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EastEssence

How would you rate EastEssence?
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Michigan
1 review
0 helpful votes
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Cheap fabric
August 23, 2022

I was so disappointed in the dresses I bought from them, the fabrics are so flimsy and cheap, one of them tore the second time I wore it. Their sales are so fake because the clothes are not even worth the sales price.

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Date of experience: August 22, 2022
India
1 review
2 helpful votes
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Best outfits
July 25, 2023

Did you think that East Essence offers just Islamic traditional outfits? Then think again. I shopped for a couple of amazing pants from them, and they were brilliant, given the kind of pricing they come at. Clearly, these clothes are absolutely wonderful..

Date of experience: July 25, 2023
Georgia
1 review
3 helpful votes
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Never again
April 27, 2019

Ordered my item one month ago! Wrote an email, after a few days got reply that order would be shipped within two days... two weeks have passed since then... nothing, no answers. Will never buy from here again, worst online shopping experience ever! Keep away, save money and time

Date of experience: April 27, 2019
Missouri
1 review
1 helpful vote
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Really cheap stuff and nothing looks like as advertised. Ordered medium size but can easily fit a large size person.
Shipping are also delayed and haven't got any response from customer care on inquiring.

Date of experience: May 17, 2019
Switzerland
1 review
1 helpful vote
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Super Satisfied
May 11, 2016

I had a super great shopping experience with Eastessence last month. It was my first purchase from them and the clothes came in perfect size, fabric, the quality was amazing. I'm again planning to order something during Ramadan.

Date of experience: May 11, 2016
Shazia K. EastEssence Rep
over a year old

Thanks a lot for your kind words. Keep shopping!

California
2 reviews
5 helpful votes
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GREAT SITE
March 7, 2017

I reverted to Islam 2 years past. I needed appropriate clothing. I am also a clothes hog so buy at lot of clothing. East Essence is fantastic. They have excellent prices and each year I shop there they have gotten better and better both style wise and with the fabric. The kashibo is the only fabric that is a bit odd, and it is fine for cloaks and over garments. The only reason I gave EE a 4 star is because it does take a while to get Items so you have to plan if there is an occassion. I have had to do returns and they went smoothly. I love EE and they are the only place I shop. The last thing I would like to say is EE has clothing that is halal but some have a Western flare. It's great if you are newly Muslim, and if you work. You can feel confident your clothing is modest, but with enough Western flare it doesn't cause issues at work.

Date of experience: March 7, 2017
Australia
1 review
4 helpful votes
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The marketplace products are ABSOLUTE scam. Nothing like the pic and extreme cheap quality! Also eastessence has very unfair return poilicies! So BEWARE! Steer clear

Date of experience: July 4, 2020
Bermuda
1 review
0 helpful votes
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Perfect- Eastessence
April 20, 2016

I've ordered for about 5-6 times from Eastessence. I'm so pleased with the quality and customer services. Never had such a smooth shopping experience from any other online shopping portal. Getting such fine modest clothing used to be so hard in USA, but now it's perfect.

Date of experience: April 19, 2016
Shazia K. EastEssence Rep
over a year old

We are so happy to hear that, Amira. Thank you so much for choosing us!

Canada
1 review
3 helpful votes
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They are liars. Quality is worst. They ship order from India. We also received custom duty invoice after one month of delivery. I called them and some Indian girl sent me email that they do not pay custom duty.

Date of experience: January 4, 2019
Australia
1 review
1 helpful vote
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Great Modest Clothing
November 8, 2017

I'm travelling soon so I decided to look for some comfortable modest clothing to wear on the plane. I bought multiple tracksuits, all of which were great quality and very comfortable. I live in Australia so it took around 3 weeks to arrive, however it's worth the wait. Will shop again!

Date of experience: November 7, 2017
India
1 review
1 helpful vote
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This eCommerce website has all the makings of a business that plays it as per the needs of its customer wants. They've got a thoughtfully curated list of items that suit our requirements to perfection, and you can't NOT get something for yourself.

Date of experience: July 25, 2023
Canada
1 review
2 helpful votes
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Deceiving
December 24, 2019

Bought a skirt for forty dollars plus shipping was over ten dollars. The skirt looks nothing like the picture, fabric is very thin, it is the wrong colour, and as I am searching for a skirt that looked exactly like one I had years ago, the picture is obviously from a different skirt, and they stole it to use in their store. Really really disappointed. Seeing as it's christmas time and I'm not made of money that's over fifty dollars I'll never get back because the site refuses to let me log in. So I can't even ask for a refund. Pissed off to say the least. Avoid this cheap stuff like the plague.
Their clothing quality is lesser than even the cheap stuff found on AliExpress.

Date of experience: December 24, 2019
India
1 review
3 helpful votes
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I used to visit dozens of shops looking for stylish Islamic garments only to come home empty-handed. East Essence made my shopping experience a lot easier. I found some of the best garments here. Besides, the payment and delivery process is also highly impressive. I love them.

Date of experience: August 20, 2015
New Jersey
1 review
2 helpful votes
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After going through the reviews, I can't wait for my first order to get here! Even my husband is excited for his new items. I've got amazing reviews about east essence from my friends too. Btw Giving 4 stars only because I'm yet to use their products for the first time :P

Date of experience: June 27, 2016
Canada
1 review
2 helpful votes
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I received 8 pieces of clothing and all of them are the wrong size. Their size chart does not give the right measurements. Be very careful. They give you a discount code and once used you can't refund or exchange. I called them today and asked for the same items to be changed but they said it's final sale. Why give the discount if you are going to make it a final sale. As soon as you spin the wheel it lures you to use the discount and then that's it. So be ware to make sure what outfit you are ordering and regarding the sizes good luck. I am very disappointed and would never buy again. I have to pay to alter all the designs and change the styles. It's like I paid an additional 25$ each piece for altering the outfits.
My last resort is to contact PayPal as they back up tenor customers unlike eastessence
Hope this helps. Good luck in buying

Date of experience: February 5, 2019
1 review
0 helpful votes
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Awesome Jackets
February 17, 2016

Ordered two jackets from their recent collection. The jackets are so cool, the stuff and the color is perfect, I so loved it. I wore one of them in a party and almost all of my friends asked about it. Great job eastessence. Keep rocking. DEFINITELY going to order again.

Date of experience: February 16, 2016
Illinois
1 review
1 helpful vote
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Eastessence is among the best online shopping portals in US for muslim people. Ordered a lot of times from it and have never been disappointed even once. Specially the staff of Eastessence is so friendly..

Date of experience: April 26, 2016
Shazia K. EastEssence Rep
over a year old

Thank you so much, Adiba! Ramadan Mubarak

GB
1 review
1 helpful vote
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Totally Satisfied
February 29, 2016

The options at Eastessence are totally satisfying with decent prices and great customer services. People who work and don't find any time to go outside and shop, must definitely look for Eastessence. This is the place they MUST try.

Date of experience: February 29, 2016
Shazia K. EastEssence Rep
over a year old

Salam Kalenah! Thank you so much for your kind message, we appreciate it a lot!

India
1 review
1 helpful vote
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East Essence has become the go-to shopping destination for me because I usually shop a lot and try around on a lot of websites. Trust me when I say this, they've got a range of excellent designs that you can't ignore at all. Try EE out!

Date of experience: July 23, 2023
North Carolina
1 review
0 helpful votes
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I'm so surprised at the negative reviews. Their Customer support staff is probably the most polite staff I've ever come across. Their collection are so well prized and the designs are really great. The best thing is you don't need to go anywhere else for male wear and kids wear. A one stop shopping destination is Eastessence.

Date of experience: January 25, 2016

Overview

EastEssence has a rating of 2.7 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EastEssence most frequently mention and customer service. EastEssence ranks 3rd among Muslim sites.

service
27
value
26
shipping
28
returns
24
quality
24
This company does not typically respond to reviews
+18