The company offers a defensive driving course that is generally perceived as user-friendly and informative, with many customers appreciating the course content and the ability to complete it at their own pace. However, significant concerns have been raised regarding pricing transparency and customer service, with complaints about hidden fees and unprofessional responses to inquiries. Overall, while the course itself is deemed beneficial for improving driving skills and potentially lowering insurance rates, the company's reputation is marred by negative experiences related to perceived dishonesty and inadequate support.
This summary is generated by AI, based on text from customer reviews
Great course very long but very helpful, I did find myself a little tired after being at my computer for six hours long.
It was very educational and i was engaged the entire time.
Pretty easy. Will take this course again if needed.
Course was fine, better than others I've taken. But now two days after I took the course I still cannot get my certificate. I need this certificate now and for two days I go through all the steps to get my certificate and a message pops up saying there was a problem downloading my certificate, please wait 30 minutes and try again. Well, I have tried over 20 times, with AOL, Chrome and the new Windows browser, turned off my anti virus, firewall and still the same message pops up. If you need to ensure you get a certificate quickly PLEASE DO NOT TAKE THIS COURSE. LEFT A MESSAGE WITH THE HELP CENTER, STILL NO RESPONSE. FRUSTRATED.
It was a long process but I learned more about driving!
It was easy to set up and straight forward the course cover all topics and was easy and not hard to understand
Timing of the answers not enough some of us English is second languages, why selling the Driving record or charging extra to have the certificate
The registration was super easy and smooth. The price is affordable. Course easy to follow.
So far, So GOOD! I've only finished one of six modules but I like the course so far. This may sound a bit cheesy but I am already paying more attention when driving! Maybe it's a psychological thing but I have noticed it already, and I drive about 40,000 miles a year for my job...
It was a pretty fast course very easy to understand
Easy to maneuver and very helpful. Simple step by step instructions that helped me do what I needed
Very informative! Lessons are short but very understanding! The courses are easy to listen too! The guest and instructors are likable!'
It was good, teaches you the little things that a normal driver forgets sometimes
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All you need to keep your record clean. I chose the text option to keep it on the go with me at work.
Answer: Our Texas courses are 6-hours long, which is the minimum amount of time allowed by law for an approved course. (Source: https://www.tdlr.texas.gov/driver/driverlaw.htm)
Answer: It is! The TEA now falls under the TDLR (Texas Department of Licensing and Regulation). This course is approved, license number CP284. (Source: https://www.tdlr.texas.gov/DESSearch/results/getvalidation?searchterm=DefensiveDriving.com)
Got a ticket? Take your defensive driving course online now! State and court approved for traffic ticket dismissal and insurance premium discounts.