Dinkleboo

My son received a customised Christmas book as a present and I was very surprised with the incredibly poor story line and quality of print work. It really looks like a 12 y. O cut and paste the story in to the book, but most disturbibg was the story itself in which the child seems to be on deaths door for the majority of the book, and still is at the end - yay for Christmas cheer!

Started out as a rough experience with the online customer service. It wasn't allowing me to purchase using my groupon and the online customer service rep was absolutely no help. I then called their customer service and talked to a man who helped me get checked out although it took a few steps. Apparently you need to create an account to make a purchase and even then I had problems checking out because I live in Arizona. So, he took my credit card information and it was finally over with. I really like the name tags, but not sure why their website has a hard time with in state purchases. It was very frustrating and took up a lot of my day, but I really like the name tags.

I ordered my Christmas books Dec 3rd and they were shipped UPS Dec 7th. (very reasonable IMO) Unfortunately they did not arrive in time for Christmas, but did arrive yesterday which was very close to the max amount of time Dinkleboo predicted as they were being shipped to Canada. Any delay seemed to be with customs probably due to the busy holiday season and not Dinkleboo. I was extremely impressed and elated with the quality of the books! I ordered the hardcover. I will definitely order from them again as I have more grandchildren on the way! My suggestion to all ordering outside of the US though is to order a good couple of months in advance to when you want them as customs can be very slow. Thank you Dinkleboo for producing an amazingly excellent product that my grandchildren will enjoy and treasure for hopefully years to come!:-)

Ordered name labels for my daughters. Received most (not all of the labels) I ordered as well as some labels for some other little boy (that I obviously did not order). So we were missing some of our labels and this little boy is probably missing some of his. I took the time to write a detailed (and very nice) note to customer service (along w/ photos of the labels and all order numbers) alerting them of the mix up. It has been over a week and I have heard NOTHING from them. I would never use a company that cannot get back to me in a week to correct THEIR error.

No one ever emails you back, phone calls go right to voicemail and no one ever calls back. This is a super shady company who really should be reported to the Better Business Bureau of Arizona! Every confirmation email seems to have broken links that you cannot recontact them again. Shipping was astronomical so I added two little items to try and Receive free shipping and they sent the two items and not my four books! This is so fraudulent it's not even funny. And how am I my supposed to go to Christmas Eve and not give my four nieces their their presents? I really wish I could figure out what was going on.

I send my Godsons these with both of their names on them so my sister-in-law and my brother can put them on all of their bottles, bags, backpacks, lunch, pails, snack containers, basically everything that goes to daycare! Nothing gets missed placed at daycare because they know that these belong to them. They are dishwasher safe and they are long-lasting. I absolutely love them! I even bought them for me to label my smart phone, iPad, computer, and all of my supplies that are on my desk at work :o)

I ordered a 45" x 60" photo blanket as a present for my sister with pictures of my son and daughter on it. I was a bit concerned that it wouldn't arrive on time for Xmas but i was pleasantly surprised it arrived in plenty of time.The quality of the blanket was excellent and the pictures were also of a high standard.My sister will love this present almost as much as i will love giving it to her! Thoroughly recommend this product!

I ordered several books for each of my grandchildren, and I love every book they received! The stories have their name throughout, not just on the cover or one page. I will be ordering more books for birthdays and Christmas, and probably the coloring books, just for fun! Children will love these books, and so will adults, they are wonderful!

This is a scam! Do not order anything from them. I ordered 5 personalized books and right as I put in my credit card info I got an error message stating that my order had not been completed! I (as you normally would) tried a second time and it actually went through. But now I have two charges on my credit card and when I called the rep she was rude as hell and told me too bad. However she understood exactly what happened with the website. Apparently because I did not create an account it gave an error message which according to her tends to happen! HOWEVER no where on your site does it warn people of this but you know it happens and now you tell me I have no choice but to keep the second order! THE PURCHASES WERE MADE 3 MINUTES APART! Why would someone order two of the exact same personalized book? And your customer service is horrible.