Holy $#*! this is the worst website i have ever visitied, keeps telling me that my account "migrated to a new system" and gives me a new link to sign in, then after signing in through the new link, takes me back to the old link that refuses to let me sign in, telling me the same thing that my account "migrated to a new system" if i could give it 0 stars i would
I had to register for a new test date since COVID19 cancelled mine. Despite them probably having many people probably trying to reregister, the wait time was much much shorter than I expected. The man who helped me was able to change my test date quickly and without any hassle. It was much easier than I thought it would be and much quicker too.
I forgot my username and password so i called and they asked for my first and last name, but i accidentally hung up so i called back and then they told me i couldn't log in yet i cant make a new account so now i cannot long in for my ap classes #sucks #screwcollegeboard
They do not tell you on "what to bring for the test" that you have to have a photo uploaded to the website also. Further, they have zero customer service when you complain.
As someone who is passionate about their education, I attempted to review, take notes on, and watch all 8 hours of their AP Calculus Exam Review. The issue with this, is that their review is not only unhelpful as it doesn't explain why specific answers work, but is also a waste of time as the "hosts" spend a good portion of the time talking and not teaching. I am disappointed in the quality of College Board's website and their inability to successfully fulfill their mission of "to connect students to college success and opportunity" as College Board has hindered my ability to be successful in class and in college more than help due to my frustrations with logins, exam reviews, and exams, not give me more opportunities to be successful. College Board is a waste of my time.
After registering for the SAT, a week before the exam I was told the test centre was closed. I know what you are thinking "It's a pandemic it is not the College Board's fault" well I'm sure after explaining you will see that it is. The test centre I registered had been closed for months and College Board still allowed registrations to this centre actively knowing they would not facilitate me or numerous other students who registered. The College Board cares 0 about the best interests of the students and has completely tried 0 to fix the issue in the best way for all wronged students.
I was told they couldn't give me my sons PSAT score because it's saying he choose other as a gender. I can clearly see on my sons personal information site it says MALE. Customer service rep. Told nothing could be done until I email them proof of his gender. HORRIBLE!
Stupid security has to be like fort knox for a damn school website, if you mess your password up (which has to be a specific preset password that is easily forgotten) then you are locked out of you account and HAVE to call their stupid number and speak to an indian tech support scam specialist to get your account unlocked, then you finally get in and you cant find shi because the format is absolute garbage.
The FitnessGram Pacer Test is a multistage aerobic capacity test that progressively gets more difficult as it continues. The 20 meter pacer test will begin in 30 seconds. Line up at the start. The running speed starts slowly, but gets faster each minute after you hear this signal. [beep] A single lap should be completed each time you hear this sound. [ding] Remember to run in a straight line, and run as long as possible. The second time you fail to complete a lap before the sound, your test is over. The test will begin on the word start. On your mark, get ready, start.
Throughout my 4 years of high school ( currently in my 4th as a senior) i have always genuinely hated college board. They're system is an absolute scam! I've never worked with such money hungry, greedy, filthy people than those at college board. It's clear as day that they don't actually care about students or even education at all. Their sole purpose is to suck money out of oblivious students and parents. The worst part of this sham is that they're continuously allowed to do what they do. HOW DOES THE GOVERNMENT ENDORSE PRIVATE SCAM BUSINESSES? Seriously, I pray with my whole heart that this organization gets shut down, they are evil horrible people.
Absolutely sucks. Why is it even a thing? It's absolute trash. Think about it…. Have you ever seen a person who enjoys and likes college board? No right? Theres your prove.
Dumb agents who don't understand English. Calling in to the College Board is a miserable experience. The off-shore agents can't speak nor understand English. They have a high school education level and are unprofessional. Ask for a supervisor and they won't honor your request. They will hang up on you.
College board management, SHAME ON YOU!
UNPROFESSIONAL FOOLS!
Their customer service is not so good. I eventually got the information I wanted, but the process was unnecessarily long and they hung on me for no reason.
They lost my daughters test scores and have terrible customer service. I've been waiting since December 2022 for the score and we've been calling once a week.
It's like they hate all children. Tests are rigged and meant to steal your money. They should be sued.
THEY LOST MY SAT SCORE, CLAIM TO BE A NON PROFIT EVEN THOUGH THEY PAID THEIR CEO 1.4 MIL IN 2019. THEY ARE THE PERFECT EXAMPLE OF CORPORATE GREED AT ITS WORST. ALSO THEY PREY ON CHILDREN TO SQUEEZE AS MUCH CASH OUT OF THEM. EVIL EVIL EVIL!
I am the parent of a student who requested, a month ago, that his expired AP scores be reported to his current community college, so he may apply to transfer to a 4 year school. College Board has not provided the scores, despite his having done everything they told him to do.
My student faxed (yes, can you believe they're still using fax!) his request for his expired AP scores a month ago. He had been told by their customer service that he would receive an email within 2 weeks of submission. He never received an email.
When he calls to see if he can find out what happened, the staff dismisses him, puts him on a hold which leads to a hang-up, claims he has called the wrong number, etc, etc. In other words, conjures every excuse imaginable to avoid spending the time needed to find out why his request has not been filled a month after it was submitted. (He has re-faxed, marking it as a second request as directed by their staff, and also mailed the request form to no avail.)
Whatever their incentive system is for their customer service reps, it's not working. I know things are strange now during COVID. Yet, every student still deserves to receive their scores in the timeframe promised to them by College Board staff when they first inquired.
College Board is acting like one who has no stakeholders to answer to. Why are we putting up with this, fellow parents and students?
The layout is horrible. It's hard to find what you need and the site. My AP Classroom Assignments don't open a lot of the time and are just stuck on a loading screen.
Unbelievably slow, crashes often, loads up segment by segment, and has horrific organization. I hope the website development team isnt grading the computer science AP exams...
Requested an archived score report in October 2020 after months of telephone calls while their archives were closed due to COVID. In addition to the $31 fee, requested a rush which was extra. CSR completely screwed up the personal information transposing numbers in my birthdate, getting my graduation date and test date incorrect. When the score was UNABLE to be found in their archives due to their mistake, they refused to refund the costs. In addition, they launched an investigation/escalation which they informed would take 5-10 business days. However, they did not correct the information. After 10 business days, I asked for them to again correct it. College Board said then that I needed to be patient and it would be resolved soon. Over a month later, it is still not resolved. CSR routinely disconnect me when I call back and give them the case number. They claim their "systems" are down or they cannot work on the issue due to Thanksgiving holiday or claim they have a large volume of calls so a supervisor is unavailable.
Answer: Same here. They are incompetent and just want your money. We have been waiting over 3 weeks for the scores, while others have gotten theirs 5 weeks ago.
College Board has a rating of 1 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with College Board most frequently mention customer service, high school and business days. College Board ranks 282nd among Test Preparation sites.