CompressionStockings

I have had 6 positive dealings with this online dealer over the years including reimbursement of a returned item but my most recent transaction leads me to believe that they are just selling inventory without dealing with customer service
I purchased a pair of stockings that didn't fit I sent them an email through their site with a 2-3 week delayed response I went through their protocol for returning the item 4mo ago and no reimbursement or response to emails regarding the returned item
It appears that the company is going out of business clearing inventory

Scam. Take the payment and disappear forever. No response from customer service, no money back. Do not buy from these scammers

Worse company for buying socks.

1 order 3 pair of socks worth $148 for my old parents.
At first they charged on my card without sending any order process or shipping info. You will never get any information of order from them.

After waiting about 10days I received 1st pair(quality was bad). Since they don't have CS no so I sent email about my order and how to return the bad pair I don't want. They then gave me one tracking no for the product with I have already received, no info about return. Then I sent another email about missing 2 pair of socks. After 2 day they send me another tracking no. Saying it shows you have already received the product. By the meantime I received 2nd pair.
Then I ask them about the 3rd pair. They kept providing me the two tracking no they already gave me for the 2 pair I received. At this point I stopped asking about return process. After waiting 2/3 days, I again asked about missing pair. They kept asking in the email did I checked properly, if I checked my mail box, PO box. I told them I checked every where. Then they told can you check again?

Then I said, since you gave me 2 tracking no then that means all pair suppose to come in those to packages. Since the missing pair was not any of those two packages then means you never send me the last pair. Why you are asking me to check again? Unless the parson replying my email pack all 3 pair and ship them by herself how she is sure they send all 3 pair to me.

Then told them enough is enough. Either replace or refund me otherwise I will file complain to consumer right union. They never replied.

They just stole 110 dollar from me. I am writing the complain letter.

I wise I could give them -100 rating

I had to 2 day ship a compression sleeve for my flight because I couldn't find mine. I ordered the same sleeve, the same manufacturer (lymphedivas) and the same size. When I received it (after I paid 20 dollars in shipping) it said small, long instead of small regular (as the site stated). Apparently the manufacturer changed their definitions for long to mean regular and short to mean what I used to order as regular. I wrote their customer service and 5 days later I received a response. They stated that I should have re-measured my arm and checked the new size names to know I should now have ordered a short. Told me they would refund me and waive the shipping fee on the new one but I would have to pay shipping to return. What? I was out a 20 dollar shipping fee and the money to ship it back to them. Incredibly rude email and confusing site. I will NEVER order from here again. I'm going to keep the long sleeve and fold it over. Do NOT order from this website. There are lots of others out there.

Beware! Do not get scammed by this company compressionedge.com. I placed my order on Mar 3,2021 and as of May 26th the goods have not arrived yet. They claim they shipped the goods via USPS with tracking number, but it most likely got stuck in their partner facility elsewhere (DHL) on Mar 10th and both Compressionedge.com AND USPS claim they can't follow up on the matter. After numerous calls to borh theSE companies, all they can say is that they brought the matter up to their managemrnt, yet they admit that the goods getting stuck with DHL is a common complaint among their customers. Meanwhile USPS shows on their online tracking system that they do not have any further updates on the package, neither can they follow up. All they can do is send me an email to apologise for the inconvenience. I called DHL too several times as well and they claim that they received the goods on Mar 10th, and it was transferred & received at USPS on Mar 12th, but that most likely, USPS never unloaded or scanned the package after receiving it. It is just all fingerpointing and no action on all three - the supplier, DHL & USPS. I believe all 3 are involved in this scam, but especially Compressionedge themselves. And the product was not even shipped from an overseas lication. The transport only happened within the USA. On top of that, after my most recent follow up phone call with them, the company or supplier charged ne another $10.+ for nothing. The original order was over $100.

I've had the need to wear compression stockings since the early 1990's. It's always been a chore, to first off, purchase the darn things, because let's face it they're expensive. Secondly, there are many things to learn about compression sox and CompressionStockings.com attends to all of these many things with consistency. For example with my last order I forgot to order donning gloves but no matter because compressionstockings.com remembered for me and included a pair I my order at no cost to me. Furthermore the aforementioned prices can't consistently be beat, sure I can find sales now and again at different sites that appear to be better but it takes time and energy, at compressionstockings.com it's all at one place, consistently.