Can't give any advice about the product yet - not installed.
The customer service listened and answered quickly my questions about technical items.
User's/installation guise available online seems clear.
Delivery delay duly respected.
I'm satisfied.
Have bought a couple of items now from Ecoharmony, charge lead and EPC controller and also requested some technical help.
The products are top notch and technical help was fast and very friendly. They are certainly my first port of call for EV charger accessories.
Having bought a new electric vehicle I had to change my tethered cable from a Type 1 to Type 2. Ecoharmony's website was very easy to use, I placed my order and the correct cable was delivered within a few days. Very efficient - thanks!
In my opinion, noadays technolgies are being developed so fast that I can't even notice how many new technologies are being invented daily. Recently I wanted to acquire some of the new technologies which require constant power. So, I applied to this comkpany because I needed a special power point in order to let my equipment work properly. I contacted customer support managers and they explained me that this power point has to be installed only by a professional electrician. I agreed and they sent me this power point and a master. He handled everything quite fast and I'm glad that I bought this thing here.
Simple but effective product at a good price with prompt delivery. Cost less than other similar products but seemed to me better designed as the socket is angled downwards. No complaints.
Fast and easy. Great EV products! I will repeat. Custom free, a few days to Spain. Also Viridian is a great and affordable product. Currently charging a Tesla Model 3 with it every night.
I wanted to use two chargers at a home of a friend, and avoid the hassle of having to wait until the first car is charged to connect the second one. They give me advise on how to connect them to have an interlock.
A great product and a great customer service. The answers to the consultations have been immediate.
The device works perfectly and the shipment was fast.
Fantastic service from Ecoharmony when I needed a charge cable urgently. After I explained I was in a pickle and needed the cable urgently it was dispatched almost straight away - I ordered on Tuesday afternoon and received the cable on Wednesday morning. It's great when a company puts in that bit of extra effort to help a customer.
Ordered type 2 angled holster as the on fitted by charger installer was horizontal and plug stuck out
Excellent product and great communication
The product came without specs datasheet.
I'm still waiting the invoice in despite I requested by mail.
Everything else was fine as expected.
It's always a great pleasure work and deal with Ecoharmony, the aftersales is very professional and always ready to help in any question, many thanks
Rassle free and very quick service, item was very well package and very good quality, I would make this your first port of call for anything EV related.
Thanks again.
The Type-2 tethered cable is now in place to charge my Zoé & eNiro! Good support, quick shipment to France, very positive experience
I had very well experience by order and deliveries of that order. Package was very strong and courier inform me when he delivery parcel.
This is the perfect commuter to communicate with your EV, easy to install and with a reasonable price.
The product meets expectations The seller is very helpful. Nice contact and shopping at the best level.
The purchased item (26.11.*******) has not been delivered - no contact with the seller (two emails sent with no replay!)
Hi Piotr,
Many thanks for your review.
We have not received any emails associated with the order you placed in November 2018, and from our records it appear the item was delivered. If the postal service delayed the delivery we can only apologise for this. As you have ordered from us since November 2018, I believe you are satisfied with both our service and our products. If you were to have any future enquiries, please do not hesitate to get in touch.
Thanks,
The Team at EcoHarmony
I had no problems, item was configured and they also send me a resistor to have the right output amps
Excellent, the cable I ordered was great quality, and came quickly. Their prices were below other competitors who seem to charge more for less common sizes.
- Visit Website
- Cheltenham, GLS, United Kingdom
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for your review Guillermo!
I have requested the invoice from our accounts department, and hope this will find you shortly.
For support on selecting and configuring the EPC, the information can be found on our website under the product listing: https://ecoharmony.co.uk/collections/build-your-own-evcp/products/tethered-evse-kit-epc-and-cable
If you have any questions, please do get in touch!
Many thanks,
The EcoHarmony Team