Blick Art Materials

I've been ordering art supplies from Blick for over 20 years and I'm sure I will be for another 20 (and then some!). They carry all of the top brands as well as a ton of others so I can almost always find exactly what I need for all of my projects. Every once in a while when I have a problem, their top-notch customer service team sorts it out right away so I've always walked away happy and ready to place my next order.

Easy to find and dial in to the product needed. Good email communication for updates and quick delivery.
Plus, better prices than other art supply sites and stores!

I have been a Blick customer for years, but lately I avoid them if at all possible. Between their slow processing time (2 - 3 days) and terrible shipping (FedEx DumbPost) service, I've pretty much had it with them. I live in Florida and it takes, on average, 9 days to receive my order. Sure I could spend another $3 on the "upgraded" shipping, but even then my order doesn't arrive in a timely manner.

On top of that, when you check out, your cart says that your items are "in stock and reserved" This is a load of bs. I ordered 2 of one item and am only being shipped one despite the "in stock" message.
I prefer Jerry's Artarama, but sadly they do not carry some of the things I need. I suppose I will continue to deal with Blick's lousy shipping and processing time whenever I need specific things

Bought a 3 64-1/2" W x 1 yd Medium-Weight Primed Cotton Canvas. When I got them it was one roll that I had to try and cut it which I didn't not want to do. I paid extra for 3 of the smaller canvas's so they would be uniform in size. When I called they said it was in the fine print somewhere that if you buy more than one it will come in one roll that you need to cut. I showed them the item and it's says nothing about that. They refused to acknowledge this and refused to make it right or make it clear on the product page so this does not happen to others. Very bad customer service and I will not be buying supplies from them anymore. 4

I ordered about $500 worth of merchandise and even contacted them to ensure my payment would go through. Due to their incompetence, the charge to Pay Pal did not go through (although used 7 time with 7 other companies thereafter) and they demanded payment through a "collection notice". Really? Perhaps if they were not incompetent in the first place, no such demand would have been needed. Waited 10 minutes on hold to get payment to them. Had to finally write a check. What a complete waste of my time.

Ordered some specific brushes for a film production - we order most of our products, goods, trims, fabrics etc online from all over the world so we are used to shipping, ordering etc. We even provided our FEDEX number to the company. None of that seems to matter... This has been the most ridiculously slow process I have ever seen. Timeline: Ordered some brushes May 16, and probably won't see them until June 03. If all of our vendors conducted their business like the DickBlick company does theirs, we would never get to camera on time. Holy cow bad customer service!

I was incredibly shocked to read so many bad reviews written about Blick Art! I have ordered numerous times and have received my orders quickly and perfectly. I make my own cards and eventually, I want to scrapbook. The blank cards sold are incredible-beautifully heavy paper of many kinds, from watercolor paper to hemp, bamboo, multimedia. Strathmore card paper is one of my all-time favorites. They sell EVERYTHING I need-a huge variety of pens, pencils, markers, adhesives, craft products. The site is easy to handle. If you are someone like me, who makes cards (but I don't paint), order from dickblick.com. I have always been more than satisfied!

I am both a teacher as well as a practicing professional artist. I have used Blick Art Materials for over 40 + years, and I have yet to find the same quality in both products and shipping that Blick provides for educators, professional artists, as well as hobbyists. My range of students includes Jr and High school students, as well as adults who attend classes and workshops. I do submit my own work to various shows, and I have received awards in several important mediums at different times of my life. Blick offers quality and price in any medium one might request, for projects of all dimensions. Blick includes a range of suppliers that are also high quality with a history of production excellence. The prices Blick gives for education bulk purchases is one of the best in the world. Blick guarantees a complete refund on any product that does not meet the expectations of the buyer. Dick Blick's own line of products are equally viable, and most useful for educators around the world. They are excellent for beginners, intermediate, and professional artists alike. I continue to order from Blick Art Materials because this company is trustworthy, generous, reliable and has given so much back to each community and persons who use the products they advocate. This review is meant to express my opinion over time. Thank you.
Joy Haverland Cowan

After spending over an hour and two separate phone calls to customer service trying to order 4 items for curbside delivery, I gave up. After ordering, it was impossible for me to keep my order in the "curbside delivery" mode. I spoke to a lovely woman who tried to help, but did not seem to know the website well enough to direct me - was reading from a script. I asked to place the order with her to be forwarded to the store, but she did not have permission to do so. The website for ordering in this manner is klunky and the directions given in the instructional video are unclear. I won't be purchasing from Blick until it is safe to shop in stores once again or the shipping time is drastically decreased. PS - I then went to the Amazon site and ordered my items for delivery tomorrow (no shipping fee with prime) in a total of 2 minutes.

After going to couple of big stores for canvas frames, I decided to give dickblick a chance. Really good prices, fraction of the cost other stores have to offer! I love the the frames. Collection is a bit limited, but lots of sizes!

I placed an order in December which never arrived. When I emailed to ask what the status of my order was I received notice that the order had been cancelled. I called in immediately and moved up three levels to get this sorted. I had done my due diligence in calling in the order and changing my email address on record. Somehow that info didn't get saved. I needed the order to be sent immediately because I was teaching. It took about 25 minutes for the whole situation to be sorted. I was willing and happy to pay my portion of the shipping (about 25$) but asked them to pay the rest of the Fedex fee (about 50$ for them) to have the order here quickly. A supervisor called Tray (hope I spelt that right) was super helpful and they took responsibility for their company mistake. I received the order very quickly. Thank you for your help and I will be ordering from DickBlick again in the future.

No other store has as much as they have. Almost all pencils, markers, paint, watercolor, paper, clay, canvas, yeso, frames, spray paint, books, art gifts and curious stuff like eraser eggs that look like actual erasers, art puzzles, notebooks, stationary stuff, art stuff for kids. Its the most complete I have ever seen. If you like art you will love this store.