I had a new MIA 2 but it was defective. I called customer service but they said they won't honor my warranty because it wasn't purchased at an "authorized clarisonic dealer". That's ridiculous! How can I business ignore a warranty just because? This was a brand new, defective item! I've been a customer for over 5 years. No more! Clarisonic is practicing bad business, especially considering the cost of these things.
I had acne for years and this brush was one of the only things that actually helped me control my acne. I don't think you need to expensive version of the brush as it seems to be the same thing as the cheaper models all you get are different brush heads.
My skin condition is much better! I use bugs almost every day. I am so happy! Another huge plus - after cleansing with Clarisonic, the skin perceives moisturizers better. Since the pores are better cleansed, excess sebum removed, the skin is breathing and is ready to take moisturizers and nutrients, oils, as well as acids (who uses them) Naturally, the products work better and our skin becomes even more beautiful!
I always love this product because it really made different on my face, had a lot of acne and dark spots but since I started using this product they all disappeared. Every time i use this product I look younger.
It is a website where products and services of high quality and practicality are disclosed, where it is sought to bring greater satisfaction to its customers and also in the quest to always be within the market competition. With much responsibility, ethics and good conduct.
I heard one of my all time favorite beauty gurus speaking about this so i decided to try it & omg it was love at first touch. I love how it has different heads. The massager & makeup applicator are my favorite i enjoy the soft bristles
I bought it for myself as a birthday present 1.5 years ago. Then I just dreamed of it, considering it a panacea for achieving perfect skin. For a long time I chose the type of the device itself and the type of nozzle. I stopped at the simple Mia 2 model, and took the Deep Pore attachment to cleanse the skin with enlarged pores. But after a month of use 2 times a day, the skin became very sensitive and reactive. I put down the brush. Sometimes I returned to her, but the result was the same - increased sensitivity of the skin, redness, and in general I saw that the skin does not improve, but on the contrary, she does not like this brush at all...
I'm dry skin and the Clarisonic face brush was too hurt for my face, and after using it, the skin did't get much cleaner as the ads all said. So it's just not necessary for me, but my oily skin friend Shara loved it! So it depends~
If you are obsessive with skincare and looking for a simple way to keep your skin in tip-top condition, the Clarisonic Mia is a good buy. It cleans deeply, evens skin tone, and is touted to get rid of blackheads and blemishes. Many users report their pores to appear smaller after prolonged use.
Absolutely atrocious customer service. I spoke to 3 separate representatives (2 were supervisors), and no one was able to offer problem resolution. The third rep, Rafael in the Warranty Dept, was exceptionally rude and hung up on me. He could not tell me why I should be a customer because he said that wasn't his job. These phone calls are recorded, so I hope a supervisor from customer service/customer loyalty listens to the conversations and takes appropriate action. I would never spend money on these products again. This company clearly needs to devote more resources to personnel hiring/development. Clarisonic deserves no one's business. Save your time and money and look elsewhere.
Clarisonic has the WORST customer service EVER! Since August 1st I have been trying to return my unit under warranty. I am always told it will take 24 hours to receive an email with the UPS return label. That email never arrives. That starts the whole customer service cycle all over again. I have tried chat and calling customer service. The first time I called customer service someone answered with a NO and hung up on me. The second phone call someone answered and then hung up on me. My last chat with customer service I was told maybe it's my email that's the problem. As of today it has been two weeks and still no email.
This is the website where hugs skin for a perfectly balanced clean. See more radiant glowing skin after just 1 week. See minimized appearance of pores after 4 weeks Skin feels smoother, softer and fresher, 96% saw healthier looking skin98% agree the brush head feels gentle and comfortable 95% declare loving this brush head tested on all skin types. Dermatologist tested for gentleness. Automatically connects to app with Mia Smart
From week to week I kept making progress and definitely felt like it was keeping my face clean and super smooth. And in short, that's what I think about the Clarisonic — it's a really effective physical exfoliator, but you shouldn't expect it to do anything crazy like clear cystic acne
This is the worst product I have ever bought and the customer service is horrible. I bought a Mia 2 in 2012 and 2 1/2 years later, it stopped working. I bought another one since it was out of its warranty and just a little after 2 years of purchasing it, it would turn on randomly and eventually the button stopped working. I called customer service and they asked me to send a photo of the device. I emailed them with the requested photos and did not receive a response back. I followed up with them 1 week later and still no response. This product has broken twice right outside of it's warranty and I'm expected to pay $200 for a new clarisonic every 2 years on top of buying the brush head replacements? I will definitely not be purchasing another clarisonic ever again. This product is garbage and their customer service is even worse. You can't even get a hold of their employees.
I have had my mia1 barely over 2 years and the device is dead, I rarely used and decide so recently I would start taking better care of my face. Tried to use my Mia and it was dead. Customer service was no help, offering me a coupon for future orders, why would I buy more of your horribly made products?
My skin condition is so much good! I used this almost every day. I am very happy. Another huge plus - after cleansing with Clarisonic, the skin holds moisturizers good. Since the pores are better cleansed, excess sebum removed, the skin is breathing and is ready to take moisturizers and nutrients, oils, as well as acids (who uses them) Naturally, the products work better and our skin becomes even more beautiful!
I liked my skin after procedures but I didn't like at 100% client support and behavior.
But if you don't care about it as I do - enjoy your skin quality.
I love their products! They are eco-friendly, vegan, and cruelty-free. The people who work there are always so friendly and helpful. I use their spray hair mist every day, their ocean salt face and body scrub once a week, and the bath bombs are just so fun!
I ordered one of the handheld facial cleansing brushes during a sale to try it out, and I love it! It helped clear up my skin and also worked as exfoliator. My skin feels much smoother after using it.
My skin was super soft after the first use. Also, moisturizer absorbs into my skin more quickly/effectively, and after just over two weeks of use, I've noticed an improvement in my skin's appearance and firmness
Overview
Clarisonic has a rating of 4 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clarisonic most frequently mention beauty products, fast delivery and great product. Clarisonic ranks 2nd among Acne sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members