I had a great experience shopping with current body. I had been wanting one of their LED masks for some time. After hearing great reviews online and wanting to invest in my skin I decided to finally treat myself. The product was shipped quickly and arrived in perfect condition. I have been recommending to friends and family already.
Returned an item on the 2nd September, they received it and signed for it the next day 3rd September, and I have yet to receive a refund, or even an acknowledgment of the return. I have sent multiple emails only to be ignored. If you search the internet they do this often - do not acknowledge returns, and ignore customers. Please research this company on Google before buying from them. Do not just read the comments here. I'm sorry I didn't research further.
A dreadful company, selling extremely high priced items, ignoring people, and not acknowledging documented returns. Please avoid at all costs and shop elsewhere.
Absolutely would not recommend. This is a company that does not answer their phones nor their chat is available. Should you need to make any changes you can't. They just take your money. They expect for you to pay to return a damaged item and states they will decide to refund or not your money.
Recently purchased the Clarisonic Mia Prima from Currentbody, and it has made a noticeable difference in my skincare routine. Fast shipping and excellent customer service. I'll definitely be shopping with them in the future!
I love the range of beauty devices available on CurrentBody. I recently purchased the Clarisonic Mia Prima, and it has made such a difference in my skincare routine. Fast shipping and excellent customer service.
Led mask was on sale on Currentbody just before Easter for 139 pound (after 10 pound coupon deduction). Buying experience is seamless and easy. Received the package in Kuala Lumpur within 4 days after buying. Delivery by DHL. The only negative has to pay import tax for 25 UK pound vs 139 UK pound of the product price. Cannot comment on the product efficacy yet, but it seems to be working well without any problem.
Ordered a Clarisonic Mia Prima from current body and was amazed at how quickly it arrived! The product itself is fantastic and their customer service was very helpful. Would definitely recommend current body.
LOVE my Nuface Trinity! No pain at all, easy to use. Ordering was easy, delivery was prompt, overall a great service. This is now part of my routine and I can see a difference already. Great product I would wholeheartedly recommend this to anyone. Not sure what is do without it now!
I never got my order so I asked for a refund last week for a purchase I made for over $500. They ghost me and I am still asking for a refund another week later and they tell me my package hasn't been delivered. ITS NOT! THAT'S WHY I AM ASKING FOR A REFUND STILL. Also, according to their tracker they only sent the sleep mask and not my LED mask. So not only are they unprofessional when it comes to packaging and making sure they deliver it to the right address but they do not give you your full order. Anyways, they still haven't responded to me and there is no phone number on their website. They force you to communicate through email that takes FOREVER. They say they have a money back guarantee but I've been trying to get my money back for 2 weeks now. Would really like my $500 back for items I cannot even enjoy. Thanks for scamming me!
Current body provided excellent service and the product I ordered, the Nuface Trinity, works like a charm. The shipping was fast and the packaging was secure. I'm truly satisfied with my purchase and will be recommending them to others.
I've ordered multiple beauty devices from Currentbody, and I have never been disappointed. Their selection is fantastic, and the products always arrive quickly and in perfect condition. I'll continue to shop with them in the future.
I had a small issue with my Nuface Trinity order, but Current Body's customer service team promptly resolved it. They were friendly and efficient. I'm thrilled with my purchase and will be a returning customer.
I bought Currentbody LED masks for face and neck. The device stopped working after 10 goes. When I asked for warranty Currentbody said no. I had keep my beauty devices and make-up in my bathroom drawer and they said I cannot access warranty because it's probably water damage. They did not even check - I guarantee there's no water access in that drawer where there's make-up and towels.
They did not post my review either - they must filter bad reviews to get their star rating up. What a scam!
I have been waiting for my order for three months. I have been trying to contact customer service but they went quiet and will not answer emails. Their phone number doesn't work and there is no live chat option. DO NOT buy from this company. I wish I was these reviews earlier.
I placed my order on Dec. 11, today is Dec. 23. I checked my order status, they have not even shipped my order! They do not answer on the phone, email, and no chat available!
Not sure if I can dispute my international purchase. I was assuming I bought on US site.
My first time ordering from CurrentBody, and it was a great experience. The product, the Clarisonic Mia Smart, came in perfect condition, and their customer service was very helpful when I had a question. Will buy from them again!
Yes, the negative reviews are true. They don't return or refund and also they sell your private information and you will be bombarded with spam text messages and emails. I purchased two bottles of gel opened and leaked during transit and they did not return or exchange my itmes. I had to dispute my charges. They do not respond to you because they don't have customer service. What bunch of scammers!
If I could leave a zero I would. I was sold a defective device and they don't send return shipping label or an address to return the item. They refused to provide a replacement. Also when calling customer service they are always closed. This device was expensive and I had to save to buy it very disappointed.
Zero stars aren't an option! Scammed! I purchased i Touch Sure less than 20 days ago w/warranty never worked! I've contacted customer service several times refused refund or honor warranty. Asked me to send video to prove doesn't work. This is supposed to work inside my body so I guess they are asking me to send explicit video. Junk and scammers from start. Currentbody doesn't post their negative reviews I know because I submitted one it's not posted!
Excellent customer service. Through no fault of CurrentBody, my package arrived torn open and empty. This was resolved quickly and without any quibble and within days I received my product. Very happy customer and will continue to purchase from this company.
Answer: Yes! I ordered an £800 product (Wellbox) and it arrived the next day. I had a question about how to use it and they got back to me the next day with helpful advice.
Answer: The price was significantly less than all other websites including eBay
CurrentBody has a rating of 1.9 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurrentBody most frequently mention credit card, phone number and return label. CurrentBody ranks 91st among Fitness Equipment sites.