April 27, 2017

The shopping was simple and easy. Hope all arrived well.

Date of experience: April 27, 2017
Caryl B.
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Easy to use website
April 27, 2017

Easy to use website. Search function made it simple. Thank you.

Date of experience: April 27, 2017
Douglas D.
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You make it so easy
April 27, 2017

You make it so easy. Thanks

Date of experience: April 27, 2017
Donna D.
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So far, your site has been very easy to maneuver and to see samples. Ordering samples is just as easy. I'm looking forward to doing business with Efloors.com after examining the product samples for quality and color relative to pricing.

Date of experience: April 24, 2017
Ann M.
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Not sure if it was our system or yours but tried to place the order multiple times on 2 different devices before getting it placed on my phone. Very frustrating!

Spoke with Efloors about the problem we encountered. The other orders were canceled without any problems. Great customer support!

Date of experience: April 23, 2017
Joanne H.
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For an online retailer, the shipping costs are outrageous. I paid 175% more for shipping than the cost of the product I purchased. I spoke with one of your customer service representatives about discount options and they very clearly said "shipping discounts are for flooring customers only". I expect that from a brick&mortar store with an online 'division', not an online retailer. Unfortunately for me, eFloors is the exclusive retailer for the Capture product line.

Date of experience: April 19, 2017
Joel T.
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Great doing business with you!
April 19, 2017

Great doing business with you!

Date of experience: April 19, 2017
lori a.
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Glad to find flooring samples
April 18, 2017

Glad to find flooring samples

Date of experience: April 17, 2017
Robert D.
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Quick and EASY, Thanks
April 17, 2017

Quick and EASY, Thanks

Date of experience: April 17, 2017
Roberta M.
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So far it has been good
April 16, 2017

So far it has been good. Just trying to get some ideas.

Date of experience: April 16, 2017
Mark M.
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Very impressed, they added a product to their web site just for me.

Date of experience: April 15, 2017
Michael C.
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All fine so far
April 14, 2017

All fine so far.

Date of experience: April 14, 2017
Ella N.
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Prompt and easy ordering
April 14, 2017

Prompt and easy ordering

Date of experience: April 14, 2017
Beverly D.
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Excellent value and shipping was quick and damage to one box but no materials. Would shop there again.

Date of experience: April 13, 2017
Georgette D.
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...
April 13, 2017

Date of experience: April 13, 2017
Marian M.
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It took longer than expected to get here, was expensive with expensive shipping. And we were expecting a gel or at least a thick liquid. But with very thin liquid, it's taken several applications for the desired result.

Date of experience: April 12, 2017