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ClickSearch

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California
1 review
1 helpful vote
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Scam!
July 25, 2022

On July 19th I received an email stating that I would receive a full refund in 1-5 business days. This did not happen. I called today and was told that I would receive a call back from a supervisor. This did not happen. Instead I received an email stating that I will receive a refund in 1-5 business days. I called again and was told by your rep that he did not know why I had not received a refund and that he could not help me and he hung up.

Date of experience: July 25, 2022
New York
2 reviews
0 helpful votes
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It appears these guys are crooks!
December 18, 2022

I lost my cell phone and found ClickSearch on Google to see if I could trace it's location history. I paid my $0.95 for a trial subscription, did my search then canceled my subscription. Immediately they tried to charge my account $69.95 but fortunately my bank's computer security software flagged the transaction and robocalled me. It asked if I remembered three transactions, two I remembered, the third I did not. I wound up talking to a security tech and found out the $69.95 charge was from the same alias as the $0.95 trial charge! Sounds like fraud to Me!

Date of experience: December 18, 2022
North Carolina
1 review
0 helpful votes
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Cancellation fee. 9.95
August 25, 2022

This company ripped me off. I don't advise anyone to use them every. Made quite a few phone calls and they still keep taking money out. Was charged. 95 to begin with. Then I called and cancelled on the 2nd day. And on the 3rd day, they took, 39.95 out of my account and I called again and they said it was cancelled. But then they took out 9.95. I called again and he said it was a cancellation fee. On a 3 day trial. There should be no cancellation fee. I never was able to see any thing that I was searching for on this site. Total rip off.

Date of experience: August 24, 2022
Missouri
1 review
0 helpful votes
Follow andy h.
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This site is in short, a 100%total RIP-OFF! If I could give a negative 5 stars, I would. The people working here aren't any help whatsoever. I tried a simple.95 cent search on this site over a month ago, & as soon as I clicked yes to the.95 cent deal I was instantly charged 3 additional charges 2 of $69.75 & 1 for $9.95 as well. I have called these people everyday for over a month, and still no refund. No help at all... I am at my wits end with this bull$#*! site & the drone like operators, that for some reason only repeat the phrase... it has been turned over to our billing department, i will receive a call and a conformation email within the day ALL COMPLETE TOTAL LIES.I think we should start a class action lawsuit against these lying thieving scumbag scammers.The $#*! has got to stop... BECAUSE I WANT MY MONEY BACK!

Date of experience: March 9, 2023
Indiana
1 review
0 helpful votes
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No fair trial!
October 11, 2022

I signed up for a 3day trial, they took $177. The day I signed up,& kept being told my refund was issued, I never got! So no trial no refund & when u did search a name all u got, was what info u already gave them! Complete rip offBeware

Date of experience: October 11, 2022
Michigan
1 review
0 helpful votes
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Can't get a refund
October 11, 2022

If I could I would give click search zero stars. Signed up for 4.95 then got charged 59 dollars 3 times. So roughly 181 dollars and it's been 5 weeks and still no refund.

Date of experience: October 11, 2022
Delaware
1 review
2 helpful votes
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DO NOT RECOMMEND
May 20, 2022

I "joined" then they charged the monthly fee THEN charged for the trial period. I canceled within the trial period and cannot get the monthly fee taken off my credit card. I will have to report this company to the Federal Trade Commission.

Date of experience: May 20, 2022
New Hampshire
1 review
1 helpful vote
Follow J L.
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DO NOT USE! I tried the "Free" trial for. 95 because my son lost his phone & the website said they could locate it. WRONG! They didn't even have the right owner of the phone & the location was completely incorrect as well. Even worse they charged my card MULTIPLE times without my authorization which resulted in my bank shutting down the card. The bank has deemed it fraudulent activity and/or phishing because they didn't even wait for the trial period before they started slamming the card with multiple unauthorized charges. DO NOT USE THIS!

Date of experience: June 9, 2022
California
1 review
2 helpful votes
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Scam
March 22, 2023

Cheated me out of 63 dollars and wont give it back. Shut them down. They charged me three times. All different amounts. This is bs

Date of experience: March 22, 2023
Michigan
1 review
0 helpful votes
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Shady
March 19, 2023

Did a 4.95 trial, but then was charged 69.63. Called to ask they said I bought the 69.63. Beware. Sah

Date of experience: March 19, 2023
Georgia
1 review
1 helpful vote
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NO NO NO NO!
October 10, 2022

I signed up to track a employee with one of my phones. First it said the phone belonged to someone in AZ. Then I realized I was charged the 0.95 for my 3 day trial and suddenly I had a charge for 69 so I quickly locked my card. Almost instantly my card was hit again almost the same time so it was denied. I'm giving these people one day which will be Tuesday because tomorrow is a holiday to fix this and refund my money. If they choose not to then I will file suit immediately after my phone call on Tuesday morning. I know the disclaimers pretty well. I feel like a idiot for even trying. Does anyone know their location? If so please message me *******505. I'm a attorney in Florida and I'm going to run with this at my expense. Their are laws that protect us from these types of company so I will be attacking their means of processing cards first so fair warning to anyone reading my review go ahead and save ur time and money! Even if ur able to get a account they will be getting shut down so anything u pay for u will most definitely lose. And for those who have been scammed by this company please contact me at my number and I will assure u this is not a joke. Thank u

Date of experience: October 9, 2022
Ohio
1 review
0 helpful votes
Follow Linda H.
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Within the first hour of signing up for service, company charged several hundred dollars of unauthorized fees. Continuously giving the run around to refund the charges. Total and complete fraud.

Date of experience: August 18, 2022
Philippines
2 reviews
0 helpful votes
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I used ClickSearch to look for a great friend that I've lost contact with through the years. She was actually living a mere 30-minutes away and we've been visiting each other a lot.

Date of experience: January 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Jill R.
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I have read all the reviews I am currently in the same situation they have taking over 200 off of my debit card this all started July 27 and I still don't have my money now I am forced to take legal action please contact Jill *******317 if you would like to help this from happening

Date of experience: August 19, 2022
California
1 review
0 helpful votes
Follow Rolo H.
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Do not give these people your information or your credit card number because they are scammers I repeat do not trust click search read their BBB reviews and you will see how horrible of a company this is look at their Facebook reviews

Date of experience: January 19, 2023
Connecticut
1 review
0 helpful votes
Follow B O.
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Legally websites are required to remove the peoples personal data per their request and not to sell them. This website AKA https://clicksearch.us/ which holds no physical address and real identity linked to a vague phone number has refused to remove the data and just send generic redundant emails under the masked name and email Donald Bennett (ClickSearch) <*******@clicksearch.zendesk.com>

The website was contacted multiple times after weeks of communication to have the personal data removed but they hang up on the phone and finally refuse to answer to the only number given *******569. FTC should pull this scammers down and this site shouldn't be making money at the expense of other peoples privacy violation.

They have also asked for proving legal documents to have the data remove which was done though this is not something they are authorized to do and it is illegal. Here I also attached the picture of an email showing what they also asked as legal documents which also didn't help to remove my data as mentioned so far. See the picture attached.

Date of experience: July 1, 2022
Philippines
4 reviews
0 helpful votes
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Saved From a Bad Date
January 25, 2022

My friend urged me to run a quick background check on someone I met on a dating app. I am so glad I did because the only truth he told me was his name, everything else was a lie.

Date of experience: January 25, 2022
North Carolina
1 review
0 helpful votes
Follow Ray I.
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Took out way more than said kept telling em they will refund and it's a joke they DESERVE to be jobless ripping people off then telling them they will refund and don't I will be filling a lawsuit they should not get away with this

Date of experience: October 20, 2022
Oklahoma
1 review
0 helpful votes
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Pure Scam Site
December 17, 2022

I authorized a 0.95 charge for 1 name check on 11-24-22. I immediately received a fraud notification from my bank.
This company charged my card 6 times within several minutes for $291.10. I immediately called them, reported the overcharges and canceled my account. I was told the refund would be credited to my account within 3-5 business days. Each time a new charge appeared on my card, I called and reported it. I called in the third day to find out where my refund was. I was assured it would be in my bank account by 5 PM. Called the next morning to state it hasn't been credited.
Called the 6th business day to report no money refunded.
I then filled a fraud claim with my bank who said they would go after this company.
Today is 12-17-22. I have called this company 3 times today. The first time I was told the representative would find out where my refund was. She kept me on hold for over 16 minutes then hung up. I called back several more times only to be immediately put on hold, with no one actually greeting me, then hung up on.
I have not been able to pay my homeowner's insurance, my mortgage, my phone or 2 credit cards this month due to this fraud.
Karma's a real witch.

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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Crappy Service
March 28, 2023

I give them no stars they do really bad business, nothing is updated and make broken promises never!

Date of experience: March 28, 2023

Overview

ClickSearch has a rating of 1.8 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClickSearch most frequently mention day trial, credit card and business days. ClickSearch ranks 122nd among People Search sites.

service
67
value
65
shipping
40
returns
56
quality
57