business logo of Dreamstime

Dreamstime

Overview

Dreamstime has a rating of 4 stars from 1,218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamstime most frequently mention great selection, high quality and many years. Dreamstime ranks 2nd among Stock Photos sites.

service
93
value
97
shipping
40
returns
48
quality
88
This company does not typically respond to reviews
Sponsored message from Dreamstime
The perfect image for every concept
Visit Us
How would you rate Dreamstime?
grey star
grey star
grey star
grey star
grey star
Italy
1 review
0 helpful votes
Follow Rosanna C.
Unfollow Rosanna C.
Send Message
Share Review
Report Review

Great micro stock site
January 19, 2025

Great micro stock site. Absolutely one of the most correct and honest to both customers and contributors

Date of experience: January 9, 2025
South Carolina
1 review
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Send Message
Share Review
Report Review

Great resource for stock photos, but I can't count the number of times I made a one-time credit package purchase only to be charged the next month for a subscription. I have to keep track of my purchase receipts because this happens so often.

Date of experience: September 19, 2024
Dreamstime T. Dreamstime Rep
7 months ago

Thank you, Steve, for your feedback and for bringing this to our attention. We’re glad to hear you enjoy our selection, but we apologize for any inconvenience caused by the recurring charges. Please reach out to our support team so we can review your account and ensure you’re only charged as intended. Your satisfaction is important to us, and we want to make this right. Thank you for choosing Dreamstime!

Washington
1 review
0 helpful votes
Follow Heather B.
Unfollow Heather B.
Send Message
Share Review
Report Review

I want to download an image and am continually asked to subscribe, but I already entered my credit card for a subscription. I don't understand why I continue to be asked for a subscription each time when I have credits available. I feel like I am being charged multiple times.

Dreamstime attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2024
Dreamstime T. Dreamstime Rep
7 months ago

Thank you, Heather, for taking the time to share your experience. We’re truly sorry for the frustration you’re experiencing with the download process. It sounds like there may be a technical issue with how your subscription and credits are being recognized on our platform, and we want to ensure you’re able to access the images you need without multiple prompts or unnecessary charges.

Please reach out to our support team so they can investigate your account settings and confirm that your subscription and credits are correctly applied. Our goal is to provide a seamless experience, and we want to resolve this as quickly as possible to restore your confidence in Dreamstime. We appreciate your patience and your feedback, which helps us make improvements. Thank you again for choosing Dreamstime, and we look forward to resolving this for you!

Netherlands
1 review
0 helpful votes
Follow Paul V.
Unfollow Paul V.
Send Message
Share Review
Report Review

Obviously I enjoy using the extended possibilities with dreamstime. However, I was not pleased when I could not extend my 'black friday deal' last year. Don't offer black friday deals if I can't apply... Second I don't know what happens, but quite often when I choose to download an 's' or 'm' image a not correct image size is downloaded. When I try to correct it, other credits are accounted for. Which seems not to be my mistake.

Date of experience: September 9, 2024
Colorado
1 review
0 helpful votes
Follow Jaime M.
Unfollow Jaime M.
Send Message
Share Review
Report Review

My credit card expired and even though I had auto renewal on and updated the credit card within that subscription period, all my rollover images (HUNDREDS OF THEM) are gone. That's several hundreds dollars!

Date of experience: December 19, 2024
Germany
1 review
0 helpful votes
Follow Henner D.
Unfollow Henner D.
Send Message
Share Review
Report Review

In general Dreamstime is a good stock agency
December 1, 2024
Updated review

In general Dreamstime is a good stock agency. A little disadvantage is the procedure to confirm that you are a human after enter your login. This procedure (press & hold) works not so perfect on several desktop computers.

Date of experience: November 21, 2024

It's all fine
February 13, 2024
Previous review

It's all fine

Date of experience: February 13, 2024
Poland
1 review
0 helpful votes
Follow Marek B.
Unfollow Marek B.
Send Message
Share Review
Report Review

I lost my card and no message from dremstime to change payment card! I have lost my pictures which I don't download in subscription time...

Date of experience: January 12, 2025
China
1 review
0 helpful votes
Follow Chen L.
Unfollow Chen L.
Send Message
Share Review
Report Review

Everything is done smoothly
January 17, 2025

Everything is done smoothly. Except I cannot modified my email when my registered email has been lost.

Date of experience: January 7, 2025
Canada
1 review
0 helpful votes
Follow Cheryl T.
Unfollow Cheryl T.
Send Message
Share Review
Report Review

I updated my card information when I replaced my card in August 2024 when it had been frauded and then for some reason it went back to the old number and cancelled my subscription and won't take the new card number

Date of experience: December 4, 2024
Georgia
2 reviews
4 helpful votes
Follow D R.
Unfollow D R.
Send Message
Share Review
Report Review

My goto source for vector files to use in my journal. Great customer service and most importantly i never come across garage sale files that appear to be uploaded to every stock image site.

Date of experience: October 1, 2024
Dreamstime T. Dreamstime Rep
7 months ago

Thank you, D R, for your thoughtful review! We’re delighted to be your go-to source for vector files and that you appreciate our unique selection. It’s great to know our images contribute to your creative projects, like your October journal. If there’s ever anything more we can do to support your work, please don’t hesitate to reach out. Thanks for choosing Dreamstime, and happy journaling!

Utah
1 review
0 helpful votes
Follow Leslie P.
Unfollow Leslie P.
Send Message
Share Review
Report Review

So easy to use & a great variety of images to choose from. Thank you!

Date of experience: January 20, 2025
Belarus
1 review
0 helpful votes
Follow Aleksei I.
Unfollow Aleksei I.
Send Message
Share Review
Report Review

I am satisfied with Dreamstime
January 11, 2025

I am satisfied with Dreamstime. Sales are infrequent, but they are there. The price for the authors is stable and not low.

Date of experience: January 1, 2025
Sweden
1 review
0 helpful votes
Follow Mats G.
Unfollow Mats G.
Send Message
Share Review
Report Review

Easy to use
January 31, 2025

Easy to use. Lots of options. I've used Dreamstime for many years so it's my obvious choice.

Date of experience: January 21, 2025
Colorado
1 review
0 helpful votes
Follow C G.
Unfollow C G.
Send Message
Share Review
Report Review

I'm concerned with how the billing works
November 21, 2024

I'm concerned with how the billing works. And I don't like that you automatically lose the ability to use your credits if you put it on hold. I can understand offering a limited time hold (60 days perhaps) but a full cut-off seems wrong.

Date of experience: November 11, 2024
Belgium
1 review
0 helpful votes
Follow Vandenborne C.
Unfollow Vandenborne C.
Send Message
Share Review
Report Review

Great site!
January 30, 2025

Great site! I like it very much. Nice picture in always good quality.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Send Message
Share Review
Report Review

I am happy for the experiences Dreamstime allows for being able to shoot what I want, when I want, the way I want.
Thank you

Date of experience: January 1, 2025
Canada
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

Easy platform to use...
January 30, 2025

Easy platform to use... lots of great selection and filters save time for searches

Date of experience: January 19, 2025
Canada
1 review
0 helpful votes
Follow Jane K.
Unfollow Jane K.
Send Message
Share Review
Report Review

I find excellent images and the site is affordable and easy to use.

Date of experience: January 17, 2025
Thailand
1 review
0 helpful votes
Follow Athi P.
Unfollow Athi P.
Send Message
Share Review
Report Review

Your platform is fair and very friendly to contributor, that's my view.

Date of experience: January 18, 2025
North Carolina
1 review
0 helpful votes
Follow April Y.
Unfollow April Y.
Send Message
Share Review
Report Review

Wonderful selection, easy to use
January 28, 2025

Wonderful selection, easy to use. Using Dreamstime since 2020 for my blog and website

Date of experience: January 18, 2025