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Construction Gear

Overview

Construction Gear has a rating of 4 stars from 499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Construction Gear most frequently mention customer service, good quality and great price. Construction Gear ranks 4th among Boots sites.

service
17
value
46
shipping
47
returns
7
quality
45

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6,119 reviews
Sponsored message from Construction Gear
Large selection of customizable work wear.
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How would you rate Construction Gear?
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Washington
1 review
1 helpful vote
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Good product delivery
January 8, 2024

Despite being expected to be delivered by the end of the new year, my delivery which consisted of cotton workshirts, safety glasses and Timberland work boots actually arrived two weeks ahead of schedule.

Date of experience: January 7, 2024
New York
1 review
0 helpful votes
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Returning a great, too great of a product.
April 6, 2023

Bought as a gift for a friend but as it turns out the construction of the boot is so thoroughly protective than a more common boot that right away the strength and weight of materials was too much to bare for my nonconstruction worker young man. So regrettably I am returning the boots. Made easy by Customer Service. Thank you.

Date of experience: March 7, 2023
Texas
1 review
2 helpful votes
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A 5 star experience
January 6, 2023

Extremely satisfied with the whole experience from the time I placed my order. Company did an excellent job informing me of exactly every aspect of what ro expect. From the time package was shipped to the exact time it would arrive. I was updated always on the very status of transaction. I'm am a very satisfied customer and I will definitely be a repeating customer.

Date of experience: December 7, 2022
Maine
1 review
0 helpful votes
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I absolutely love the boots. Unfortunately they dont fit. Im having a little difficulty figuring out how to return for a larger size. But overalls I love the look, but know the steel toe wont stretch over time. Cant wait to size up and wear them.

Date of experience: February 4, 2018
North Carolina
1 review
1 helpful vote
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Good, first buying experience!
November 11, 2022

Great buy for a first-time shopper on your site! I googled up the brand and model of the product because I know exactly what I wanted...and there you were with the best price! Would do business with you again in a heartbeat! Thanks!

Date of experience: October 11, 2022
Maine
1 review
2 helpful votes
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Carolina boots
May 11, 2023

I received the first pair quickly but they were too small. I called a rep. And she said no problem. She E-Mailed a shipping label, I sent them back. About 4 days later I rec. The right size.
The boots are great, good quality good fit. I'm glad I bought them.

Date of experience: April 10, 2023
California
1 review
1 helpful vote
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Different Material
September 8, 2023

I had purchased the same gloves before I was very satisfied. But this time the gloves description same price. Gloves were totally different material. So thin compare to the ones I got before and bern using them and ripped so easily. Not very satisfied this time.

Date of experience: September 7, 2023
Andrea O. Construction Gear Rep
over a year old

Thank you for your review Alejandro. If you are in need of an exchange or return please contact our customer service team at 877-411-0036.

Indiana
1 review
1 helpful vote
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1 week after quickly taking my payment still have not received my order. The only way I could get any info on my purchase was to call. The support person just keeps saying it will ship in a few days... BS!

Date of experience: October 11, 2018
New Mexico
2 reviews
0 helpful votes
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They lie about their inventory of apparel. Constantly. Everything shows as in-stock on line. Then you order, wait two days, and get a month long back order notice. The paid liar will then say: "It's our vendors fault"! (It's your website dummy), "We don't ship partial orders unless you request it." (Your own invoice shows you have zero stock) or any other lie. Most importantly, the company simply didn't care that they lie, or that it causes inconvenience. Want to be lied to? Keep shopping here.

Date of experience: January 3, 2020
Washington
1 review
19 helpful votes
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Bought two pair of yellow leather gloves several years ago for my husband - one for work, one for home; he's an electrician for a local auto dealership complex and often works on live circuits because he doesn't want to slow mechanics' work by shutting the power down. He really likes these gloves because they're soft so he can still 'feel' with his fingers and they 'give' so don't constrict his hand movement like other, thicker leather gloves would do. The gloves worked fine until recently when one split along a seam and he got a shock because of the bare spot; here's hoping the new pairs will not fail at the same point, because they're really great!

Date of experience: May 17, 2017
Texas
2 reviews
0 helpful votes
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Purchased two pairs of women's cargo pants. The price was very reasonable. I am pleased with both pair, however the darker color was a bit larger fit. They were described as mid-rise, but they were a bit lower cut than I was expecting. Fabric weight is perfect. Quality is very good. Wish they offered Short length. I am 5'4" and will need to hem two inches to wear with tennis shoes or work boots. Delivery was delayed by UPS because they delivered to the wrong routing station. Still I received in less than a week.

Date of experience: March 13, 2018
Texas
2 reviews
0 helpful votes
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Excellent selection of Wrangler products. Absolutely horrible delivery time. Standard delivery took 2 weeks after order processing. Seriously, It's 2018 yu'al. If all the other online stores standard delivery time can get their product to their customers in 5 days or less this store can too.

Date of experience: March 25, 2018
Michigan
1 review
0 helpful votes
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Stick with amazon
December 6, 2019

Been 3 weeks not shipped yet. I ordered a coat for the winter not the spring.
I found the link to customer service is non functioning. I did try to call but was
Too late already closed will try again tomorrow, hope for refund order elsewhere.

Date of experience: December 2, 2019
New York
1 review
0 helpful votes
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Not satisfied
October 1, 2018

I ordered work shoes a week ago. I have no idea when they will be shipped or arrive. I am currently on hold with them for 30 minutes and counting. I have already been charged for my shoes. I haven't gotten an email saying they have been shipped. I'm not able to keep track of any progress with the order. Probably wont be buying from them again.

Date of experience: October 1, 2018
Pennsylvania
1 review
1 helpful vote
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Reliable store, just had a back order that caused my item to come much later than anticipated. The quality of the items were still very nice for the price, so they are still very much worth buying from. I will be purchasing from them in the future.

Date of experience: September 1, 2017
Texas
3 reviews
14 helpful votes
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Terrible seller. They are a two bit re-seller that is peddling stuff that they do not have, can not get, and things that have been out of production and unavailable. Never received my items and had to file a claim through PayPal. They lied on several occasions about my order but never delivered. Only emails from them were to like them on Facebook, yea right.

Date of experience: August 28, 2017
Washington
1 review
1 helpful vote
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Never received item and company will not assist.
October 11, 2023

Order process was OK. Allegedly item was shipped via USPS. Somehow they were lost in transit. 20+ days later and I still have not received my order. Tried to contact Construction Gear and they basically stated it was not their problem. They would not replace the missing item or refund my money. Terrible customer service.

Construction Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
California
1 review
16 helpful votes
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Rain gear was perfect
January 27, 2018

Even though it doesn't rain much in Southern California, we do get occasional downpours. I have these rain slickers ready for my field inspectors and field engineers. They are bright enough to be seen by all, they have hoods to keep the rain off their necks and they are long enough to provide almost full body coverage. My field crew is happy with these slickers. Thank you.

Date of experience: January 26, 2018
India
7 reviews
0 helpful votes
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Very nice and amazing construction safety equipment offered by Construction Gear. I really liked the quality of the products, they are of high quality. The work boots are excellent. Feels super comfortable while wearing, Nice grip and cool design. Shipping service is also good. Order arrived on time and safely delivered.

Date of experience: May 4, 2021
Alaska
1 review
11 helpful votes
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Good buy
September 2, 2017

I purchased several items for a tradeshow, happy with most of them except the headlights, they were $9.99 (on sale) but did not come with any charger, batteries, or any way to turn light on. The batteries are special rechargeable and cost 50.00. And you don't carry the batteries or charging cord. This item is no use to me. Guess I should have read the fine print.

Otherwise, everything was great... good prices, good items, good service, fast delivery. Thank you.

Date of experience: September 1, 2017