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CurrentBody

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Illinois
1 review
0 helpful votes
Follow Jennifer C.
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I had a great experience shopping with current body. I had been wanting one of their LED masks for some time. After hearing great reviews online and wanting to invest in my skin I decided to finally treat myself. The product was shipped quickly and arrived in perfect condition. I have been recommending to friends and family already.

Date of experience: June 28, 2023
GB
3 reviews
17 helpful votes
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AVOID AT ALL COSTS.
September 11, 2021

Returned an item on the 2nd September, they received it and signed for it the next day 3rd September, and I have yet to receive a refund, or even an acknowledgment of the return. I have sent multiple emails only to be ignored. If you search the internet they do this often - do not acknowledge returns, and ignore customers. Please research this company on Google before buying from them. Do not just read the comments here. I'm sorry I didn't research further.

A dreadful company, selling extremely high priced items, ignoring people, and not acknowledging documented returns. Please avoid at all costs and shop elsewhere.

Date of experience: September 10, 2021
Florida
1 review
2 helpful votes
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Absolutely would not recommend. This is a company that does not answer their phones nor their chat is available. Should you need to make any changes you can't. They just take your money. They expect for you to pay to return a damaged item and states they will decide to refund or not your money.

Date of experience: November 29, 2022
Texas
1 review
0 helpful votes
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Recently purchased the Clarisonic Mia Prima from Currentbody, and it has made a noticeable difference in my skincare routine. Fast shipping and excellent customer service. I'll definitely be shopping with them in the future!

Date of experience: June 22, 2023
New Mexico
1 review
2 helpful votes
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I love the range of beauty devices available on CurrentBody. I recently purchased the Clarisonic Mia Prima, and it has made such a difference in my skincare routine. Fast shipping and excellent customer service.

Date of experience: May 20, 2023
Poland
1 review
0 helpful votes
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Led mask was on sale on Currentbody just before Easter for 139 pound (after 10 pound coupon deduction). Buying experience is seamless and easy. Received the package in Kuala Lumpur within 4 days after buying. Delivery by DHL. The only negative has to pay import tax for 25 UK pound vs 139 UK pound of the product price. Cannot comment on the product efficacy yet, but it seems to be working well without any problem.

Date of experience: June 27, 2023
District of Columbia
1 review
0 helpful votes
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Super fast delivery
June 30, 2023

Ordered a Clarisonic Mia Prima from current body and was amazed at how quickly it arrived! The product itself is fantastic and their customer service was very helpful. Would definitely recommend current body.

Date of experience: June 29, 2023
Texas
1 review
2 helpful votes
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LOVE my Nuface Trinity! No pain at all, easy to use. Ordering was easy, delivery was prompt, overall a great service. This is now part of my routine and I can see a difference already. Great product I would wholeheartedly recommend this to anyone. Not sure what is do without it now!

Date of experience: May 21, 2023
Virginia
1 review
0 helpful votes
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Scam
January 17, 2024

I never got my order so I asked for a refund last week for a purchase I made for over $500. They ghost me and I am still asking for a refund another week later and they tell me my package hasn't been delivered. ITS NOT! THAT'S WHY I AM ASKING FOR A REFUND STILL. Also, according to their tracker they only sent the sleep mask and not my LED mask. So not only are they unprofessional when it comes to packaging and making sure they deliver it to the right address but they do not give you your full order. Anyways, they still haven't responded to me and there is no phone number on their website. They force you to communicate through email that takes FOREVER. They say they have a money back guarantee but I've been trying to get my money back for 2 weeks now. Would really like my $500 back for items I cannot even enjoy. Thanks for scamming me!

Date of experience: January 17, 2024
Illinois
1 review
0 helpful votes
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Current body provided excellent service and the product I ordered, the Nuface Trinity, works like a charm. The shipping was fast and the packaging was secure. I'm truly satisfied with my purchase and will be recommending them to others.

Date of experience: July 19, 2023
Tennessee
1 review
2 helpful votes
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I've ordered multiple beauty devices from Currentbody, and I have never been disappointed. Their selection is fantastic, and the products always arrive quickly and in perfect condition. I'll continue to shop with them in the future.

Date of experience: May 27, 2023
Colorado
1 review
2 helpful votes
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I had a small issue with my Nuface Trinity order, but Current Body's customer service team promptly resolved it. They were friendly and efficient. I'm thrilled with my purchase and will be a returning customer.

Date of experience: June 2, 2023
Australia
1 review
5 helpful votes
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I bought Currentbody LED masks for face and neck. The device stopped working after 10 goes. When I asked for warranty Currentbody said no. I had keep my beauty devices and make-up in my bathroom drawer and they said I cannot access warranty because it's probably water damage. They did not even check - I guarantee there's no water access in that drawer where there's make-up and towels.

They did not post my review either - they must filter bad reviews to get their star rating up. What a scam!

Date of experience: July 23, 2023
Canada
1 review
3 helpful votes
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I have been waiting for my order for three months. I have been trying to contact customer service but they went quiet and will not answer emails. Their phone number doesn't work and there is no live chat option. DO NOT buy from this company. I wish I was these reviews earlier.

Date of experience: January 26, 2022
California
1 review
12 helpful votes
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I placed my order on Dec. 11, today is Dec. 23. I checked my order status, they have not even shipped my order! They do not answer on the phone, email, and no chat available!
Not sure if I can dispute my international purchase. I was assuming I bought on US site.

Date of experience: February 23, 2021
Washington
1 review
0 helpful votes
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Great experience!
June 8, 2023

My first time ordering from CurrentBody, and it was a great experience. The product, the Clarisonic Mia Smart, came in perfect condition, and their customer service was very helpful when I had a question. Will buy from them again!

Date of experience: June 8, 2023
Nevada
3 reviews
11 helpful votes
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Don't order from here!
January 30, 2022

Yes, the negative reviews are true. They don't return or refund and also they sell your private information and you will be bombarded with spam text messages and emails. I purchased two bottles of gel opened and leaked during transit and they did not return or exchange my itmes. I had to dispute my charges. They do not respond to you because they don't have customer service. What bunch of scammers!

Date of experience: January 29, 2022
California
1 review
2 helpful votes
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Worst company!
April 30, 2022

If I could leave a zero I would. I was sold a defective device and they don't send return shipping label or an address to return the item. They refused to provide a replacement. Also when calling customer service they are always closed. This device was expensive and I had to save to buy it very disappointed.

Date of experience: April 30, 2022
Arkansas
1 review
4 helpful votes
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Scammer buyer beware!
March 6, 2023

Zero stars aren't an option! Scammed! I purchased i Touch Sure less than 20 days ago w/warranty never worked! I've contacted customer service several times refused refund or honor warranty. Asked me to send video to prove doesn't work. This is supposed to work inside my body so I guess they are asking me to send explicit video. Junk and scammers from start. Currentbody doesn't post their negative reviews I know because I submitted one it's not posted!

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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Excellent customer service. Through no fault of CurrentBody, my package arrived torn open and empty. This was resolved quickly and without any quibble and within days I received my product. Very happy customer and will continue to purchase from this company.

Date of experience: July 3, 2023

Overview

CurrentBody has a rating of 1.9 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurrentBody most frequently mention credit card, phone number and return label. CurrentBody ranks 91st among Fitness Equipment sites.

service
76
value
68
shipping
69
returns
67
quality
59
This company does not typically respond to reviews