Crutchfield

Purchased the Pioneer TS-G680 speakers for a 2010 F150 Supercab. These were the OEM size, so no brackets were required for installation. However, Pioneer provided what I call a plastic spacer, which fits on the front of the speaker. No mention in installation instructions of what they were for but after comparing the OEM speakers it became apparent to me that these separate spacers were to protect the door panel from rubbing the speaker. The problem was that that these spacers did not snap or glue in place on the speaker so they kept falling off. I thought that the door panel would hold it in place so I reassembled the driver side door an moved on to the passenger door. Well now I began to second guess my self and went up to Lowes to get some clear caulk to put around the rim, carefully not getting on the speaker material, to attach the spacer. That worked good and I put the passenger door back together. After contemplating this a little I thought that I better take the drivers side panel off again (naturally harder to do since there are more electrical plugs to disconnect) to attach that spacer ring with the clear caulk so it won't fall off later on. Well this ring was not as flat as the other one so it took some time after bracing the ring, for the clear caulk to set up. What turned out what I thought to be a hour job was 6 hours of frustration. Speakers sound good, but the non-mention of what the spacers are used for and that they didn't attach to the speaker flange, results in the low rating. In fact for all I know is the spacers weren't even required. However, as stated earlier I tried to compare to the OEMs which had a spacer and foam on the flange to these new ones.

Called with stereo install? 5 times and we got everything going as it was complex install,,,,,,

I didn't know what size speakers would fit my car and going to crutchfield.com made it very easy it let me choose my vehicle and pulled up every speaker that would fit it and very reasonable prices

Lee at Crutchfield was so helpful to me. I can't wait to install the items I bought for my old car!

Ordered the BDI 8173 console, which never arrived and cannot get refund until item is located and sent back to BDI (I'm out the money for now, no timing for whether I can even get over $3k back from Crutchfield). Crutchfield, BDI, nor the shipper (CEVA) take any responsibility. Please know that depending on where you live, Crutchfield/BDI will ship through a company called CEVA. Please read the reviews for CEVA before deciding to purchase anything from BDI through Crutchfield as you are taking a significant risk of losing time or money as a customer.

As many who have had items delivered from CEVA can attest, you take the personal risk as a customer that i) product is damaged, ii) product never arrives or arrives days to potentially weeks and months past the expected shipping date (yes no joke, please consider my experience and that of countless others who have taken the time to post reviews), and iii) before anything arrives at your home, you must proactively track down and contact CEVA before anything is scheduled, a very time consuming and cumbersome process that may take multiple 30+ minute long phone calls -- CEVA will not proactively reach to you to schedule delivery, even if the item is waiting in their warehouse.

As a consumer, you will also not be able to actually contact BDI. You are dependent on Crutchfield to resolve issues with BDI, which is an absolute circus. As a result, if there are problems, you are likely to be the one responsible for tracking your item down to get a refund. In fact, almost every conversation with Crutchfield involve instructions for what I should do next (instead of what they would do to resolve the issue and get back to me).

People make the company what it is today and for 30 years past and present.
Keep up the good work..

Good product, and fast delivery, good choice for your electric device!