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CityMaxReviews 44

4.2
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CityMax Reviews Summary

CityMax enjoys a generally positive reputation among its users, who frequently highlight the platform's user-friendly design tools, diverse templates, and responsive customer support. Many customers appreciate the comprehensive features that facilitate e-commerce, allowing them to efficiently manage their online businesses. However, some reviews indicate concerns regarding service reliability, particularly during technical issues, with reports of difficulty accessing support outside of business hours. Additionally, a few customers expressed dissatisfaction with certain features and the need for updates. Overall, while CityMax is favored for its ease of use and support, improvements in service availability and feature enhancements could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

value
1
quality
1
Arizona
1 review
1 helpful vote
Follow CJ A.
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My company has been using City Max for over a dacade, and have had excellent
Results. We designed the site ourselves, and it was easy to do, and has all the
Features we needed for collecting fees, and displaying our intentions. There won't be
Many times in over a ten year span that problems won't occur. The site has experienced outages only ONCE in our time there, and City Max support team worked with us to compensate for the lone VERY short outage, going well over and beyond our expectations. We will contnue on with City Max, and if you are looking
For a place to hang your shingle, we would recommend you to use City max as well.
CJ Allen

Date of experience: February 23, 2014
Illinois
1 review
4 helpful votes
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I've been using CityMax for almost 8 years and am very satisfied with their service. They provide all the tools necessary to create a profitable ecommerce site with all the bells and whistles including a shopping cart and newsletter. It took just a few hours to have my site up and running. I am not a web designer, but CityMax sure makes it appear as if I am. I get many positive reviews about my site, and I owe it all to CityMax.

Date of experience: February 12, 2014
Texas
1 review
2 helpful votes
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I had absolutely ZERO experience designing a website when I started looking for a company to host for me. I did some research and quickly realized the other sites had some serious fine print going on behind their, "flat rate" television advertisements.

Then I found CityMax. One flat rate, no hidden charges and designing the site could not have been easier! I can make all the changes I want to keep my site current and keep my clients updated about our services and prices. I have been a CityMax customer for many years now, and I have no plans to change that anytime soon. Couldn't be happier!

Date of experience: January 15, 2014
Virginia
1 review
2 helpful votes
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Prior to using Citymax, I had tried several other site builders, but none of them ever delivered what they promised. When I found Citymax I was skeptical to say the least. As I read through all the features Citymax claimed was included in their site builder (for such a reasonable price), I thought they too were making promises they didn’t intend to keep. I assumed that once I signed up with Citymax, all those “included” features would suddenly become costly “add-ons.” However, I thought I’d give Citymax a try and I have to say that I am overjoyed that I did! Not only have they fulfilled their promises, they have gone above and beyond their duty to ensure my absolute satisfaction! Their support team is prompt, patient, friendly, efficient and absolutely outstanding! Citymax has made several modifications over the years, and they frequently update and add new features and templates, yet their prices still beat competitor prices. In fact, I have been with Citymax for several years now, and they have only increased their price (a very minimal amount) once, which I feel is very reasonable considering the excellent features and support they provide. The Citymax site builder is very manageable and easy to use. You have complete control over every aspect of your website design; colors, header, pages, etc. What they say you get is what you get! An easy to use site builder with everything you need to create a great website or online ecommerce for one low price, and no costly add-ons. You just have to try it to believe it! I wouldn’t dream of using any other site builder. Citymax is A+++++…

Date of experience: November 30, 2013
Washington
1 review
2 helpful votes
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I used CityMax to build my first website ever and it was super easy to navigate and understand. In addition, their support team was great at answering questions and helping me out when I ran into trouble. I highly recommend CityMax!

Date of experience: November 14, 2013
Colorado
1 review
2 helpful votes
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CityMax has hosted several of my business websites for the past 4 years. I have been extremely happy with their prompt responses to support requests and simplicity of designing my websites. Their templates allow multiple page layouts for customization and the interface is VERY user-friendly. I've tried other website builder companies and have found that none are as easy to use as CityMax. They continually add upgraded features to their templates and the designs are very nice. During the 4 years I've been a customer, they have only increased the price once. I feel it's reasonable due to the responsiveness and functionality offered by the company. I would highly recommend CityMax for hosting and website design services!

Date of experience: October 30, 2013
New Mexico
1 review
2 helpful votes
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I've been a customer of CityMax for more than a decade, which, these days, is itself a pretty strong recommendation for such a service. Through that decade, my website has undergone many shifts in focus and design, all of which have been easy to implement using CityMax's user-friendly interface. And when I've had issues -- inevitable on any site and with any system -- the CityMax support team has nearly always stepped in swiftly and helpfully with a solution.

I should also point out that through that same period I have only experienced one price increase and, although no one likes to see prices go up, I have to confess that $24.98/month for the suite of included services (including e-commerce) is still a bargain. As well, the service is always being upgraded with new (included) features.

So, why only 4/5 stars? Well, no service is perfect. During the (very) occasional outages (mostly to do with email), communication with customers could have been much improved. As well, two features important to me are still missing: CityMax sites are not mobile-optimized, which, at a time when more and more people access the web via phone and tablet, is a serious lack; and there is no a preview function that would allow you to see the results of page edits/updates before they go live. Address those three issues and I would easily give CityMax a 5/5 rating.

Meantime, would I recommend the service? Absolutely.

Date of experience: August 22, 2013
Florida
1 review
2 helpful votes
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I have used Citymax to host and promote my business for over a decade without interruption. I have maintained this business website "Hurricane Video and Photography" with ease, that includes multiple videos, photos, and many other great features. Their site builder templates make creating my pages a breeze to design. The online store makes it quick and easy for customers to submit orders through Paypal for efficient and safe transactions. I have been thoroughly satisfied with the price for hosting and the exposure the Citymax site has provided my business."

Date of experience: August 21, 2013
Canada
1 review
2 helpful votes
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Hey all, if you are looking for a great place to host your website this is the place to do it. I stopped paying a website designer every time I needed to update my site and now I do it myself, and I had never built a website before this one. There are no surprise fees or add-ons and their support is great when you need help.

Date of experience: March 8, 2013
Utah
1 review
2 helpful votes
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I think this is one of the best ecommerce builders out there. It is simple and intuitive. Smooth to learn and easy to figure out what to click for product or page creation. They offer many page types including a fully functional blog, forum and an autoresponder. These functions often cost additional for a webmaster and it is fantastic to have them available within the store builder.
I think the only thing they lack is marketing for their product. They need to get out there more and let people know what a great option they are. This is a great builder!

Date of experience: March 8, 2013
Texas
3 reviews
14 helpful votes
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One of the first things I love about Citymax is its convenience and ease in
Create website. The templates are easy to work with, the links, photos and
Emails are actually fun to do. Another wonderful thing about Citymax is their superb customer support and speedy and proactive
Response to questions no matter how complicated or simply they might seem.
Great way to do business!

Date of experience: February 1, 2013
Canada
1 review
2 helpful votes
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Much simpler than wordpress which I was running previously. There is no lingo to learn here and I picked it up right away. Love the flexibility of the shopping cart as I sell both physical and digital products and with their site setting them both up is dead easy.

Date of experience: January 18, 2013
Canada
1 review
2 helpful votes
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Needed something easy to sell my products online, I am a business owner who runs a retail store seven days a week. I am not techie, did not have the time to learn something complicated, and I don't have the budget to hire a webmaster. CityMax fits perfectly because it is easy, fast, and a good value and I have a site I am proud of. Have recommended them to many other small businesses because it was easy for me to get everything I needed without taking time away from my core business and my face to face customers.

Date of experience: January 11, 2013
Arizona
1 review
2 helpful votes
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I built a new website this year on Citymax called Koupons 4 Kids. I love how easy it is to add pages, make changes and link pages. Their customer service is outstanding.

Date of experience: December 15, 2012
Colorado
1 review
2 helpful votes
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If you cant find a template you like you can customize them and add your own images, most other web builders you are stuck with what they give you. Since I joined they have added a bunch of new features that are always really useful. Love that you can put videos from Youtube right on your site and have a discussion forum and polls, really interactive, great for keeping in touch with my customers.

Date of experience: December 7, 2012
Canada
1 review
3 helpful votes
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I am just learning to build my first website and I like that can add HTML and CSS code if I want. Super fast, great support, great price, great website, Citymax rocks!

Date of experience: December 3, 2012
Canada
1 review
2 helpful votes
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I sell a ton of different products and CityMax is one of the only website builders I've found that makes managing them simple. I hate having to navigate through pages and pages of stuff just to make a simple change! They got my site up and running really fast and it looks awesome thanks Citymax!

Date of experience: November 19, 2012
Canada
1 review
2 helpful votes
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Our website has an email account attached to it through CityMax. I have been trying for two weeks to explain to them that the account was hacked, and I am not sending spam to China. The support staff are absolutely brutally stupid, obtuse, unhelpful, or incompetant, maybe all of these things. You cannot talk to a human being, and get one webmail response a day from them. Totally ridiculous. Run, run run away from this company.

Date of experience: April 9, 2012
Canada
1 review
2 helpful votes
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Terrible service, terrible website builder, terrible price.

Oh and to make matters worse, they sell branded websites through "get rich quick" conventions. They also own a fake magazine website to boost their ratings. Many of the reviews you read online from this company are written by staff who work there. Stay away!

Date of experience: February 11, 2012
Canada
1 review
2 helpful votes
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Citymax.com has been a great asset to my company. We have used their web builder and hosting for the past 4 years and couldn't be happier. The site has a very high up-time and they work hard to constantly update and improve their web builder. Any issues are handled immediately and they are more than willing to help with any questions that we have.
Our business does 99% of our business online and a good hosting service is a must. We are 100% satisfied with Citymax.com and we will continue to use their services.

Marco@ OvernightPetTags.com

Date of experience: January 20, 2011

From the business

Build a website in 3 easy steps with the award-winning website builder that has launched over 572,000 websites! Simple to use, Industry recognized and tested by thousands.


citymax.com
Founded in 1999
Vancouver, BC, Canada