Easy and easy. Delivery on time with good follow up.
My dress came damaged with a visible tear in the netting of the dress
Got my dress in 2-3 days after shipping confirmation
It said 2-3 days. Been over a week, nothing has shipped.
Reached out regarding my shipment and was pleased to get a quick response.
I received my order in less than a week! I could also track my order and shipping.
I don't know what to say what I can say first time I ordered from you that was a nice service
I brought a dress for my wedding reception, I'm waiting to wear it so I can post it! I LOVE IT SO MUCH!
It is very easy to shop. It is very easy to return. It is very easy to receive a refund.
The material is itchy and it is loose in the mid section, Dress is not flattering
My order experience was very good. I received my order and it's excellent.
Easy process and value for money received. The fit was as expected and the color was as described.
Inner padded cups were not straight they were clumped
Amazing dress and amazing customer. Fest delivery. Thank you
Very helpful. Very thorough. Very prompt. Always called back promptly!
Wonderful Customer Service!
I received my order well packaged and very quick! I am very satisfied!
Great experience, very fast delivery and overall great service
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.