The course was typical driving, simple layout. The downside I was overcharged and had to request the overage to be refunded that was easy and fast. Other down is I've also been waiting over 3 weeks for the certificate.
It's worked ok for the most part, the video parts need some work done because I like to rehear some parts or go back or front and once the video finished it won't allow me to continue. Nonetheless it's pretty straightforward and good!
The wheels in motion course tought me things that I didn't know it was a good experience they make it easy to understand and for the most part its common sense things there is a few things that wasn't accurate
I like the ease of setting up my defensive driving course and the quality of Education in the videos has taught me things that I didn't previously know and even though I got a ticket and had to take it it's been an enjoyable experience and has widened my perception on driving in general.
As above, the course is very detailed and comprehensive. Not being much of a "techie", and somewhat suspicious of computers in general, I found the course pretty overwhelming, at least as far as the administrative material. The course itself was pretty straight forward.
Paid for download that didnt work. So now I have to pay for additional email to get my driving record. Not clear on how I get my certificate of completion.
I hadn't taken a defensive driving course in many years and was surprised at the length (very long) but thought the course was well planned and presented. I had not problem with understanding instructions and following the procedures in the course.
They want me to notarize some sort of form before they give me my certificate. Considering covid19 and the fact that it was not mentioned anywhere on the website when I signed up, I find it absolutely ridiculous. Their service is rude and hung up on me.
I am a commercial driver and in a lot of states and areas we (commercial vehicles) are restricted from being in the left lane. What I encounter on a daily basis is that there are drivers who do not go the speed limit in the middle lane which is our passing lane. I noticed in the first video that the driver who killed that person was driving in the far left lane and was not even mentioned. If he were in far right lane like the law states (keep right except to pass) he would not have had that van blocking his view and that collision would have been avoided. Also in the video with the bicyclist not once had you mentioned that bicyclist's speed which you said is the one thing that drivers' can control. If he would have slowed down then he wouldn't have crossed over into the oncoming lane and that collision with the car would have been avoided.
Very straight forward test, very good informative video to watch, especially for sitting back and relaxing.
After doing the boring 6 hours outdated course (well there is so much fun you can add to a defensive driving course), you will do your tests and after you pass guess what? YOU HAVE TO PAY AN EXTRA $25 TO DOWNLOAD OR PRINT YOUR CERTIFICATION! No kidding, and they wont even mention that until you are done with the course meaning you will have to commit yes or yes because you don't want your 6 hours to be wasted. This is intentional dishonest behavior that should be called as it is, a SCAM! I can't believe so many people rate this good knowing this, meaning most of the reviews are a scam. God I hate dishonest practices like this one!
I finished mine at 4:00 am without falling asleep. I also like the overnight delivery option, which allows an individual to dismiss a ticket much faster.
Video is accurately detailed with interesting facts.
However, the validation questions are unfair since 60 seconds is not long enough to gather info requested.
Great content. Easy to learn from the small mistakes you make on the road. Can be a little repetitive and long at times but it's worth it to gain sufficient information.
I do need help getting my record as this course gave me the option of ordering/paying for it through the DD site. I did and have not received anything.
This course is also good for auto insurance discount! There were a few glitches! I had to reload the videos several times! The last video is dated, but effective!
Their marketing made it look very attractive. Interesting videos to watch, and I can download my certificate right away. I sat through the entire program this weekend, and it was horrible. Texas requires a minimum of six hours for the class, but you could boil down their information into an hour. It was long, hokey and boring And it looks about 20 years old. Then at the end, I was excited to download my certificate and be done with this horrible class. After all, they advertise that I can get an instant download! Oh... if you pay them an extra $25! What? Yes, another $25 for a PDF file that they're going to print and mail to you. I declined, because they implied that I would get an instant download with the course. TOTALLY DECEPTIVE! Then they said, "Oh wait, we'll let you download it for $9.99." What? So you were willing to take my $25 and not say a word, but then knock the price down by $15? That's just ridiculous. No thanks. I'll wait. The only positive is that I got through the course to satisfy having a ticket removed from my record. I DO NOT recommend this corny, outdated and boring class for anyone. Well, maybe for the people I don't like. This would be good for them.
I thought is was updated and considerable better than the course that I had taken years ago. It kept my attention and it went by fast so this speaks to being well layout.
The course has a lot of knowledge on driving safety, and things that causes accidents on the road, it also gives you tips on how to deal with some situation when encountering them.
This site is barely maintained. All the videos are SD format from the early to mid 90s. The most recent statistics appear to be from 2016. I found incorrect information in the questions. I found questions that were asked before the page telling you that information came up. I found questions where the answers for the statistics did not match the information they just gave. If you go to point out any of these errors to them their form asks you questions like what kind of computer are you using? A Power Mac? Windows 95? Are you using the Netscape browser?
Most of the information felt like a mish mash of stuff where sections had redundant information. It's not that hard to pass but maaaaaan they do not respect your time and it feels fairly padded out.
Overview
Defensive Driving has a rating of 4.3 stars from 552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Defensive Driving most frequently mention great experience, good course and new things. Defensive Driving ranks 1st among Driving Schools sites.
Business History
Mr. Bruce worked with the Texas Department of Licensing and Regulation (TDLR) to establish the guidelines for an online delivery method. After a lengthy approval process, Mr. Bruce received the official approval. The company then acquired and installed production-grade equipment that would become the backbone of the site, and launched operations in February 2000. In the first full year of operations, DefensiveDriving.com certified its 100,000th customer, and the company has grown rapidly ever since.
The philosophy at DefensiveDriving.com is to provide the most educational, highest quality products in the industry, and to support those products with exceptional customer service. The company achieves this by working with outside consultants, conducting focus groups with potential customers, and implementing best practices from the top call centers in the country. The company operates 24-hour in-house call and fulfillment centers that are staffed by highly trained customer support representatives and licensed defensive driving instructors.
The hard work and expense have paid off, because DefensiveDriving.com is the #1 rated online course in Texas, a distinction that has set the standard for the company’s additional product offerings. In 2004, the company’s dedication to excellence was recognized when the new Wheels in Motion® video course was awarded a Silver Plaque at the International Communications Film & Video Awards (part of the Chicago International Film Festival). In 2005, DefensiveDriving.com continued breaking new ground in the defensive driving industry by partnering with Time Warner Cable to offer the Wheels in Motion video On Demand.
In 2008, DefensiveDriving.com once again offers an industry first: defensive driving instruction via Online Streaming Video on the Internet. Now anyone with an Internet connection can watch the world’s best driving instruction video any time, with no returns, no late fees, and no wait!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members