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New York
1 review
11 helpful votes
Follow Robert v.
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In January of 2022, Discogs forced its sellers to use PayPal. If you didn't, they shut you down and changed all the inventory listing dates so that it made it very difficult to find an item once it sold. The big screwing to sellers is a new hidden enormous fee on PayPal called "Partner fee"
Discogs pulled a fast one.

Date of experience: February 16, 2022
GB
1 review
20 helpful votes
Follow Joel U.
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Discogs was the greatest site for music collectors and sellers but now they have introduced the most confusing mandatory shipping policies ever devised, they have nastily turned against all the small time sellers that helped build the site and have ignored repeated requests for a revision of these awful and stupid shipping policies.
I have deleted my account and I know many others have also deleted theirs, what a shame!

Date of experience: November 19, 2020
California
1 review
27 helpful votes
Follow Luis M.
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I was a buyer with a 100% rating on Discogs. All of a sudden I was blocked from posting on the Discogs forum. I absolutely did nothing to justify this. In fact, all of my posts are still on the forum so obviously they would have been removed if I did anything wrong. I have sent several emails to Discogs without any response. You're telling me that they can't take 30 seconds to reply? What arrogance! They absolutely don't care about the customer. I will take my business elsewhere.

Date of experience: March 15, 2020
California
54 reviews
222 helpful votes
Follow Carlos E.
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Like Blu-ray.com, this is the place to build your collection of music on CD's, vinyl and audio cassettes. Even MP3 files are listed sometimes. This is the place I use to showcase my CD titles. I have not used the marketplace to buy or sell and therefore I cannot comment on that.

Date of experience: January 8, 2019
Japan
4 reviews
38 helpful votes
Follow Lee O.
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A seller with multiple complaints remains on site after multiple refusals to issue refund even though they agree to do so in official communication via the transaction record.
Customer service is beyond worthless. No venue for selling vinyl could possible be worse than the unscrupulous sellers they do nothing to police. Had to make several complaints before blowing you off. AVOID LIKE A PLAGUE.

Date of experience: May 14, 2018
Tennessee
1 review
16 helpful votes
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Stealing music
June 19, 2018

Google my independent lables first release. Its being sold on this site with, no license, and completely wrong info. Looks like Ill have to get BMI. AND HARRY FOX involved. - Jen Jones. Stupid Records. Shy Girl Publishing.

Date of experience: June 19, 2018
GB
1 review
10 helpful votes
Follow Paul L.
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Enforcement of new shipping policies means the buyer suffers as well as the seller. There are a lot of items that are now unavailable because discogs refuses to allow them to be for sale unless the seller adheres to a new set of policies. They were fine without this. Use Elvinyl, a new up and coming site or check websites of independent record shops for a far more satisfactory experience.

Date of experience: November 25, 2020
Canada
1 review
12 helpful votes
Follow Jessenia P.
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DO NOT purchase anything from a individual called Frenchbeat he's a scam artist at its best! Took my husband's money record came cracked and he refused to give him a refund or exchange stalled him over 45days the cut off paypal has in order to intervene. Never again!

Date of experience: October 23, 2014
GB
1 review
12 helpful votes
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Check out HTFR and other places. I thought that I was not committed to buying by having items in my basked, I was wrong, genuine mistake... people only leave negative reviews, positive ones people dont bother with so I cant buy vinyl's because of their penalising me for this mistake 10 years ago. Disogs dont resolve these issues and thus is preventing buyers making purchases. Try eBay and you local record shops... Disogs is a disaster

Date of experience: May 24, 2021
Florida
1 review
2 helpful votes
Follow Robert V.
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Seller
June 8, 2022

I have been on Discogs since 2014 and have had excellent service. If you are looking for vinyl, cd's, you should give them an opportunity to provide, but remember, they are a service and not the seller on the item you order.

Date of experience: June 7, 2022
Sweden
3 reviews
21 helpful votes
Follow Ishmael M.
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Have been selling on this site for a few years. It may not get the traffic of AMZ or EB, but the fees aren't high and there is much less B. S. to deal with from their customer service dept. I wish that I sold more on this site, but overall I'm happy with all that they provide. Hoping soon that they will create a site for selling new & used games. Way to go DISCOGS!

Date of experience: March 15, 2018
California
1 review
15 helpful votes
Follow Herman H.
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One star rating is too many for Discogs since there is no zero star rating. The Discogs allows and even supports the bad sellers for it's profits. The 100% rating of sellers are meaningless since Discogs manipulate and change seller rating and negative feedback at will after bad sellers done something (sell defective records, take very long time to do the refund etc.) to cover it up for those sellers. If the seller rating is manipulated, how do you decide which seller to purchase from. This is the web site that you can not trust. Buying records on Discogs at your own risks.

Date of experience: June 8, 2020
Ohio
1 review
13 helpful votes
Follow Shaila L.
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Our experience on discos was just fine up until someone behind the scenes developed a personal vendetta against us. Moderator arrogantly refused a request to remove a negatively submitted feedback which CLEARLY violated their policy and guidelines.

Date of experience: December 6, 2016
New Hampshire
1 review
8 helpful votes
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Scammers
August 19, 2019

Don't bother with this site, their so called customer service is $#*!, there are sellers that advertise items that are not what they really are (scam), be extremely careful before you buy do not go by seller ratings as they are bull$#*!. You wanna be scammed then this is the site,

Date of experience: August 19, 2019
Belgium
2 reviews
2 helpful votes
Follow Sam V.
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I've bought quite some vinyls on Discogs.
On the positive side: you can find almost anything worldwide.
The payment system is really bad. There is often only Paypal and sometimes wire transfer but if your money doesn't reach the seller in time you automatically get negative buyer feedback, even if you tell the seller that the money is on it's way with a payment screenshot.
It happened to me while I was waiting for the seller's answers.
That seller also had free shipping until I submitted my cart, then he added shipping costs.
The seller also offered retrieval but when asked about this he did not reply.
I had this experience with seller Dr_groovy who didn't answer my questions and after wasting a lot of time not answering I wired the money anyway and informed him with a payment screenshot.
Even though he knew the money was wired he still gave me negative buyer feedback anyway, when he got the money he sent the items but there was no way of giving negative feedback to the seller.
This seller had 99,5 % or so positive reviews but no wonder because negative feedback could not even be submitted.
I sent a couple of emails to Discogs but deafenig silence from their side. Nothing. No answer at all.
I even found that Discogs somehow deleted my messages to and from that seller Dr_groovy. I had to check my email account to retrieve the emails.
I sometimes buy from Groovesland Berlin and except for the stress I get from the payment system that seems to work out.

Date of experience: January 4, 2023
Virginia
1 review
0 helpful votes
Follow Thomas M.
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I love Discogs and have used it for years and have purchased over 30 items mostly vinyl, 45's and CD's from all over the world. I have not had a problem with any purchase and you can also create a Want list and Discogs will tell you when and the item you want available.

Date of experience: January 28, 2022
GB
1 review
15 helpful votes
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SO FAR NO GOOD
November 15, 2016

Even at the point the sellers takes your money they seem to be under no obligation to provide a trading address, return address or contact telephone number. So far i have paid for 2 LPs from 2 different sellers and received nothing.

BUYER BEWARE

Date of experience: November 15, 2016
Georgia
1 review
12 helpful votes
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I Can't do it!
July 27, 2017

I added a cd to cart. When it came to purchasing it I couldn't bring myself to do it! I can't obligate myself to a BLIND purchase. When you place the order there is no shipping cost provided. Later the seller informs the buyer how much shipping will be and by Discogs policy you have committed and are obligated to pay no matter how much it is! I can't do it!
Has Discogs ever heard of any other website in the world that has full purchase price included at the point of purchase?

Date of experience: July 27, 2017
Italy
3 reviews
13 helpful votes
Follow Marco N.
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There are weak forms of protection against scammers: the sole possibility is represented by Paypal, that is by eBay! The competition! It would be like buying a car from Renault and contacting Volkswagen for warranty service!
Personally I made several purchases (maybe twenty) almost all unsatisfactory, and I received only 5 positive feedbacks (many sellers forget to leave it) and two negatives - one because I dared to complain about a decidedly overgraded VG + disk - the retaliation system is routinedly applied, that is, if you leave a negative feedback for a dishonest seller, you get it back: such things happened on eBay many years ago.
A second negative was for non-payment: I had ordered (I think) 10 LPs but only 7 or 8 were available, the three that I was most interested in were missing, so I asked for the cancellation of the order but as a response I got a negative feedback. These things do not happen on eBay (I buy more than 500 euros a month on records).

Date of experience: June 4, 2019
Ohio
1 review
5 helpful votes
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Dont bother. Big joke
August 13, 2019

As seller u can get ripped off wayyy to easily n this sap of a company has no costumer service. All they care about is thiet own pockets. The hipsters that so called run this company are a joke. I got 1500 lps listed n wont list anymore becasue og their incompetence

Date of experience: August 13, 2019

Overview

Discogs has a rating of 1.9 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Discogs most frequently mention customer service, negative feedback and long time. Discogs ranks 113th among Music Discovery sites.

service
42
value
39
shipping
36
returns
35
quality
38