I ordered some rims with a 3 week lead time. They showed up in a week. Super happy with the turn around time.
The product was just as advertised. Fit well with the concave lines on windshield. Excellent product!
Thanks for the feedback, Haley!
It was really good I'm happy with what I got and the wheels came out super awesome the only thing is I wish I got different tires but that is on me that I did that other than that I love what I got
Thanks for the feedback, Brian!
Very knowledgeable about there products and very friendly staff and service when need to talk to someone
Thanks for the feedback, Michael!
Customer service reps were extremely helpful and friendly! I received my Package a day earlier than expected.
We’re happy we could help out, Carrier! Thank you very much for your support!
I am very pleased with my experience through custom offsets. Everything arrived on time, and there was no damage.
Thanks for the feedback, Makenna!
Great customer service and delivered way faster than except would definitely purchase from there again
Thanks for the support, Shaun!
These guys are the best with customer service, wheel selection and many more. I recommend custom offsets to all my friends.
We're happy to hear that! Thanks for the support, Zachary!
Good service on time delivery no problems at all. Very satisfied and will be doing farther business in the near future
Thanks for the feedback, Bruce!
Tires out of round. Now im in a nightmare. Missing hardware. Takes long time to get wheels. Buyer beware.
Custom Offsets is an outstanding company. They go above and beyond to make sure their customers are well taken care of!
Thanks for the feedback, David! We appreciate it!
It was great everything got delivered in perfect condition and I'm loving my new truck even more now with the wheels
Thanks for the feedback, Gabriel!
Very Good to work with! Fast Delivery! Product arrived in secured package. I will buy from them again.
Thanks for the feedback, Cindy!
Easy navigating and finding what I wanted. EmaIls with videos we're super helpful. Wheels/tires came earlier than expected!
Thanks for the feedback, Nicole!
Looks super sharp Delivered on time great product. Didn't have any issues with delivery and were well packaged
Thanks for the feedback, Chad! We appreciate it!
Big disappointment. Been waiting for 2 weeks. Still nothing. I contact custom offsets. No reply..
Rob - There seems to be a bit of misunderstanding regarding our timelines as we have always informed customers that our wheel/tire package delivery timeline is 14-21 business days. This includes shipping time coupled with the time needed to mount/balance/package an order. Please reach out to us at sales@customoffsets.com with any questions. Thank you.
I love my fuels I got from Custom Offsets. I love how they look on my truck, but I will be buying wheel spacers soon so I have a stance look with it!
We're happy to hear that! Thanks for the feedback, Jaycee!
Ordered new rims and tires on June 27th and a week later they were at my house and on my truck that's what I call service.
Thanks for the feedback, Robert!
Was a little impatient being that the suspension was on backorder but thoroughly pleased with the overall experience
Thanks for the feedback, Andy!
The only thing I have too say is that I can get ahold of the tire manufacturer too set up the warranty. Otherwise great experience
We're happy to hear that! Thanks for the feedback, Jacob!
Overview
Custom Offsets has a rating of 3 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Offsets most frequently mention customer service, wheels tires and fast delivery. Custom Offsets ranks 4th among Tires sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Chris!