Coinbase

I have an open case with these people regarding a $1000 transaction that I initiated with Coinbase. Their website tells me that the transaction is complete, however I haven't received my funds yet. I keep writing to them and all i get is the "wait alittle more" response. I am very displeased with their service. I write to you as a warning. For the sake of your sanity and you money, DO NOT DEPOSIT or WITHDRAW any money into this service! They will flat out rob you. I have read the warning from other people and didn't listen. But the warning is REAL. DON'T MESS WITH THESE GUYS, THEY WILL ROB YOU. If you want details, I will give you all the details you need.

HEED MY WARNING! These people kidnap and rape your bitcoins. They are low level shady bottom feeders. They don't care about you the only take your money and give you the finger. I got raped by these scumbags for $1000. I am definitely filing a complaint with the Federal Trade Commission.
To file a complaint Google "FTC". And look for "Submit a consumer complaint"

I'm new to crypto and 61 years old. I sold my first NFT and it was paid for by the buyer in WETH which I did not know was a coin or that it was not ETH. When I went to transfer it out of Metamask to Coinbase to convert to USD and send to Paypal ($1877) Coinbase accepted the transfer but would not release it to me because "it's a coin they do not handle." However, they could have disclosed that up front, rejected the transaction or sent it back so that I, the consumer, would have options to use my money but they don't care. Customer service is a joke, non existent. I have reems of emails between me and a likely bot at Coinbase where they constantly respond with (we haven't heard from you so we are closing your case in 48 hours and we assume the case is settled) which is a lie, completely inaccurate and every email they have autogenerated I responded to with concrete information, screen shots and polite but persistent requests that they return my money and they refuse to do so. My next step is Congress.

They make it very easy to add money to your account. And extremely difficult to get it out.
The worst. Avoid this company at all costs.

Coinbase has no credibility nor transparency.
They say one thing on their app but do the opposite.
Poor customer service

I purchased bitcoin sold it and the company (cionbase) is making me go through hell to get the money from the sale.
DO NOT USE THIS COMPANY FOR ANYTHING!

I haven't been able to get into my acct for three mths Online & phone support sucks & none existing.

I am officially sketched out. Every was going smoothly, I was enjoying Coinbase... and then my account access was suddenly revoked within five minutes of logging out and logging back in. It had something to do with my "location", I use VPN from time to time... but still... I am fully 100% verified. And it has been longer than 4-5 business days. I even reverified myself via the "secure link" they send you... included EXTRA information/documentation proving I am an American citizen on American soil. They still wont tell me what they are doing with my information OR why the heck it is taking them so long when I am OBVIOUSLY following the rules. Unbelievable. I DM'e "Justin from Coinbase", per his request, and I was met with "We'll take a look..."

What does that even mean? I have attempted to contact them on every social media platform available. You all have my information. What are you doing with it? I have a security clearance, and in the process of getting that I was regularly updated. Why can't this happen with Coinbase? They just leave you in the fog, lost, and wondering if you are ever going to get access.

I am not in a prohibited region, I do not engage in any criminal activity. I believe I am being treated like a criminal, and for no good reason. It's been over seven business days, and this has got to be the EASIEST case for them. I cannot imagine what the delay is... and they won't tell me.

This makes me appreciate my bank's and credit card customer service even more.

If Coinbase chooses to respond (I won't hold my breath), only do so if you have answers. If you are going to give me another generic templated answer. Keep it.

If I could give negative stars, I would.
Trying to get through to customer support feels like the movie vivarium

I think it's not so good for me, i want more trading information from this platform, and no more feedback

Someone stole money from my account, Coinbase didn't help. Just emailed that is not there problem.
No safe, no help

Terrible service! They don't have a proper customer service center! They don't give timely updates! The rich know what they doing! Do not use COINBASE WITCH TO BINANCE! $GYEN NEEDS FIXING ASAP!

Scam, Scam, Scam. All for the rich to get richer. If you like money don't use Coinbase App because it's designed to take your hard earned money.

I transfered crypto currency to coinbase website and they ate it up. I lost over $1200 and they said it is not their problem. Don't trust them

Stay away. Zero customer support. They run you in circles. My account was locked and they offered nothing in support. A horrible company.

Avoid this platform. No customer service and cannot talk to anyone with the authority to resolve the issue.

I joined Coinbase on a friend's recommendation that it is the biggest and best crypto exchange. For me it was problems from the start and no help from their so-called "Customer Support". In order to do instant "Buys" I wired a substantial sum to CoinbasePro as well as cash to Coinbase. The funds appeared immediately in my wallets and were immediately frozen. Firstly when I logged in, successfully with UN/PW and cellphone code, I was asked for ID verification, that I supplied with an extremely clear, tried and tested Driving License (back and front), and mugshot with their absurd dated "for coinbase trading" sign next to my mug. After 5-7 such failed attempts, I began my epic (2-4h) discussions with their "Customer Service" - telephone calls and emails. The call team were mostly arrogant, surly, even rude, and totally unable to offer any help whatsoever, except that I would need to wait. Despite never having even made a trade, my account was frozen for 2 weeks and no one could explain why or what I could do about it. On the final call, I asked to speak with an accounts manager to withdraw my funds and close my account. I was told that the managers were not available but someone would call me back in 24-48 hours - which they didn't. It is now more than 1-week since I opened the account and my "Buy" is still disabled and the "Help team" seems to have lost interest in me. So, I searched Google for Coinbase complaints and found many. Seemingly they don't even care much if their customers are hacked and lose their entire wallets - not insured and not our problem seems to be the attitude. Just hoping now that I can get my money back out and move on to a more reliable crypto site. My recommendation is "Dont Use This Site"; find one of the many others that may be smaller but user friendly, reliable, hopefully insured and that allow you to trade crypto!

The worst application if you wanna trade cryptocurrency! Don't ever use it! Day after your money! They don't care about the customer!