Hi everyone! This site always has the latest drops on synthetic wigs. I always receive my packages on time as well!
I have a new website to order my wigs great place! Great customer service skills very nice I just love it!
Mary,
Thank you for taking time out of your day to write us a positve review it. We appreacite you valued customer!
Love the hair got so many compliments. It really fits my face very well. Well order some more in the future.
Alexis,
We appreciate your honest review. Thank you for shopping with us and being a valued customer!
Love all my wigs purchased from this company! Thank u Larrisa for ensuring my order was prompltly delivered. Shermetra Sherman
Shermetra,
Beautiful! We appreciate your honest review. We are glad Larissa was able to assist you with your order. Thank you for shopping with us and being a valued customer!
I attempted to place an order with Ebonyline on 2 separate occasions. The first order was placed but apparently the items I purchased were not in stock. I didn't find this out for several days. I had to cancel that order. About 3 weeks later I placed a different order. I emailed them a few days after placing my order to make sure my items were in stock. They informed me that some items weren't so I changed the items to ones that were. I waited days to receive a tracking number but they never sent it. I again emailed them asking when the products were going to be shipped. I was sent an email reassuring me that the items were being package at that time. They said to expect a tracking number in the next few hours. I figured at this point I didnt have to babysit them anymore so I went on and waited for my package to arrive. Six days went by and no package so I looked for the tracking number in my email. They never sent it. I again emailed Ebonyline to ask about the tracking. They proceeded to tell me that they already sent the tracking info (lie). They then created a label at 9:00pm that night and sent me that tracking number. I then felt like ok maybe they will actually be able to handle sending the package at this point. No! I checked the tracking number 2 days after to see when the package would arrive. It still hadn't shipped. They never took it to the postal service. I'm Never ordering from this company again. I will warn everyone about this company
The Zury Crimp 24 wig is nice. It does shed; but a spray moisturizer reduces the shedding from being excessive. P.S. LARRISA RECOMMENDED ME TO REVIEW THIS WIG.
So far my experience with Ebonyline had been really good. I have tried other websites but always come back to Ebonyline to satisfy my needs.
Thank you for sharing your positive feedback.
I was very satisfied with the associate Larissa, She was very efficient, and seem to care about resolving my issues
I purchased a few wigs from them before and I was satisfied with quality and service.
I want to also say thank you to Larissa for assisting me
Dear ElsaClench F,
Thank you for taking the time to share your positive feedback. I am glad Larissa was able to take care of you.
Thanks Jonna D for being attentive to my needs and questions.
Thank you for responding to my Emails in a very timely fashion.
Keep doing what you do!
Thank you for taking the time to leave us a positive review. Thank you for being a valued customer and we hope to hear from you soon!
Great customer service from Desiree and will order again. Quick shipment. Desiree and I corresponded thru email and she responded in a timely manner.
These wigs are so comfortable, and very cute. Larissa, was very helpful in my selections. I was referred, so, now I'm referring! Great products!
Out of stock on the hair I order offered something different happy with the service they provided hopefully I will get ship out soon
Love Ebonyline. Items are exactly as described. Customer service is fast and reliable. Shipping is reasonable
Hello,
Thank you for your feedback, we appreciate it.
Answered questions promptly.
Dae. Jonnad took care of all my concerns. My items are shipping immediately
Dear Valued Customer,
We are happy to hear you are content with our customer service. We hope to hear from you soon!
I like ordering from ebony other places wigs don't look like the pictures the quality is good and pretty
Desiree is a great customer service representative she help me out I really appreciate her time and her help
Great customer service from Daejonna D. Fast shipping, quality items, and affordable prices! Will buy from Ebonyline.com again!
Hello,
Thank you for taking the time to leave a review. We appreciate the positive review and we look forward to hearing from you soon.
Thank you for shopping with us!
Thanks Hector! I received my shipment in a timely manner and he ensured I ultimately got what I selected!
Wanda,
Thank you for sharing your positive feedback, I am glad Hector was able to assist you.
Thank you for being a valued customer!
Answer: They are very nice its the customer service when something goes wrong they are very unprofessional like they are angry horrible not sure if there are diff call centers but HORRIBLE
Answer: Our wigs come directly from name brands and they are not imitation. We are proud to say that we do not sell cheaply made products.
Answer: No I have not had any negative issues ordering from EbonyLine
Answer: Tracking Number(s): 61290988116522405530 Order # 1575676 COMPLETE May 6,2022 Reorder Print Items Ordered Invoices Order Shipments Track All Shipments Print All Shipments Shipment #0011867 Print ShipmentTrack this shipment Tracking Number(s): 61290988116522405530 Items Shipped Product Name SKU Qty Shipped Freetress Equal Invisible L Part Wig CHASTY Color OP27 +$2.00
Answer: It is same as stores asking your id for credit cad sometimes. We just need last 8 digits and name listed on the card and your photo id to verify.
Answer: Can you provide the order number to better assist you? Thank you
Answer: I have no answer but I was wondering too! What does my bust size and waist have to do with ordering a wig!
Answer: Not sure about this. I don't know what economy shipping is.
Answer: They will provide you will complete information and also delivery date.
EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.
Kayla,
We appreacite the positive review and we look forward to hearing from you soon.
Thank you for shopping with us!