Efloors.com Reviews Summary
Efloors.com has a rating of 3.8 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Efloors.com most frequently mention customer service, free shipping and great price. Efloors.com ranks 2nd among Flooring sites.
Instant Feedback
Easy online ordering but delivery did not arrive on scheduled day. Called at the end of the day, after waiting, and said they couldn't make it. Make sure you read all the fine print. They would not allow me to return $150 of unneeded trim pieces and one of the boxes was damaged on delivery. Although it was noted on the bill of laden, I didn't reject the order nor submit a claim within the required 3 days so no recourse possible. After all said and done would have been better off going with a local vendor. Will not buy my next purchase from eFloors.
Call in and wasn't impressed.
JJJ
Easy shopping.
Easy to find what you are looking for
You software has bugs. I had to re-type the order 2x's. The first time it lost the UPS instructions.
Delivery was extremely fast.
Website and Ordering process very easy to use.
Easy ordering!
Good service. Difficult to find the exact color I was looking for on the website
Great material and customer support. Shipping costs are high but I know tile is heavy. Just make sure you aren't ordering a small quantity or you will find yourself doubling the cost of the tile just for shipping!
Website is simple and easy to view
I had to enter shipping/billing information multiple times before the site would accept the order. Following the last correction, the site stated that some information was missing; the order was accepted anyway. Your site would not accept autofill on chrome, requiring a lot of unnecessary retyping. Very frustrating and makes you look bush league
Ordering samples was straightforward
Couldn't complete transaction on tablet device
Seems like an excellent material and gives some flexibility for installation (loose lay or glue down).
Easy and quick to order the supplies I need for my flooring projects. Thank you.
Easy to use site
One box was damaged.
As long as the tiles are the right ones, everything will be good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members