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CustomWritingsReviews 3,841

4.9

From the business

CustomWritings.com is a leading custom essay writing service that has been offering writing assistance for over a decade. The company operates worldwide and helps students write different papers on a variety of topics. The staff includes over 400 professional academic writers who can deliver high-quality paper samples within a limited timeframe and relieve the students’ writing pain.


customwritings.com
London, LONDON, United Kingdom
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CustomWritings Reviews Summary

CustomWritings has a rating of 4.9 stars from 3,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomWritings most frequently mention high quality, assignment help and customer service. CustomWritings ranks 6th among Essay Writing sites.

service
217
value
3,374
shipping
3,367
quality
3,489
This company responds to reviews on average within 4 days

Instant Feedback

248 reviews
Ukraine
1 review
1 helpful vote
Follow Antonina W.
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I ordered a paper and received it even before the deadline so I had even several days more to work on my piece. I am absolutely satisfied with the results and not sorry about placing the order with this company.

Date of experience: January 28, 2018
Iris T. — CustomWritings Rep
over a year old

Dear Antonina W.,

Thanks for your feedback!
We are really glad to see you satisfied. Our essay writing service is always here for you.

Warm regards,
Cody J.
Customer Experience Manager

Belarus
1 review
2 helpful votes
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Deviation from details
January 28, 2018

They dont listen to what you want them to do. I specifically stated what I wanted in my essay and they completely disregarded it. There are things that dont even relate to my topic in this essay.

Date of experience: January 28, 2018
Iris T. — CustomWritings Rep
over a year old

Dear Travis B.,

Thank you for informing me about your case.

We do our best to make sure each order is done in accordance with the initial instructions. While we check each paper for plagiarism, format, and length, we still rely on clients to check the content.
I am sorry for the inconveniences with your order. Please contact me through your order page, and I will make sure to check writer's performance.

Best regards,
Cody J.
Customer Experience Manager

1 review
4 helpful votes
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Ridiculously late!
January 28, 2018

I needed my biology assignment within a few hours so I chose their turnaround option which meant that I would get my assignment within three hours. Those three hours became four hours and then six hours. I didnt receive my assignment until the very next day. Not only they costed me my grade, but also refused to refund any amount. I am furious at their childish conduct.

Date of experience: January 28, 2018
Iris T. — CustomWritings Rep
over a year old

Dear Kyle G.,

Thank you for sharing your feedback with us.

Unfortunately, we do not have a 3-hour delivery. Our shortest deadline is 8 hours. You may verify this information on our website.
Please let me know your order number to check if someone from our team misled you.

Best regards,
Cody J.
Customer Experience Manager

RU
1 review
2 helpful votes
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AVOID
January 27, 2018

Someone who is CLEARLY NOT A NATIVE ENGLISH speaker is writing these papers. Waste of time. High school level. Please please please avoid. I just wasted 200$.

Date of experience: January 27, 2018
Iris T. — CustomWritings Rep
over a year old

Dear Ashley R.,

Thanks for the review.

We have writers of three language categories (ESL, ESL advanced, and ENL) and of different academic levels, starting from high school and up to PhD. While placing an order, you have options to choose appropriate academic level and request ENL writer if needed.

I am sorry to hear about your negative experience. Please let me know your order number, and I will check this case immediately.

Best regards,
Cody J.
Customer Experience Manager

Canada
1 review
3 helpful votes
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I can't even call it a service but I will say however, custom writings is an absolutely horrible service. I had a paper written with regards to sports massage and I receive a paper on massage for osteoarthritis! It was immediately "rewritten" or should I say Plagorized. All the writer did was take the first essay and plug in Sports massage where they had reference to osteoarthritis! Even the references weren't changes... the same references were used in the revisions and there was nothing in them referring to sports massage. It was a horrendous experience which I paid a lot of money for and couldn't use the essay as it was garbage. Resolution? They said I could "re-order" services but there was no offer of either a refund or another essay being written. So its an insult to say there is a money back guarantee when it was never an offer despite me asking for my money back. It is complete garbage and I can't even begin to figure out who they are getting to write the essays or if someone is simply generating essays using some computer generator. It is crap and I wouldn't recommend it to anyone and I wish they would stop sending me questionnaires to fill out regarding their service!

Date of experience: November 11, 2017
Iris T. — CustomWritings Rep
over a year old

Dear Patricia H.,

Thank you for sharing your feedback with us. I am sorry to hear about your negative experience.

It hard to believe though that you were not offered to get your money back. The refund option is always there in the files section of your order page, and you can get your money back at any stage.
I would like to further investigate your case. Would you be so kind to drop me a line with your order number?

Waiting for your feedback.

Best regards,
Cody J.
Customer Experience Manager

Pennsylvania
1 review
2 helpful votes
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Poor writing
June 22, 2017

I ordered a paper from this website. The writer was obviously not from the US or English wasn't the first language. I uploaded everything that was to be in the report. I recieved the first draft and so many words were misspelled or did not have the proper
Mechanics. I requested a revision and insisted the writer look at all the documents I submitted regarding the assignment and fix the grammar errors. So, you know what I recieved in the revision? Same misspelled words and grammar errors, an extra paragraph that didn't help and made the report more confusing. So I paid for something for nothing. I will never procrastinate doing my work again!

Date of experience: June 21, 2017
Iris T. — CustomWritings Rep
over a year old

Dear Martina H.,

Thank you for sharing your feedback with us!

First of all, please, accept my apology for the inconveniences caused. The majority of our writers are not native speakers, but there is an option to request ENL writer on the order form. This costs a little more, but it is worth every penny if you're a native speaker yourself.

If you provide me with your order number, I will be glad to revisit your paper and see if there is anything I can do at this point.

Best regards,
Cody Johnson
Customer Experience Manager

Michigan
1 review
2 helpful votes
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Not recommended
December 21, 2016

The writer did not seem to have a solid grasp of English, I probably spent as much time fixing it as I would have writing it.

Date of experience: December 20, 2016
Iris T. — CustomWritings Rep
over a year old

Dear John H.,

Thank you for the feedback and sorry for your negative experience. We did not mean to let you down.

Please, specify your order number. It will be really helpful to check your case and avoid past mistakes!
Waiting for your response.
Happy holidays to you and your family!

Best regards,
Cody Johnson
Customer Experience Manager

Washington
1 review
0 helpful votes
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Could be better
November 30, 2016

I expected to get an A for the money I paid, but I didn't. My professor said my essay was far from perfect.

Date of experience: November 29, 2016
Iris T. — CustomWritings Rep
over a year old

Dear Jacy C.,

Thank you for sharing your feedback with us.

I am sorry to hear about your negative experience. Can you please, provide more details? Your order number might be useful.

Looking forward to your response.

Best regards,
Cody Johnson
Customer Experience Manager

Louisiana
1 review
3 helpful votes
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Initially I was scared to use this service. I needed a research paper done for a college course it needed to be 8-10 pages and had detailed instructions. My success in this class depended on this paper being at 100%. I took a chance and did it. Absolutely the best decision I could have ever made. I submitted all the instructions, I did choose the more expensive option to have my writer be a "English as first language" writer. I gave my order well in advance with like a two week turnaround. The paper came back on time with all required information covered. The paper was worth 35% of my grade and I received a 35/35 talk about happy. I will most definitely use this service again.

Date of experience: June 16, 2016
Iris T. — CustomWritings Rep
over a year old

Dear Glow G.,

Thank you for your feedback. I find your tips very useful! This is exactly what we are recommending our clients: clear instructions + adequate time + suitable writer = success.

Looking forward to our future cooperation.
Do not hesitate to continue working with the same writer.

Warm regards,
Cody Johnson
Customer Experience Manager

Texas
1 review
5 helpful votes
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I paid $383.00 for a paper, asked for hi-quality writer, senior level writing. I had to ask for three revisions! The paper STILL came back "needs revisions" and "unacceptable". Then they said I ran out of time and would have to PAY for any more revisions, $180.00! How could I trust that I wouldn't get the same again! I had to pay another writing site to fix the paper, but I for sure was not going to give CUSTOM WRITING any more money! The writer had VERY clear instructions from the get go and CLEAR revision instructions and it still came back everytime with one revision, major of the revisions were not even addressed. I WILL NEVER USE THIS COMPANY! STAY AWAY!

Date of experience: March 26, 2016
Iris T. — CustomWritings Rep
over a year old

Dear BellieJo Y.,

Thank you for sharing your experience. Please, accept my sincere apology for any inconveniences caused. Can you please specify your order ID? I'd like to check on it.

Our team does everything to produce high-quality writings that correspond to customer instructions. The preview version of the order provides you with a chance to read your paper before you accept it. You can always get your paper revised if something is missing or needs changes. Indeed, after a customer approves his/her paper, revision time becomes limited to 7 days (21 days for orders with progressive delivery). I believe this is what happened in your case, right?

Your prompt response will be highly appreciated.

Best regards,
Cody Johnson
Customer Experience Manager

Ukraine
2 reviews
1 helpful vote
Follow Yuhong L.
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I ordered an essay for my class. I got it on time. Of course, it was not perfect and it didn't get A. But I didn't order an A essay because I knew my profesor will think that I cheated. So, it was fine.

Date of experience: October 19, 2015
Iris T. — CustomWritings Rep
over a year old

Dear Yuhong L.,

Thank you for your positive review. We always do our best to satisfy the needs of our clients.

Feel free to contact me directly in case you ever need my assistance.

Best regards,
Cody Johnson
Customer Experience Manager

Ukraine
7 reviews
46 helpful votes
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Truly said, I can't even imagine that such a low quality of work is possible. For such a high price! Looks like my essay was written by child who don't even know how to write! I'll read all possible reviews from different sites like http://essayservicejudge.com/review-customwritings.php before entrusting work for some new company. Some reviews really worth trusting and usually they wrote not only about advantages but disadvantages also.

Date of experience: September 22, 2015
Iris T. — CustomWritings Rep
over a year old

Dear Tatiana S.,

Thank you for your feedback.

We are constantly working on improving our services. Reviews like this one help to eliminate bad experiences. We would really appreciate if you can specify your order number so that we check on the writer's performance (you can reply to me via this site or in any of your orders).

We have a great team of hard-working responsible writers, and we do not wish one bad experience to harm our future cooperation.
Your prompt response will be highly appreciated.

Warm regards,
Cody Johnson
Customer Experience Manager